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Shopify
Empowering Your Online Store
4.4
(4,477)
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Shopify Reviews & Product Details

Shopify Overview
What is Shopify?

Shopify is an eCommerce platform that is nearly synonymous with eCommerce businesses. Best known for being a simple and effective tool for retailers, Shopify makes it quick and easy to create a shopping portal that offers dropshipping access and social media sales tools. It’s an accessible solution that simplifies the entire process of getting something up and running, with lots of customization options, and options to customize core functionality as your business grows. The platform also supports an extensive range of payment processing options.

Company Shopify Inc.
Year founded 2006
Company size 10,001+ employees
Headquarters Ottawa, Ontario, Canada
Social Media
Shopify Categories on Findstack
Ask Questions about Shopify
What Shopify is best for?
How does Shopify compare to BigCommerce?
What are the pros and cons of Shopify?
Shopify Product Details
Capabilities
API
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
Shopify Pros and Cons
Pros
  • Best-in-class eCommerce tools for online retailers
  • Integrations with a range of tools and apps via the Shopify app store
  • Comprehensive inventory management via the Shopify POS Pro plan
  • Customer management tools included in all plans for creating client profiles
  • Lots of customization options with the app store
Cons
  • POS subscription also requires a subscription to the eCommerce service
  • The offline mode often suffers from outages.
  • Not the best SEO performance
  • Minimal checkout customization options
Shopify Features
Abandoned Cart Recovery
Affiliate Program
CMS Integration
Customer Management
Customer Reviews
Customizable Templates
Discount Management
Email Marketing
Fraud Detection
Gift Cards
Inventory Management
Loyalty Program
Mobile Optimization
Multi-Currency Support
Multi-channel Selling
Multi-language Support
Order Management
POS Integration
Payment Processing
Product Management
Product Recommendations
Reporting & Analytics
Returns Management
SEO Tools
Security Features
Shipping Management
Social Media Integration
Subscriptions Management
Tax Management
Third-party Integrations
Shopify Media
Shopify 0
Shopify 1
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Shopify Screenshots
Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: June 27, 2024
Shopify Logo
4,477 Shopify Reviews
4.4 out of 5
Small Business (50 or fewer emp.)
May 05, 2019
 Source
Overall Rating:
4.5
JL
Juan L.
Juan L
Share
"Shopify is the best platform to scale and grow in hours."
What do you like best about Shopify?

Once we used Shopify to sell sporting goods we did not think we would do it very well in a short time. We have grown in sales quickly. So, We like to use its add-ons to have advantages and a greater margin of clients.

What do you dislike about Shopify?

But what we do not like about Shopify is that it is impossible to make a change once the order is made, in case any client wants to do it. It's frustrating.

What problems is Shopify solving and how is that benefiting you?

We feel very confidence since we use Shopify, its online purchase security system has allowed us to offer the products with total confidence for both, to the customer and to the store.

Small Business (50 or fewer emp.)
May 05, 2019
 Source
Overall Rating:
4.5
VT
Vernell T.
Vernell T
Share
"Shopify the key to success"
What do you like best about Shopify?

I like to use Shopify since I started in the e-commerce, because it has always offered me support. Although, it is easy to use and it allows me to be aware of all the activity related to the store and I can update it from a smartphone.

What do you dislike about Shopify?

I do not like about Shopify is that its app store is expensive and the price to pay at the end of the month is high. What a pity!

What problems is Shopify solving and how is that benefiting you?

Shopify is responsible for the successful management of the online store. Now, I can access accurate information about sales like the automatic update of inventory after each sale.

Small Business (50 or fewer emp.)
May 05, 2019
 Source
Overall Rating:
4.5
LD
Larry D.
Larry D
Share
"Everything under control with Shopify"
What do you like best about Shopify?

What I like about Shopify is the simplicity when is time to buy via online. All my clients feel satisfied with the security it provides and I like that it gives me many options to integrate different ways of payment.

What do you dislike about Shopify?

What I do not like about Shopify is that the platform has very few free options which force me to have to buy in its Apps store.

What problems is Shopify solving and how is that benefiting you?

Shopify is the best choice for me. It helps me with its product management because with it, it is easy to organize by size, color or even weight, it is incredible and practical.

Small Business (50 or fewer emp.)
May 05, 2019
 Source
Overall Rating:
4.5
AC
Alton C.
Alton C
Share
"Shopify helps to boost website traffic"
What do you like best about Shopify?

From the moment we discovered Shopify everything changed. Because of that, we really enjoy its SEO plugin, because this tool helped us to create a wonderful SEO strategy and it boosted the website traffic and sales as well.

What do you dislike about Shopify?

What we do not like about Shopify is its elevated plans; we think they are high despite the benefits they can provide.

What problems is Shopify solving and how is that benefiting you?

SEO plugin helps us to identify any detail or issue that appears on web search engines through the SEO checker, and once we fix the problem it allows us to stay strong in this, thanks to its alert messages in the SEO performance.

Small Business (50 or fewer emp.)
May 05, 2019
 Source
Overall Rating:
4.5
TC
Todd C.
Todd C
Share
"The best decision is to switch to Shopify"
What do you like best about Shopify?

Using a platform for many time and then you know one that does everything in few clicks, it´s a great relief. That happened to me when I met Shopify. It gave me opportunities to do the job very fast saving time and money in third persons. I really like this platform!

What do you dislike about Shopify?

Since I discovered this platform it has solved all the problems I had with the another platform, it is a great tool.

What problems is Shopify solving and how is that benefiting you?

Using Shopify has helped me a lot to arrive to all possible customers, through the option of free shipping and I have been able to increase our sales and to make customers are attracted to buy.

Small Business (50 or fewer emp.)
May 05, 2019
 Source
Overall Rating:
4.5
AB
Amber B.
Amber B
Share
"Shopify offers stability in e-commerce sales "
What do you like best about Shopify?

Selling sports shirts using Shopify was very easy, this amazing software offers me the best add-ons to give a better solution to clients and it provides different functionalities on the control panel, it is the most popular e-commerce tool.

What do you dislike about Shopify?

I do not like about Shopify how expensive its sales commissions are, they are very high to each sale, the prices could be lower.

What problems is Shopify solving and how is that benefiting you?

Thanks to Shopify the online store grows every day; its management settings help me with the inventory control allowing me to know customers trends.

Small Business (50 or fewer emp.)
May 05, 2019
 Source
Overall Rating:
4.5
LR
Lynn R.
Lynn R
Share
"Shopify is one of a kind"
What do you like best about Shopify?

Shopify is the principal tool of the company, it has attractive themes to exhibit products among other features. Thanks to them we can apply an original and professional appearance to the website. And it offers several options to sell our products.

What do you dislike about Shopify?

I do not like about Shopify that sometimes it flags in some order as potentially fraudulents. This has happened to me.

What problems is Shopify solving and how is that benefiting you?

Shopify helps me a lot through its app, currently, I use its plugins that make easy the inventory management and allow me to be aware of the daily records of the store.

Small Business (50 or fewer emp.)
May 05, 2019
 Source
Overall Rating:
4.5
JT
Janet T.
Janet T
Share
"Shopify is the perfect shopping cart"
What do you like best about Shopify?

Shopify is the best tool dedicated to e-commerce. Since I started with this type of business I am using it and I am convinced that there is no equal. I really like its options to change appearances and its technical support.

What do you dislike about Shopify?

I do not like the idea of having very few free add-ons, because most of them are paid.

What problems is Shopify solving and how is that benefiting you?

Since I use Shopify I feel confidence with its technical support, thanks to this, I have solved problems and I have clarified the doubts I have had with the platform, regarding situations at the moment of selling. Now, I am much more prepared.

Small Business (50 or fewer emp.)
May 05, 2019
 Source
Overall Rating:
4.5
PL
Patrick L.
Patrick L
Share
"If you want to learn about business use Shopify"
What do you like best about Shopify?

Although I had tried other similar tools like Shopify, this offers a lot of add-ons that will make my life much easier. I really like the security it offers me and its different sales options.

What do you dislike about Shopify?

It is a tool that I do not have anything to criticize, it is magnificent. I recommend it.

What problems is Shopify solving and how is that benefiting you?

With Shopify I have many possibilities, it helps me with its control panel to have an extraordinary vision of the site, and also to know important details like the number of visits, orders, sales, which allow me to analyze my commercial strategies.

Small Business (50 or fewer emp.)
May 05, 2019
 Source
Overall Rating:
4.5
MJ
Michael J.
Michael J
Share
"Shopify is the e-commerce solution that I expected!"
What do you like best about Shopify?

I had no idea about what e-commerce was until Shopify opened my eyes. Now, I know what to do to sell and to increase sales. I love this tool for the number of resources it has for the accounting and for product management. It lets me to make a publication very fast and to start selling on the same day.

What do you dislike about Shopify?

I do not like about Shopify is how expensive it can be to use one add-on per month. It is dangerous to use many more when you are starting with this application.

What problems is Shopify solving and how is that benefiting you?

One of the solutions that Shopify gives me is that I can recover the carts abandoned by customers and to allow them to specify their purchases. That´s very useful!

Small Business (50 or fewer emp.)
May 05, 2019
 Source
Overall Rating:
4.5
BS
Brandon S.
Brandon S
Share
"Sell much more through your social networks"
What do you like best about Shopify?

I consider myself a fan of social networks and online sales, but since I use Shopify, the success I've had is surprising. I love how I can use its add-ons to my convenience.

What do you dislike about Shopify?

What I do not like about Shopify is the experience that the user has while they are buying from social networks. It is very basic.

What problems is Shopify solving and how is that benefiting you?

With Shopify, using its add-ons makes the service better. Since I use Klaviyo I am up to date with the activities of the store, it helps me to meet my clients, so I can use better strategies.

Small Business (50 or fewer emp.)
May 05, 2019
 Source
Overall Rating:
4.5
JL
James L.
James L
Share
"It is fascinating to work with Shopify"
What do you like best about Shopify?

Shopify is the appropriate platform. It is the most important in terms of sales in the web. I like that with it, it is very easy to manage the products and with it, I can integrate different social networks.

What do you dislike about Shopify?

The only detail of Shopify that I do not like is that when I use a custom template and the page gets slow, there is not much help for this type of situations.

What problems is Shopify solving and how is that benefiting you?

This incredible platform helps me to solve many problems. And also, it helps me to use all the clients with the purpose that they recommend the products they bought through a link sent to their email, which has helped us to give more publicity to our products and website.

Small Business (50 or fewer emp.)
May 05, 2019
 Source
Overall Rating:
4.5
SE
Stephanie E.
Stephanie E
Share
"Shopify is a complete e-commerce"
What do you like best about Shopify?

Since I started selling on the internet using Shopify, it gave me the possibility of integrating the cart, different types of payments, etc., allowing me to expand my sales opportunities in a very positive way.

What do you dislike about Shopify?

I do not like about Shopify is that it is only designed for webpages and not for a blog I would love to see that option from its control panel.

What problems is Shopify solving and how is that benefiting you?

I love that with Shopify I can follow the orders of the clients and I can achieve their satisfaction in their purchases, once the site is used. This has given me a very good reputation and quality of service.

Small Business (50 or fewer emp.)
May 05, 2019
 Source
Overall Rating:
4.5
KR
Kristine R.
Kristine R
Share
"Shopify has no comparison"
What do you like best about Shopify?

I have been using this platform from a couple of years and I still love it. It has provided me the security and the necessary bachup to this kind of business. Every time I have an issue I contact its technical support and I receive the response very fast. It is awesome!

What do you dislike about Shopify?

I do not like about Shopify that I cannot migrate the online store data, unfortunately, it can be used only in the platform. It is a shame!

What problems is Shopify solving and how is that benefiting you?

Shopify helps me to take advantages of its different payment methods, from credit cards to cryptocurrencies.

Small Business (50 or fewer emp.)
May 05, 2019
 Source
Overall Rating:
4.5
JJ
Julian J.
Julian J.
Share
"Shopify offers good choices for buyers"
What do you like best about Shopify?

I like having the option to add a free shipping bar to customers, in order they can be attracted to increase sales. Another feature that I love, is the fact that I can customize this bar and I can make it more attractive, so customers can be aware that they can count with free shipping.

What do you dislike about Shopify?

I do not like that the checkout section design is too standard and it does not allow me to customize as much as I would like.

What problems is Shopify solving and how is that benefiting you?

Shopify has offered me very important solutions, it has helped me to increase sales and it has help me to increase the shopping cart value, all thanks to the free shipping bar that I can add without any cost because it is free.

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