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ZoomInfo
4.4
(7,837)
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ZoomInfo Reviews & Product Details

ZoomInfo Overview
What is ZoomInfo?

ZoomInfo delivers accurate, real-time data, insights, and technology to more than 35,000 companies worldwide. Businesses use our data and platform to increase efficiency, align sales and marketing teams, and consolidate technology stacks. We are a recognized leader in data privacy, with industry-leading GDPR and CCPA compliance and numerous data security and privacy certifications. For more information about how ZoomInfo helps customers unlock insights, engage customers, and win faster visit: www.zoominfo.com

Company ZoomInfo Technologies Inc.
Year founded 2000
Company size 1001-5000 employees
Headquarters Vancouver, Washington, United States
Social Media
Managed by:
KM
Khalid Mohamed
UX/UI web design
ZoomInfo Categories on Findstack
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ZoomInfo Product Details
Capabilities
AI
API
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based, Desktop Windows, Mobile Android, Mobile iPad, Mobile iPhone
Training Documentation
Languages English
ZoomInfo Awards
Findstack 2024 General Badge
ZoomInfo Features
A/B Testing
Analytics and Reporting
Appointment Scheduling
Automated Dialing
CRM Integration
Calendar Integration
Call Recording
Contact Management
Customizable Templates
Customizable Workflows
Data Import/Export
Document Management
Email Templates
Email Tracking
Follow-up Reminders
Lead Management
Lead Scoring
Live Chat
Mobile Access
Multi-channel Communication
Performance Metrics
Pipeline Management
Role-Based Permissions
Sales Cadence
Sales Coaching
Sales Forecasting
Social Media Integration
Task Automation
Team Collaboration
ZoomInfo Media
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Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: November 23, 2024
ZoomInfo Logo
7,837 ZoomInfo Reviews
4.4 out of 5
Enterprise (> 1000 emp.)
Dec 01, 2023
 Source
Overall Rating:
5.0
KC
Kunal C.
Founder
Share
"Gaining Sales and Saving Time!"
What do you like best about ZoomInfo?

Zoom Sales Os is Fascinating because it helps to find out the most important prospects, there are filter views by which we can filter out less important prospects so in brief, it saves time and effort in the prospecting process also:Zoom SalesOS offers several sales enablement solutions to assist firms in closing more deals. Access to sales plabooks, battle cards, and product material is included.

What do you dislike about ZoomInfo?

I hav experienced some issues with the buyer's intent function. When I included buyer intent as a field, my contacts search list is reduced to zero, which is undesirable. As an SMB player, I struggle to locate specific information for enterprises ranging in size from 1 to 10, and occasinally 11 to 50. I have just discovered inconsistencies in contact information, such as listed inviduals who no longer work for the firm. I phoned four prospects from th list, only discover that all four had departed their firm, leaving me with no prospects that fir my Ideal customer profile.

What problems is ZoomInfo solving and how is that benefiting you?

The scoops tool find potential leads who are interested in specific products or services, helping users to concentrate their efforts more effectively. Improves email deliverability, reduces bounce rates, and ensures that your communications reach their intended recipients. The platform gives informations about a company's operational locations and services, allowing for better outreach and sales and marketing performance. Simplifies the processs of collecting mobile contact information, expanding your outreach options, and increasing your ability to communicate with prospects. ZoomInfo SalesOS gives technical insights into businesses with prospects. ZoomInfo SalesOs gives technical insights into businesses, informing users about the technologies they employ

Enterprise (> 1000 emp.)
Nov 29, 2023
 Source
Overall Rating:
5.0
SB
Sanil B.
Founder
Share
"8th wonder"
What do you like best about ZoomInfo?

what to tell, Zoominfo SalesOS is just perfect. it's a database tool, mini customer relationship management tool. the best part is you can enchance your database with the enchance feature

What do you dislike about ZoomInfo?

nothing so far, but keep upgrading the platform for the sales folks

What problems is ZoomInfo solving and how is that benefiting you?

Zoominfo Sales OS comes with the bundle of features which helps in alot of problem such as who is who, what's the details of your client and what their company doing

Mid Market (51-1000 emp.)
Nov 29, 2023
 Source
Overall Rating:
5.0
Rebecca S. avatar
Rebecca S.
Senior Business Development Representative
Share
"The best software for sales"
What do you like best about ZoomInfo?

There are so many helpful things to do with ZoomInfo. I love the capability to monitor intent words to see what companies are searching for something to do with my product. Also, the tracking of which way to reach them that they are most likely to answer is a great new feature. The email reports are great as well.

What do you dislike about ZoomInfo?

Honestly, there is not much to say about ZoomInfo in a negative way. I guess the only thing would be to make sure when you integrate into Salesforce or Salesloft that the fields transfer corrently. That is more on your company's IT side I belive during implementation. But, CS is great and can help with whatever you need.

What problems is ZoomInfo solving and how is that benefiting you?

ZoomInfo helps my company to find new accounts and leads that we didn't previously have. The amount you can filter down into you specific ICP is fantastic.

Enterprise (> 1000 emp.)
Nov 29, 2023
 Source
Overall Rating:
5.0
KM
Kavita M.
Founder
Share
"L&T usuage on zoominfo"
What do you like best about ZoomInfo?

Commonly used feature are: -Simple search of a person -their mobile numbers -Technology stack

What do you dislike about ZoomInfo?

they should have training on regular basis

What problems is ZoomInfo solving and how is that benefiting you?

basic problem of not able to get the person's email address and cell numbers

Enterprise (> 1000 emp.)
Nov 29, 2023
 Source
Overall Rating:
5.0
JG
Jahanvi G.
Founder
Share
"Streamlined Approaches for Creating Leads and Gathering Information"
What do you like best about ZoomInfo?

The standout features I appreciate about Zoominfo SalesOS include its account insights, lead generation capabilities, email link activity tracking, email open rate monitoring and data accuracy.

What do you dislike about ZoomInfo?

Customer service remains unresponsive, and when they eventually respond, it proves to be ineffectual.

What problems is ZoomInfo solving and how is that benefiting you?

Zoominfo SalesOS addresses issues related to lead generation, email campaigns and calling, providing specific benefits in those area.

Mid Market (51-1000 emp.)
Nov 28, 2023
 Source
Overall Rating:
5.0
CB
Christina B.
Founder
Share
"Zoom Info is great"
What do you like best about ZoomInfo?

Zoom Info is great for sales. I find a lot of information that I can use for prospecting. I love how you can tag accounts.

What do you dislike about ZoomInfo?

A lot of information on Zoom Info is outdated. This can cause confusion for the user as well as the person who is recieving a message from a sales team.

What problems is ZoomInfo solving and how is that benefiting you?

ZoomInfo allows us to what companies have interest in our field. This drastically decreases time on deciding what companies to prospect. ZoomInfo also allows me to see which stakeholders are the most relevant.

Mid Market (51-1000 emp.)
Nov 28, 2023
 Source
Overall Rating:
5.0
Manish A. avatar
Manish A.
Admissions Counselor
Share
"Best B2B tool"
What do you like best about ZoomInfo?

Exact buyer persona. Data accuracy. Data filters. Integration with other tools Chrome extension

What do you dislike about ZoomInfo?

Nothing as of now. So far best ever got.

What problems is ZoomInfo solving and how is that benefiting you?

Achieving sales targets Running successful emails campaigns

Enterprise (> 1000 emp.)
Nov 27, 2023
 Source
Overall Rating:
5.0
BB
Biswayan B.
Intake Counselor
Share
"Great tool for lead generation with accuracy of data"
What do you like best about ZoomInfo?

I like most is quality of data. I get good connect rate on cold calling also email open rate is pretty amazing. I can easily generate 3-5 meetings every week. All credit goes to the zoominfo.

What do you dislike about ZoomInfo?

Whatever features i have used so far all are helpful in my job and did not find anything to dislike about.

What problems is ZoomInfo solving and how is that benefiting you?

Lead Generation Cold calling Email campaigns Reporting Sales pipeline

Small Business (50 or fewer emp.)
Nov 27, 2023
 Source
Overall Rating:
5.0
BW
Brent W.
Founder
Share
"Boosting meetings 10x"
What do you like best about ZoomInfo?

ZoomInfo SalesOS has a user-friendly interface, making it remarkably easy for our sales professionals to navigate and leverage its powerful features. With intuitive tools and a seamless design, our users can effortlessly access comprehensive business data, prospect information, and real-time insights. The platform's user-centric approach streamlines the sales process, allowing for efficient lead identification, targeted outreach, and informed decision-making. Whether searching for contacts, company details, or market trends, ZoomInfo SalesOS provides a hassle-free experience, empowering sales teams to focus on building meaningful connections and driving business growth without the burden of a steep learning curve. We love SalesOS!

What do you dislike about ZoomInfo?

There are not many downsides to SalesOS. If I was to mention one, I guess it could be a tad easier to navigate beetween SalesOS, Engage, and AdminPortal. More training arounfd the functions of SalesOS could be uesful also.

What problems is ZoomInfo solving and how is that benefiting you?

SalesOS is helping us contact more people, in real time, with greater aaccuracy. It's driving efficiencies in the SDR team.

Enterprise (> 1000 emp.)
Nov 27, 2023
 Source
Overall Rating:
5.0
RP
Rathna P.
Founder
Share
"brilliance at minimum clicks."
What do you like best about ZoomInfo?

Zoom info sales is is so far the most reliable B2b sales platform that provides our sales and marketing team with immense data to clear sales

What do you dislike about ZoomInfo?

Zoom info sales sometimes turned out to be a bit slow.

What problems is ZoomInfo solving and how is that benefiting you?

This benefitted me in a way that we will be able to get more data insights about a lead an confidence to approach.

Enterprise (> 1000 emp.)
Nov 27, 2023
 Source
Overall Rating:
5.0
ES
Ella S.
Founder
Share
"Extremely Helpful for my BDR team"
What do you like best about ZoomInfo?

I love that Zoominfo shows the estimated revenue of an organization

What do you dislike about ZoomInfo?

Sometimes, not all of the information is available on particular companies I am searching for.

What problems is ZoomInfo solving and how is that benefiting you?

Zoominfo provides information on a company's industry, annual revenue, employee amount, and location. This information is crucial to tailoring our sales pitch to our prospective customers.

Mid Market (51-1000 emp.)
Nov 26, 2023
 Source
Overall Rating:
5.0
VM
Vipul M.
Founder
Share
"Cipla- Zoominfo Sales OS review"
What do you like best about ZoomInfo?

The best part about ZoomInfo SalesOS is the Chorus, it provides the intelligence on the buyer so that you can convince the sales team on the sales deal, works very well with the CRM tool

What do you dislike about ZoomInfo?

they also should work on the post sales intelligence tool

What problems is ZoomInfo solving and how is that benefiting you?

Benefiting us in acquiring the new database everytime we need a new sales.

Enterprise (> 1000 emp.)
Nov 25, 2023
 Source
Overall Rating:
5.0
RM
Rahil M.
Account Manager
Share
"Useful tool for Salespeople"
What do you like best about ZoomInfo?

Procure Lead details and company information

What do you dislike about ZoomInfo?

Some company numbers are wrong. Some contact information was missing.

What problems is ZoomInfo solving and how is that benefiting you?

Revealing all of my prospects contact information

Small Business (50 or fewer emp.)
Nov 24, 2023
 Source
Overall Rating:
5.0
CH
Christina H.
Founder
Share
"Confidence in the information provided."
What do you like best about ZoomInfo?

The information provided and the filtering process.

What do you dislike about ZoomInfo?

Navigation tools could be a bit easier, particularly in going back to your original search.

What problems is ZoomInfo solving and how is that benefiting you?

Get in touch with direct point of contact.

Small Business (50 or fewer emp.)
Nov 22, 2023
 Source
Overall Rating:
5.0
AG
Amy G.
Founder
Share
"Great support and user friendly format."
What do you like best about ZoomInfo?

I love that I do not have to go hunting for leads, they are all right there to be filtered to a perfected target audience.

What do you dislike about ZoomInfo?

I haven't found anything that I do not like.

What problems is ZoomInfo solving and how is that benefiting you?

ZoomInfo SalesOS has greatly impoved our productivity in being able to easily identify targeted audiences with improved data that we did not have before.

Small Business (50 or fewer emp.)
Nov 21, 2023
 Source
Overall Rating:
5.0
Mohamed kamil N. avatar
Mohamed Kamil N.
Search Engine Optimization Specialist
Share
"Easy to work and Intuitive interface"
What do you like best about ZoomInfo?

What I appreciate most about ZoomInfo SalesOS is its ability to provide accurate contact information for my prospecting efforts. By verifying contacts and company details, ZoomInfo Sales OS significantly reduces the time and effort required in the prospecting process. The feature that allows me to access insights on various companies and their recent activities is particularly valuable. Additionally, I find the filter views in the search function to be highly beneficial, aiding me in discovering new prospects to enhance my sales pipeline.

What do you dislike about ZoomInfo?

I've had a bit of trouble with the buyer's intent feature. When I add buyer intent as a field, my contacts search list drops to zero, which isn't ideal. Being an SMB player, I struggle to find precise information for companies in the 1–10 size range, and sometimes in the 11–50 segment as well. Recently, I've noticed inaccuracies in contact information where listed contacts no longer work for the company. I called three prospects from the list, only to find out that all three had left their companies, leaving me without relevant Ideal Customer Profile (ICP) prospects.

What problems is ZoomInfo solving and how is that benefiting you?

I love how it guides me to pinpoint the perfect persona within my account list. ZoomInfo pulls in diverse data, enabling me to strategically position our product using the insightful intent signals. It's like having a sales hack at my fingertips.

Small Business (50 or fewer emp.)
Nov 21, 2023
 Source
Overall Rating:
5.0
SB
Sue B.
Founder
Share
"ZoomInfo is an excellent company database allowing very detailed searches"
What do you like best about ZoomInfo?

I would have given ZoomInfo around seven stars if I reviewed it a few months ago, but wow! These new search parameters have made all the difference in the world! Being in sales, I need to find the most suitable contacts and now it takes me easily a third of the time, if not a quarter, allowing me more hours in my day to concentrate on results. The fact that I can easily import the relevant info into Salesforce with few steps is a huge advantage, I couldn't imagine the data entry otherwise. I open ZoomInfo first thing in the morning right alongside with Salesforce, it's that necessary. It blows away our past two search companies. I am highly satisfied and also highly recommend.

What do you dislike about ZoomInfo?

My biggest complaint about ZoomInfo would be that I cannot have multiple tabs open while working from a list I've culled. And there are actually a few parameters I would like to see added to the search options. I have reached out to customer support with suggestions, and received a quick reply.

What problems is ZoomInfo solving and how is that benefiting you?

ZoomInfo SalesOS allows me to find companies in my sales verticals along with the proper decision makers. I have found thousands of companies that I would never have known existed. It also helps me vet leads that come to me through our website.

Small Business (50 or fewer emp.)
Nov 20, 2023
 Source
Overall Rating:
5.0
NR
Noel R.
Founder
Share
"The best information scrapper"
What do you like best about ZoomInfo?

Most importantly, I use it to bridge the gaps of customer data information that is required on the leads that are passed on to me

What do you dislike about ZoomInfo?

I was not able to find out certain features. The UI could be a bit better in that case

What problems is ZoomInfo solving and how is that benefiting you?

Helps me streamline my data process and eases my prospecting and give me additional data as well

Enterprise (> 1000 emp.)
Nov 18, 2023
 Source
Overall Rating:
5.0
OS
Olivia S.
Founder
Share
"Great for developing new conversations and opportunties"
What do you like best about ZoomInfo?

I like that I can search for job titles, industries, contacts with e-mails and that I can export to Excel. I like that I have received new sales and conversations that can lead to future sales because of the contacts I have found in Zoominfo. Customer support has been great we well when needed.

What do you dislike about ZoomInfo?

I wish I had more credits to use monthly.

What problems is ZoomInfo solving and how is that benefiting you?

It is solving the problem of how to find relevant buyer contacts at the relevant organizations that I need to target. It is benefiting me as I am getting sales and conversations out of the minimal effort I have put into using Zoominfo.

Enterprise (> 1000 emp.)
Nov 17, 2023
 Source
Overall Rating:
5.0
VP
Vaishali P.
Founder
Share
"The Optimal Tool for Managing Accounts and Handling Data"
What do you like best about ZoomInfo?

I like several features of Zoominfo SalesOS, including lead generation, CRM system integration, Chrome extension usage, access to trending account insights and email verification.

What do you dislike about ZoomInfo?

Website Personalization feature does not function effectively.

What problems is ZoomInfo solving and how is that benefiting you?

Zoominfo SalesOS addresses challanges through email verification, providing trending account insights, enabling lead generation and facilitating lead analysis, ultimately benefiting me in increasing my productivity.

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