ConstantContact is an email marketing platform preferred by small to medium enterprises. The site makes it easy for businesses to customize emails and offers an extensive selection of features that can empower the growth of your business. The platform essentially serves as your one-stop shop for building email lists, creating your company logo, scheduling social media posts, and selling digital products. ConstantContact is also notable for having great deliverability rates and supporting invitation management, registrations, and tickets.
Capabilities |
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Segment |
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Deployment | Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone |
Support | 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
Training | Documentation |
Languages | English |
It is easy to create aesthetically pleasing emails that get used! I was able to quickly set it up and get to work!
Some areas are difficult to use, such as inserting gifs. I also tend to get frustrated that larger file sizes are not allowed to be uploaded.
Constant contact allows me to have a direct line to offer support and guidance to my customers.
Constant Contact has such great features! The drag-and-drop function is my favorite by far. I love how Constant Contact has a set of predesigned email templates that we can choose from instead of starting from a blank canvas. There are also blank email templates for those who want to create and brand their templates. The Customer Support at Constant Contact is on point! They are very friendly and always willing to help. We use Constant Contact at least three or four times a month to keep our Customers up to date on whats going on in our industry.
I would like to see more email newsletters from Constant Contact with some tips and tricks on template designs and email subjects that are effective to send to your Customers.
Constant Contact helps us keep our Customers up to date on new technology news within our industry. We use the email campaign tool the most. This is how we get our information out to our Customers. We have just started using the survey feature of the service and are excited to see how it turns out.
I like that Constant Contact not only allocates email marketing tools but also has website builder tools. It has a mobile application unlike most alternatives such as Sharpsring.
Every aspect works marvelously on my end when utilizing CC.
Email marketing automation is the main relish that I gain from Constant Contact. It makes it easy to create and design websites via drag and drop and WYSIWYG editor tools which require zero coding.
I have used or tested many digital marketing platforms and Constant Contact consistently stands above all the rest. For the price you will find no greater value.
Need to expand automation offering. Just not enough when it comes to automated options. I would like to see the ability to assign tags based on behavior in emails. Or assign tags when a subscriber joins a list.
Makes it easy to send emails and manage social media posts.
I love that I can organize my specific groups or communities depending on the nature of the email. Constant Contact is easy to use for every occasion and holiday of the year, along with the ability to schedule ahead.
I wish the text feature was standard and not an add-on.
The ability to reach numerous people at the same time.
Besides a rather user-friendly interface, integration options, automation capabilities, ease-of-implementation, template variety, you will find it exceptionally good with contact management. Delivers really well through multiple channels including email of course, chat and more, where user support os excellent.
I frequently use it and there's little to complain about. It was initially complex to navigate, but am good now.
It provides an an online marketing platform with an outstanding contract database, analytics, reach, engagement and campaign automation. Has been a revelation for us.
As a Constant Contact Partner I love that they have a dedicated support line for partners.
Consistent changes ot the platform. Some are good, some are not
High deliverability to B2B inboxes easy interface
I have been using Constant Contact for an extended duration. It allows me to automate e-mail marketing, create and design websites without coding.
I switched from Emma since Constant Contact allocates website design and domain registration tools.
It enables me to automatically create, customize and send marketing emails. Creating and designing websites is another benefit that I relish from CC.
Constant Contact is the publication tool that I used to start my newsletter for Write On Creative over a decade ago. It's simple, affordable, and easy to use with social media integration. You don't have to know HTML to create your publication and design beautiful landing pages.
You may want a more robust platform at some point, but I don't have any complaints.
It's an easy platform to navigate and designing templates is intuitive.
I appreciate its user-friendly interface, offering a drag-and-drop editor and a variety of customizable templates for easy email creation. The platform excels in list management, allowing users to segment their audience effectively. Automation features enable the setup of triggered campaigns, while robust analytics provide insights into campaign performance. Constant Contact's integration capabilities with third-party tools, strong customer support, compliance with email marketing regulations, and educational resources contribute to my appreciations. The mobile app adds flexibility for managing email campaigns on the go, making it a comprehensive choice for businesses seeking a reliable and efficient email marketing solution.
The pricing structure of Constant Contact, is relatively higher compared to some competitors. Additionally, while the platform offers a user-friendly interface, some advanced users may desire more sophisticated customization options in the email templates and design features. Despite these concerns, it's important to note that individual preferences and requirements may vary, and for my business, I still find Constant Contact to be a valuable and effective email marketing tool.
Constant Contact resolves challenges in email marketing by offering a user-friendly platform that simplifies the creation of visually appealing campaigns and addresses time constraints. The platform enhances audience targeting through segmentation and facilitates engagement with automated campaigns triggered by subscriber actions. Robust analytics track campaign performance, compliance measures ensure high deliverability, and integration capabilities support a cohesive marketing strategy. Small business owners and marketing managers benefit from time efficiency, improved targeting, and valuable insights, contributing to the overall success of their email marketing efforts.
I love that I can design beautiful emails in very little time and always impress my clients. Easy to use platform, reliable, simple yet with everything I need. I get the support I need, when I need it.
I wish there was more design templates to choose from.
Staying connected with clients and potential clients. Keeping people informed on upcoming events and sales.
When i engaged this platform, i was looking for Platform that was easy-to-use, easy-to-implement, easy-to-integrate with relevant sales, marketing and advertising solutions. I got that for sure, but i got more than i bargained for.This Email Marketing Platform came with contact management, precision targeting, analytics and reporting capacity, campaign automation capability, compliance, tangible delivery rates and brilliant user support. They've been readon enough to keep me onboard!
It was initially challenging to learn and navigate, and i found its pricing model high. I have since got savvy with it and find its cost worth it as its the email marketing solution i frequently use. No real concerns i should say.
Of course its facilitating constant engagement, prospecting, marketing and advertising. Its a platform i use constantly for sure, and a platform i constantly recommend.
The interface is easy to use, and my clients can get a hold of it quickly. The support documentation and their customer team cover everything you need to know. Constant Contact has exceeded expectations to utilize AI and everything to empower users best to achieve engagement goals. The implementation is as easy as logging in and following simple. I use it to send emails, organize contacts, and get reports on a frequent basis. I also integrate it with Wordpress and woo commerce easily.
Constant Contact pricing is very competitive in the market, but I always like to access top-notch features with more affordable prices.
It takes care of all procedures smoothly and correctly. I have no worries regarding how my email campaigns will end up. My existing client engagement rate has increased successfully.
I've been using Constant Contact since 2005. It is an indispensable tool for my small business. I love that I can send emails, create automated campaigns, create landing pages, and more. It is SUPER easy to use, very intuitive, and they have great customer service for the VERY few times I have needed extra support.
The event platform could use a little work, but I know that is a feature that is in the process of getting upgraded. I would love to see a blend of their lead generation landing pages and customizable landing pages, as I want the ability to make an attractive landing page that will also collect lead information.
Almost all of my marketing needs can be handled within one platform. It is so convenient to have all of these different tools talking with each other! Having a suite of products all in one place is such a time saver for me.
Very user friendly, even a new starter could design with ease. Also we may copy email between related accounts.
Price could be a little more affordable.
Sending similar emails from diffrenet but related companies.
The best editor for composing email, plus great contact management
There are several different levels of services for different fees.
It provides lawful compliance with Anti-Spam Act
The customer service for tech support is above and beyond other companies of all sorts. You have several choices to reach customer service, but my favorite is a live person, and that is what is one of the many options to choose from.
I honestly don't have any dislikes. Customer service is the item I seek to be number one and they cover it well so NO complaints.
All-inclusive options to complete promptly, such as email marketing and combining a survey all in one shot, then to add another layer, the social media marketing is another key reference.
Helpful customer service resovles all types of issues very quickly.
I do not dislike anything about Constant Contact
Keeping in touch with client lists
Overall efficiency of the platform is awesome
The back end contact informaiton could be more effectively used as a crm and expanded
Having a connection to my list on a weekly basis and offering solutions to them.
The interface is so intuitive, it makes it really easy and quick to create and send an email. When needed, customer service is outstanding. They really care.
I wish they had more new stock images we could use.
Email marketing is our #1 marketing tool and because of that, we need an outstanding tool.