800.com Reviews & Product Details

Customization of the online dashboard of features such as voicemail, forwarding, and phone log reports.

I don't have any dislikes, overall I really the platform.

I had an issue forwarding the call; however, I found and got it to work. The benefit is having the appearance of a larger company.

I tried originally setting up thru Comcast/local companies, but they made it horrible. So I went to 800.com and got the domain we wanted quickly and easily. Easy to log in and navigate, get bills & set up payment systems. 10/10

Nothing really, it's quick and easy to use. very painless

Nothing.

Our company has been using this for a while now. No complaints. Service does exactly what we need it to.

Wish they would come down on the price a little bit or come up with a TXT-only plan. We really only use this service for texting customers anyways since in this day in age not many people check their voicemails.

Clients rarly answer unknown numbers or check voicemails. We got around this by using the TXT feature 800.com provides. Now our customers see our txt about an upcoming appointment they have and will call back our office quickly.

Notifications! Receiving a text, Phone call, and email when someone contacts us.

Not able to delete calls, voicemails, or text messages. Unless, we don't know how to do it.

Capturing all phone calls without hiring someone to answer calls.

How easy it is to buy a number and forward it to you. The reports are simple and basic to use.

I have tried to do annual billing with support, and they are unable to. I received an email from billing stating completed, but it was not.

We needed a fast way to get a toll fre e number

Easy to use, great dashboard and customer service

Access to other phone numbers through other services

Managing multiple phone numbers

The ease of locating the perfect business number for my brand.

There are no downsides or dislikes with 800.com

Ease of customers remembering my contact information.

It was easy to use and hasn't had any problems

I don't use it very much but haven't had any issues

It gives me a number for national use that doesn't appear out of area

Our own phone number name, texting with customers thru app.

The icon on VMs keeps saying we have an alert but nothing is there

We are able to get more customers.

I like the tracking metrics provided. It allowed us to gauge whether we needed additional resources to staff the line.

It wasn't seamless to add additional staff to the account. It could have been our spam filter blocking the invites.

The need for a dedicated line to staff COVID-19 related inquires to our practice. It allowed us to see patient volumes on a particular issue.

So easy to search for phone numbers....great selection.

There really was no downside with my experience. Made the purchase of a vanity phone number and our IT department implemented it easily.

We are developing a campaign that is out of our company's footprint and wanted a phone number that would resonate with the target audience.

Ease of use and available features. I left to use another service, but I'm strongly considering going back to 800.com

I have zero complaints about the product or service

Didn't solve a problem, just made getting a toll free number very easy.

I could get the number that I wanted to personalize it to fit my company

I don't have any dislikes for 800.com as of now everything has worked great

It makes it easier for my customers to reach me if they're in an area that is long distance for them

We love using 800.com! Super easy, user-friendly, their customer support is always ready to help. Highly recommend for any company. I was able to find a phone number with their database very quickly where as other solutions kept giving me options that were nothing like what I was searching for. I also like the online database which shows us how many times someone has called the number. This allows us to see and track which phone numbers our clients are using.

Getting the texting side of things setup was a bit challenging, the team was there to help though. I found that we are actually not able to have texts received to the number we purchased. We can text but it comes from a shortened version of our phone number, not a real phone number.

We love having a customized phone number. It allows for better branding and gives us options in marketing. For example: on our company trucks we are now able to have an easily recognizable and easy to remember phone number which allows potentially clients to call quickly.

800.com allows me to maintain an affordable business line for my company. I appreciate having the features offered at the price point they deliver.

I have no dislikes about the services at all

To have a number that provides essential services at a phenomenal price has helped us tremendously.

The new Vanity number was set up in less than 48 hours!!

My only regret is that I did not find them sooer.

For over two decades, I was using my number to run our rental property. Now we have a 1-800 number

I was able to secure my vanity number exactly how I wanted it to appear. The monthly plan is a little more than my previous provider however 800.com offers a lot more options to customize greetings, voicemails and etc

Cost was a bit more than competitors. However securing my vanity # is worth it.

The ability to use my business name in my phone number.

Having an 800 number makes my small business more professional.

I have no dislike using this service. Having an 800 number is a great way to provide excellent customer service to consumers

Giving people nationwide access to contact us without incurring a charge

Customer service is lightning fast and thorough

all good and so far no negatives with 800 service

customer support for our online sales have been greatly improved

The responsiveness of customer service during several instances is why I trust this solution for my custom toll free number needs.

There is not much I can say in terms of what I do not like.

Solving the problem of a toll-free option for multiple sites to use to text into our software environment.