ScalaHosting Reviews & Product Details
ScalaHosting is a Dallas-based managed cloud provider with nearly two decades of experience in the hosting industry.
Why ScalaHosting?
* The #1 Web Hosting provider on Trustpilot (kept this position for the past 2 years) and the #1 on G2 for VPS Highest User Satisfaction;
* Simple website management with our own SPanel control panel - a free cPanel/WHM alternative
* Free and effortless unlimited migration - we will migrate all your websites and mailboxes at no additional cost and without any downtime
* Unconditional anytime money-back guarantee - just to show you how certain we are about the quality of our services
* 24/7/365 "Ask anything" expert support you can rely on - get help whenever you need it via live chat (instant) or by ticket (15 min. response time)
* We always use the latest hardware to make your websites ultrafast - with All-NVMe storage and the latest Intel Xeon Gold 6444Y processors across all our data centers, you can expect nothing but lightning-fast website performance
* Ecommerce-ready Managed Cloud hosting - an all-in-one solution with all the features and capabilities you need to run and grow your business
* Focus on the Managed Cloud - shared hosting is something from the past, and here at Scala, you will get all the help you need to make your cloud migration as smooth as possible
* Joomla exclusive VPS provider - endorsed by the Joomla's founder, Brian Teeman
| Capabilities |
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|---|---|
| Segment |
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| Ease of use |
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| Deployment | Cloud / SaaS / Web-Based, On-Premise Linux |
| Support | 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
| Training | Documentation |
| Languages | English |
I like how quick they are to help when there are issues, and I like how they're constantly improving their services.
I've disliked the raising of prices over the years, but they're still a good enough value that I stay.
I am able to have full control over multiple domains and their related websites, e-mail accounts, etc.
I have been a ScalaHosting VPS customer for almost 2 years. As a web designer that has dealt with a lot of hosting companies, I can say I've found ScalaHosting to be one of the best. The SPanel platform they developed has a very intuative interface, and they are always improving and innovating. In many aspects it is just as good if not superior to Cpanel. They recently added new staging and backup features and am excited to try them out. Server performance has been phenominal for me, especially with running WordPress websites. The few interactions I have had with customer support have been positive, and very timely. Overall I'm happy I found Scala, and hope they continue to provide a quality service.
Email filters and spam settings / control, I find lacking and sometimes frustrating. I am hoping that will be a focus of improvement in the future. Their prices might be fair for the services provided compared to their competitors. I know VPS services are expensive. So far I've been able to make it work with my small business, hoping that can continue.
Reliable, fast hosting and great support. I strive to provide my customers quality services. When relying on third party providers, quality can be hard to find these days. ScalaHosting has been a true asset to my business and my customers.
What I liked about this company is its constant continuation of developing its services, as well as its credibility. What strengthens my loyalty most as a customer is its technical support service and its cooperative management.
They need to speed up the process of adding new competitive features a little
They have provided a distinctive and easy-to-use environment at very competitive prices
Very helpful and have fast response time with their support. They also have an easy way to setup your account and implement your services ready for deployment.
Customizing the server hosting options is rather limited
Afordable Virtual Private Server architecture to enable businesses to be able to have webservices
Scala Hosting has a support system that is way beyond any other host I have tried.
Mail server can sometimes be on a blacklist.
No more waiting forever in a support queue. Scala's services mean I have everything in one place and a support team that is ALWAYS on hand, pretty much instantly.
The best is the ease of use and their customer service. We have never found a support that is close to the service that Scalahosting provides: fast, accurate and very empathic.
Some years ago, SPanel was not that developed. It has taken a while to be able to enjoy their API capabilities.
It is the cornerstone of our infrastructure. Thanks to Scalahosting, we can focus on innovating in our platform, while leaving our infra in their expert hands. The result is extremely professional.
Best of all, you can always contact them in real time, rather than sending emails and waiting hours or days for a response. Also a big plus is that there is a panel that is free and helps to administer and configure the server, easily and quickly. Since I have been using their services we have not had an outage. We have contacted support several times and have received attention and assistance even in the wee hours of the night.
As something that is a drawback, perhaps, when requesting to add something new in the SPanel panel, it takes a long time. For example, PostgreSQL's automatic backup feature for databases I'm still waiting for.
We can count on our sites not to break, but even if there is such a critical moment, we can count on a quick response from support, this gives us peace of mind and security.
I have been a customer of Scalahosting for I use my Scalahosting Cloud VPS server
The performance of the server under high traffic load was underwhelming.
Awesome customer service especially when managing pictures on Linux and extensions on PHP