Databox is a cloud-based business analytics tool that lets users create custom analytics dashboards incorporating data from multiple sources, viewable from any device. The platform is specifically designed for high-level executives, analysts, and marketers, and makes navigation easy through single-click integrations, the advanced settings for unique metrics, and time intervals that can be modified and tailored to your needs.
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Segment |
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Deployment | Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone |
Support | 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
Training | Documentation |
Languages | English |
Love how we can build boards to showcase data, track it over time, show comparisons, etc. So much easier to use than Google Data Studio. Also love the Slack notifications and scorecards. There were also a lot of problems early on with outages and integrations not working. But, these seem to have been resolved and not been seen again for many months now 💪
ChartMogul integration would be great, also a better Intercom integration that allows you to count people entering a segment. We rely too much on Zapier for a few things at the moment.
Showcasing and visualizing our data and reports, then sending these reports as updates into Slack and email. Means we (I) don't have to spend so much time aggregating data and reporting on it manually. Also tracking our success against company needs with the goals feature is great.
The look-in feel is the best; integrate with databases (a lot off) is very easy. But make decisions with data boards is the best. Our clients have another look at our services after implement Databox.
Price is so expensive, most in other countries, because of the exchange rate.
First, automatize reports daily, weekly, monthly, annually. Automatize to send to e-mail, slack, for clients and us. Automatize goals and alerts, if maybe will cant reach them. It's amazing.
Great looking dashboards that are customized for mobile as well as desktop.
Frequently I have a lag in data updates that leaves the boards in a "spinning" status.
ROI calculation, helps clients realize the value of their marketing programs that are brand vs. lead based.
The best part about Databox is its streamlined presentation 'databoards' that are easy on the eyes and present the data in ways that clients and customers can understand without seemingly overwhelming.
There's not much to dislike about it. It could use more integrations, but it does what it's designed to do and it does it well.
We're able to show clients/customers the fruit of our labor in simple ways. It's easy to attach a databoard to an email, video, blog, etc. to prove points with actual statistics pulled from many places.
Databox is far easier to get to grips with than more complex enterprise tools such as Tableau or Looker, whilst offering more ETL capabilities out of the box compared to PowerBI or Google Data Studio. This means that you don't have to worry about managing data and bringing it all into one place with an additional tool. For a small business where the data might flow from an engineering team to a marketing team without dedicated data resource in the middle, this makes Databox an excellent tool for dashboards and visualisation.
Some parts of it are slightly prone to bugs - sometimes number formatting can be difficult to understand, you're limited to the amount of data you can collect per query, so you have to work around this with their in-built calculation tools. Compared to more expensive competitors, there are less options for customisation and the BI options such as modelling, prediction and data discovery are limited.
Overall, as a general dashboarding tool for a small business, Databox is really quick to set up and start using and has great connectivity with other commonly-used startup tools.
Databox excels in two things: presenting data in a beautiful way and combining different data sources on one screen. It's also easy to share reporting with others and works on multiple devices.
There are connection/technical issues from time to time and customizing reports either isn't easy or it's expensive.
Using one-page reporting. I've saved time and money for multiple employers using Databox.
Easy access to our most important info. Available on desktop and mobile.
The mobile app asks you to enable notifications every time. I prefer to be able to avoid this step if I've already declined notifications.
Access to info about the growth drivers of our business
Ease of use, flexibility and just how fundamentally useul are the starting points. It saves so much time, gives you access to the numbers that matter and you can get an immediate snapshot of all your campaigns in one place. Going back to Google Analytics is a little painful after you've experienced Databox.
I honestly haven't found anything I "dislike" yet.
When you have a lot of data coming in from multiple campaigns it's very easy to miss key signals that you need to make adjustments. Databox solves that. The biggest problem solver for me personally is the visible access to the data points and KPI's that matter to each specific campaign.
The user interface is clean and intuitive.
Inability to link boards or drill down makes the tool less dynamic but we can work around it.
We needed a single dashboard interface that would allow us to roll up metrics (Content Downloads, Free Trials, Demos, Website Visits, Email Opens, Social Media Engagement, etc.) from a variety of technology stack components (Google Analytics, Google Adwords, Marketing Automation, Review Sites, Remarketing, CRM, etc.) and distribute the metrics for review by key company stakeholders. Using Databox, we've managed to share Marketing's progress, without additional investment in seat licenses for our technology components (i.e. CRM) for regular review, discussion, and ongoing optimization of our programs and target outcomes. The organization is aligned across all departments, and we can track our progress in real-time rather than after-the-fact when it's too late.
So many tracking options and then, the the automated mail to get an additional tracker in the free version. I mean, I can practically sell it for them.
three tracker limit, comparative metrics
Helps me manage team and perform agile cycles efficiently
It's incredibly easy to set up, looks great and gives you real time overview of your performance and goals. I love that the app gives you east access of the data on your smartphone.
Some important KPIs cannot be tracked, such as Twitter impressions and Twitter ads data. It does not have integration with Salesforce and some other major CRMs. I was especially reserved about not having a Salesforce integration, as this is a CRM that we have recently switched to and it's sort of a fix now, we cannot change it and track progress in this tool, which is unfortunate.
Reporting becomes a lot easier and management have access to progress reports real time. We want to minimise the time we spend on meetings and reporting and this tool easily does that for us. Partners are able to access dashboards through their phones and monitor progress real time.
Databox is great in that it is not only simple to setup but it's affordable. After trying out a wide range of other options, finding a solution that is both easy AND priced right is a big win for someone like me who works in limited marketing resources.
My only minor complaint is the lack of integrations. Obviously this will continue to improve, but they still have a ways to go with adding more before this will be widely useable for everyone.
The main thing this has helped our business with is being able to cut through the data analytics noise. There are too many platforms with too much data to make sense of it all. Databox has brought all the key metrics into one place with a well designed look.
Quick And Easy Integration & Customization , Great Usability
There is nothing I could dislike. I am satisfied.
Databox enables us to build a business value out of the tons of data we have.
First off, Databox is quite easy to use with a good number of relevant data/service connections that would serve most businesses. Most likely if you were to look for deep data analysis, better to build that in-house and/or utilize a company that does large enterprise accounts. Slack integration is great for our team. Makes pulling of data simple and quick. The interface is more or less friendly to use regardless of company department. The customizable features for the databoards is very nice to have especially when we need to do report-specific analytics for our internal performance tracking.
The pricing is quite high for basic relative to what is given. I honestly believe that for Basic pricing, it would be ideal to get 20 connections and 20 databoards, and also query builder included. I can see the high value for the query builder, so maybe that can be limited as well i.e. 20 queries etc. If I have to be nitpicky there are a few connections I wish it included, so hopefully they'll be including more connections in the future.
For now we have the following that we are trying to solve: -internal performance tracking and reporting -growth tracking -immediate pulling of relevant data for stakeholders
I like being able to keep track of all of my data on one mobile app from multiple sources.
Accessing account settings via mobile is a bit wonky- can't really do it from the mobile app at all
Just keeping track of things at a glance is nice. I like the daily and weekly updates feature.
Our CRM system lacked clear presentation of our key metrics and Databox enabled us to display these in an orderly fashion. The extra add-ons such as integration with Google Analytics is a nice surprise. Furthermore, you can use it to easily send updates with your KPIs to your investors on a daily basis.
Nothing really. It works how I want it to and the customer support is very quick if I do need it.
Easy to use. Overview of metrics from different services. Nice tool to send updates with.
Databox's platform makes it VERY easy to integrate multiple data platforms into single dashboards. As long as they have a supported integration in place, setting up the data connections pretty easy. Also, the interface is very clean and well organized -- it is easy to find what you're looking for and the data visualization is very pleasing to the eye. There is also plenty of customization for any metrics via query builder.
Not enough customization for pricing plans. Query builder can be a bit fiddly as well (for example, if you don't set up a filtered metric in the right way, it may not appear as expected in the databoards/dashboards-- there may be some trial and error involved).
Integrate marketing reporting into one platform that can be shared. Databox allows us to have one source of truth for all marketing analytics.
The visual information is simple to understanding, clean and is free to 3 dashboard.
Litle Compicate to make a dashboard, data is all in english, better other lenguages.
Data visualization
The platform is set up in a way that makes it very easy to connect your various data points before then building out your very own customized data walls and mobile reports.
It can be a little daunting starting your first few data walls and mobile reports. The building can be a bit overwhelming so someone who hasn't had a lot of time training and poking around in it.
While not adding any more reporting functionality than most any of your other platforms that have reporting included, Data Box does an incredible job taking all of that data and building out an integrated report to showcase how everything is connected and affecting each other. We've been able to finally pull in marketing, sales and customer service information all into one place and visualize it in a way that works for the different members of our team in an automated fashion! No more manual report generation for us!
Sure I could be looking at this on my own Google analytics dashboard, but it brings in everything I need all at once, at a glance. If it's not a day where I intend to spend time looking at certain pieces of data, I love that I still have the peace of mind knowing how my topline numbers look. I love aggregation services, and this is comprehensive and advanced.
I don't think it's incredibly simple to set up for you average user, but I feel very comfortable with technology and I found it intuitive. I can imagine a less-advanced user asking for assistance in setting up a Datacard or Datawall, and then sending it out to people they'd like to inform, as a nice concise data report. But I personally find the drag and drop and fill in the blanks set up a great way to decide what data you want to see.
Too much data in too many places and a difficult time using it to tell a story. I think it helps me visualize the story I'm trying to send. I'm a storyteller, and I often have a hard time with numbers and been analytical and data-minded. I think this helps keep me familiar with the numbers most important to me by keeping my narrative up to date and in my face, with their morning push notification of my updated datacard!