Robly is an email service provider for businesses of all sizes. It specializes in supporting charities, nonprofits, education sections, and religious organizations. Backed by AI technology, Robly helps beginners and experts achieve up to 50% higher open rates and grow email lists up to four times faster. Robly’s tools dynamically deliver emails when subscribers are most likely to open to maximize engagement. Robly was recognized as a 2022 Email Marketing Data Quadrant Award winner by SoftwareReviews.
Capabilities |
|
---|---|
Segment |
|
Deployment | Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone |
Support | 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
Training | Documentation |
Languages | English |
It was great when we first used this product. Easy to use and understand. They were great in our training. The way it integrates into our other systems were a plus.
We had to end up choosing another program over cost.
We were able to maximize our marketing reach.
Robly is user friendly and a great resource for creating and sending company newsletters and updates.
It can be tricky to import contacts/filter out duplicates.
Company communication and publications
Grows your email list very fast from the date of sign up
manual entry of color codes, prices are fairly high
growing your customer/contact base
AI and Open Gen help optimize the number of openings. I like that Robly will resend the email to only those that did not open it without me having to put any thought into it. Reports are clear and easy to analyze.
Email builder takes a little practice. At first I felt a little clumsy building my emails, but I as I get more practice it is becoming easier.
We know not everyone opens their emails, but it is good to see who actually does and use the reports to determine what kind of campaigns work with my customer base.
I like using Robly because it is very intuitive and user-friendly. Switching from Vertical Response to Robly was easy and time-efficient. I love the ability to customize email layouts and how simple it is to add to the contact lists.
I don't really have anything that I dislike about Robly. I wish I had more time to delve into the statistical analytics Robly provides so I can better use the service.
The best thing about Robly is how affordable it is; at some point, we may also be able to take advantage of their analytics to reduce our number of contacts to those who actively read our emails.
The most considerable and beautiful that Robly has is the interface, since it is very diverse, thanks to Robly is considered a program with a lot of creativity with the integration of a "chick" on its platform, this has given the interface so fun that has nowadays, I consider that this implementation has been a very intuitive improvement that has managed to bring very good results to many people, since the platform does not bore, on the contrary, the stay in it is quite comfortable and you can be hours and hours designing a campaign without having any boredom. I also like their prices, it is one of the cheapest Email Marketing platforms in the market and with some amazing functions, I hope they continue offering these cheap prices to all its users.
I really do not like that Robly delayed so much in receiving the emails, since I have received several complaints from people who receive emails from the Robly platform, they take a long time to reach each mail processor, I would like this platform change that and achieve that each person has a reception of emails consolidated and very fast, which is almost instantly as in other platforms. I know that Robly has the potential to improve the reception of Emails, and if it does, it would become one of the best Email software, I know that it will be able to do it and it will bring very good benefits to those who use it.
Robly has helped me have the following benefits: - A more frequent contact with people who are subscribed to my advertising campaigns. - My company has had a better development in Email Marketing, achieving an almost automated process by Robly. - We can have full control of the subscriptions we receive, to be alert to any irregularities. - Robly provides us graphics so that we can see the results of each elaborated campaign. The truth is I am very happy with the results that Robly is having in my company, and I hope that I will continue to provide the same results for much longer.
The best thing about Robly is the fast reception it has in each mail processor. I have tried quite a few Email Marketing platforms, but none compares with the speed that Robly has both sending and receiving emails to each person who subscribes to an advertising campaign. The truth is I am very happy with this speed because it has brought a better status for our company.
I think I do not like the design of Robly or the sections it has for its users, I see the design very limited and has very few sections to investigate and test, I would like the interface as such has more sections to review, I feel that the platform is very empty and almost all are blank spaces, should add more things to complete the interface and make it more comfortable.
I have benefited from Robly because I have managed to get the best platform to help me keep my advertising campaign active at all times and it is also providing me with an infallible speed of both sending and receiving, something that is totally valuable in my company and that is making grow little by little.
It has taken a small learning curve but I am able to build and send high quality email notices that look like I hired them out. The reception and recognition as well as the feedback is all very complimentary.
I still have a bit of trouble understanding all of the metrics and how to use them.
I am able to spend much less time building a campaign now. What used to take me three or four hours to build with "the other guys" takes me about 30 minutes now. And it looks soooo much better.
I found the images are handled better with email programs. The look of the email is predictable across several platforms.
An auto send feature for personalized emails would be nice.
The cost is perfect for up and coming businesses. As a non profit, we are tight on money, it's nice to have something that will grow with us.
I like the ease of creating campaigns, and the ability to auto-schedule our newsletters to send out a second time to those customers that did not open the first newsletter.
It would be nice to have folders on the campaign page where I can store old newsletters. That way campaigns can be categorized and filed accordingly.
We are able to quickly and easily send out mass newsletters and alerts to our clients.
The ease of the control panel and associated features
support after normal business hours would be helpful
better response rate
Easy to use and provides great statistics for our marketing campaigns each month. Switched over from a competitor and realized what we were missing out on.
Implementing some more designs for the campaigns would be a nice addition.
We know that our campaigns are being delivered and we have great statistics to back up the work being done.
OpenGen re-sends your campaign 1 to 10 days later, with a different subject line of your choosing, only to those subscribers who didn't open the first campaign. This is awesome. Don't have to re-tee up the campaign and manually sort the list for opens.
Very little. The entire interface is really intuitive and easy to use. The offer to build templates is not the best. Graphics design was lacking and had to build my own. Some of that was likely down to direction though. Limited bandwidth to give them proper instruction and examples.
Better delivery, improved open rates.
ease of use flexibility of mailing lists search options for mailing lists
There is no notification feature for when someone signs up on a mailing list
marketing outreach
24 tech support . I love that i can access all my social media platforms in one place.
So far no dislikes. I enjoy everything so far we have only had for a few months.
I am solving the use of unread emails. They actually have a feature which can track when emails are opened that way they send yours minutes before they log on so its one of the first you see.
It is easy to figure out and easy to make a custom design.
having to make an email list just to send to a few ppl
I love being able to get a informational ad to our customers
The dual approach of OpenGen and RoblyAI to maximize opens
Given our limited scope of use, I have no specific complaints
Marketing special events and promoting sales
The ease of creating a newsletter, the template made for me, and the helpful videos are what I like best.
I was disappointed the you did not have an event template. I used Eventbrite and liked it.
I know that newsletters bring additional business and a reminder of our existence.
The overall support I've received in getting started has made the transition from Constant Contact very easy.
I would like more flexibility in placing images when creating emails. I don't like having to use set in place image boxes that can't be moved elsewhere in the email.
I particularly like the feature of resending the email to those who did not open it the first time. This does increase "overall" open rates for a specific email.
I like the support I receive from the Robly team, the ease of using their system, and the AI (artificial intelligence) feature to get more of the people on my list to open their emails and read them at the most opportune time they usually open emails for their day.
I've not found a dislike at the present time!
I've been building my lists recently because I am excited to work with Robly and in the process, I have cleaned up some of my old lists.