Smith.ai Live Website Chat is a fast & friendly way to capture, screen & convert website leads. To facilitate conversions, the Smith.ai live chat agents answer questions, screen leads & schedule appointments 24/7. Custom AI chatbots can assist with screening basic questions to maximize meaningful interactions. The platform’s cost-efficient platform ensures users only pay for relevant chats, while the vendor guarantees easy setup across all website platforms.
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Segment |
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Deployment | Cloud / SaaS / Web-Based, Desktop Chromebook, Desktop Mac, Desktop Windows, Mobile Android, Mobile iPhone |
Support | 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
Training | Documentation |
Languages | English |
Ease of set up. Emails generated from leads that can be shared with the appropriate staff.
Sometimes the autobot responds in a way that it's clear it's not a real person and we loose some leads.
We are capturing people reading our blog or visiting our website and converting them to consults / clients for our firm.