Friendly and reliable support with great pricing structure for small businesses.
Did not find anything to dislike. Smith.ai provides tremendous value for the price.
Capturing more email subscribers!
The professionalism and accuracy the receptionists have.
The cost. Many of my calls are short and smith.ai charges per call. Overall the service is wonderful and the cost is competitive.
It has saved me ample time.
Staff is really responsive to our requests. Clients are impressed by the professional staff. Prices are great for the services they provide. Everything is so easy to use and set up. We've tried other answering services in the past and found the professionalism and responsiveness was lacking.
Not much to dislike. They're constantly striving to provide better service for us and our clients. We haven't encountered any problems with their services. I do wish they had an app to interact with the Smith.AI dashboard.
We use them for answering phones, completing intakes, scheduling meetings, and taking payments. The benefits have been enormous. We save 10-15 min. of staff time with every call they answer.
The Chat creates an instant email with the visitor's contact info so we can immediately follow up on the Lead. I like the feature to ask "HOW do you prefer to be contacted" -so the follow up on our part is most welcome by the visitor.
There is nothing that I dislike about the chat service - it replaced my original third party chat service, which came at the time my designed - at a significant cost reduction and a great value to my firm.
Easy access from any platform, with no need to log into email or call/speak with my Front Desk. Instant email that alerts me of the Lead. The Chat leads comprise a sizeable part of my converted leads.
Responsiveness and professionalism and friendliness.
There isn't anything that i dislike. I will keep using.
Getting clients interacting right away makes them feel important and cared about.