Databox is a cloud-based business analytics tool that lets users create custom analytics dashboards incorporating data from multiple sources, viewable from any device. The platform is specifically designed for high-level executives, analysts, and marketers, and makes navigation easy through single-click integrations, the advanced setting for unique metrics, and time intervals that can be modified and tailored to your needs.
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Segment |
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Deployment | Cloud / SaaS / Web-Based, Mobile Android, Mobile iPhone |
Support | 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
Training | Documentation |
Languages | English |
Diverse shipping options and good pricing.
I had signed up for the service with an option to include 2 couriers. They then changed their plan and dropped one of my couriers without any notice. Tech support is slow.
Shipping via Woocommerce shopping cart.
Shipping items is quick and simple to do. Once I import all of my orders, I can easily select them to ship after entering simple details such as packaging size!
It would be much easier to put in the packaging dimensions instead of the item dimensions. I don’t need an algorithm to tell me the box to use when we use pretty standard boxes for all orders. I would rather have preset box dimensions. Also, the shipping label options need an upgrade. Printing the labels are a pain.
The service is free which is great. No other problems being solved with it at the moment.
Nothing - this app is all smoke and mirrors. Dozens and Dozens of calls and emails with support to resolve bugs and glitches. You pay to ship something but that does not mean someone will deliver it. Terrible!
Everything - Several packages go out and disappear - no support - no explanation - no help. Terrible support. Weeks go by with no response and you have ti keep bugging them over and over to do their job.
We wanted a platform to simplify our international shipments but this is a joke. What good is a shipping partner if they do not deliver packages, regularly misquote rates and then hit you up later with extra charges - terrible!
- The platform user design and user experience - Integration with shopify
They charged me for 23kgs when my item was only 1.5kgs and then a redelivery fee (for supposedly 3 attempts) when tracking shows 1 attempt & taken to depot within 2hrs, no other attempts To dispute they asked me for specific photos showing product in box with measurements and weight showing which i did. Its been over a month and still funds not returned!
Shipping app that compares couriers and pricing
They refunded my money, but it still wasted my time and the shippment was unnecessarily delayed.
I tried shipping a book to Israel. After two weeks the book was returned to me. No explaination was given, since they blamed it on USPS. I've shipped this book literally hundreds of times through the USPS in the same package without a problem. This was a huge waste of time.
None. It didn't work.
Very nice app, loads of great features. Some features we don’t even use.
Conditions of subscription change without prior notice. The management was in such a hurry to change the subscription levels without anyone noticing that they changed their pricing structure online overnight but they forgot to update their help manuals. We had 3 courier integrations and were trying change 1 of the 3 with a new agreement. So we deleted the integration and never could manage to implement the 3rd again as the company decided to change the conditions one sidedly without giving us a prior notice. This is unethical by all means. Trying to push customers to up their subscription levels like this is a greedy and unprofessional approach.
Shipping labels created easily and comparison of prices are much easier