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WordPress.com
4.4
(2,501)
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WordPress.com Reviews & Product Details

WordPress.com Overview
What is WordPress.com?

Powering more than 43% of all active websites globally, WordPress is arguably the most popular and widely used CMS and website builder used by businesses of all sizes across all industries – from solopreneurs, startups, SMBs, and big Fortune 500 enterprises. Both novice users with no coding knowledge and highly experienced web developers can benefit from WordPress’ long list of features including ready-made yet customizable templates, thousands of easy-to-install add-ons and plugins, built-in and custom-made functionalities, and robust content management features. Highly flexible, WordPress promises its users that they will never outgrow their website built on its ecosystem as it’s easily adaptable as their business needs grow and evolve. WordPress is also downloadable as an app and available to both Android and iOS users enabling marketers and content creators to manage their websites across all devices. WordPress is arguably one of the biggest website builders today. With WordPress, users have the option to use their web host or install WordPress’ own hosting. The latter lets users design and build their blog or online store, and access the Jetpack plugin for improved SEO, as well as security and analytics. Depending on your needs, it’s fairly easy to set up your WordPress site, and maintaining it is even simpler on this platform. You also have the option to install third-party plugins to add more features to your website and boost functionality. WordPress offers a free plan for anyone who wants to try out the service first, but if you want to subscribe, plans start as low as $4 a month for the basic plan. 

Company Automattic
Year founded 2005
Company size 1001-5000 employees
Headquarters Remote
Social Media
Managed by:
KD
Kristina Dahl Hesthaven
Personal Trainer Coach
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Crevio
Sponsored
5.0
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$29.00/month
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Ask Questions about WordPress.com
What WordPress.com is best for?
How does WordPress.com compare to Jimdo?
What are the pros and cons of WordPress.com?
WordPress.com Product Details
Capabilities
API
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
WordPress.com Pros and Cons
Pros
  • There is a free plan available
  • You don’t need to maintain or install anything
  • It comes with customer support
  • Good for e-commerce sites
Cons
  • It’s not super intuitive
  • There aren’t a lot of features
  • You can’t use e-commerce features using the free version
WordPress.com Features
24/7 Customer Support
A/B Testing
Analytics and Reporting
Blog Integration
Contact Management
Custom CSS and HTML Editing
Custom Domain Support
Customizable Templates
Drag-and-Drop Editor
E-commerce Functionality
Email Marketing Tools
Event Management
Form Builder
GDPR Compliance
Hosting Services
Image and Video Galleries
Live Chat Support
Membership Sites
Mobile Optimization
Multi-language Support
One-Click Publishing
Online Booking Tools
Responsive Design
SEO Tools
SSL Certification
Social Media Integration
Template Selection
Third-Party App Integrations
User Permissions
Website Backup
WordPress.com Media
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WordPress.com Screenshots
Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: December 28, 2024
WordPress.com Logo
2,501 WordPress.com Reviews
4.4 out of 5
Small Business (50 or fewer emp.)
Dec 02, 2021
 Source
Overall Rating:
5.0
CV
Corey V.
Digital Operations Manager
Share
"Wordpress is a solid option for creating content-based websites."
What do you like best about WordPress.com?

Wordpress is fairly easy to use and understand and highly customizable according to your level of skill with the platform. There is a massive catalog of plugins and customizations available to reach your desired outcome.

What do you dislike about WordPress.com?

It's not as simple as Shopify. If you want to sell products, for example, there will be a lot more of a learning curve. This would come with a lot more manual work as well.

What problems is WordPress.com solving and how is that benefiting you?

Creating a professional digital location for potential customers to learn about our business and contact us for any inquiries or questions. It is a place for our online service-based business to call home.

Small Business (50 or fewer emp.)
Dec 02, 2021
 Source
Overall Rating:
5.0
WH
Will H.
Editor
Share
"Best CMS for customized websites"
What do you like best about WordPress.com?

I've used several different CMS platforms, and nothing offers the customization that Wordpress does. It's also great to work with because I can delegate access to partners and vice versa, and we understand the system no matter the theme.

What do you dislike about WordPress.com?

Unlike a Squarespace or Wix, there's a little bit of a learning curve to fully understand the platform. It's also a lot easier to mess up coding or break pages. But, once you master the platform, it's really the best out there.

What problems is WordPress.com solving and how is that benefiting you?

I've built websites for my company, as well as built websites for other companies. I've also helped clients manage their websites, and WordPress offers a nice blend of customization and ease of use.

Mid Market (51-1000 emp.)
Dec 01, 2021
 Source
Overall Rating:
5.0
MQ
Mun Q.
Biostatistician
Share
"Word Press Review"
What do you like best about WordPress.com?

I like that it is easy to use and manage, especially if you are writer or blogger.

What do you dislike about WordPress.com?

I do not see any issues with Word Press.

What problems is WordPress.com solving and how is that benefiting you?

Word Press is a space where anyone can write about any topic. This serves as a benefit for people who want to write a blog or write articles.

Small Business (50 or fewer emp.)
Nov 30, 2021
 Source
Overall Rating:
5.0
AB
Allison B.
Marketing Manager
Share
"New platforms are amazing!!"
What do you like best about WordPress.com?

We recently upgraded to a newer platform, this is fantastic to use. It seems to be easier to manipulate a webpage with regards to coding etc.

What do you dislike about WordPress.com?

I was disappointed with the older versions that they are not user-friendly and stuck in a never-ending circle of fixing the kinks!

What problems is WordPress.com solving and how is that benefiting you?

Our website is run through WordPress. It is a great platform, easy to use, and easy to update. No more wasting time on tedious tasks because the ease of use is fantastic.

Small Business (50 or fewer emp.)
Nov 29, 2021
 Source
Overall Rating:
5.0
KB
Katrina B.
Owner/Manager
Share
"WordPress Websites are quick and easy to setup"
What do you like best about WordPress.com?

The speed in which I can create a website! From installing the CMS, to finding and installing templates and plugins, Wordpress just makes it really easy. And the best part is it's almost completely free!

What do you dislike about WordPress.com?

There are some features you cannot control, and that causes the user to have to search for answers or plugins they may need, in order to completely personalize their website. For example, it takes an hour of searching online to find out how to remove the date and post author from being included on each post. Very annoying!

What problems is WordPress.com solving and how is that benefiting you?

When compared to using html programming, where we had to create each page on a website by hand, load images via FTP, and link them using html code, which can create errors by the programmer...WordPress makes developing a website SO fast and easy! You can upload images from within the CMS, add them to articles, and easily create links. So nice!

Enterprise (> 1000 emp.)
Nov 29, 2021
 Source
Overall Rating:
5.0
Aman K. avatar
Aman K.
System Engineer
Share
"Best Application for Website Development"
What do you like best about WordPress.com?

Wordpress.com is very easy to use and comes with lots of features, pretty easy to set up, the user interface is excellent, and websites can e developed very quickly. I love this app, and it is my go-to application for website designing.

What do you dislike about WordPress.com?

Sometimes this application confuses me, and sometimes it is slow as well, but overall very easy and lovely application.

What problems is WordPress.com solving and how is that benefiting you?

I designed many websites using this application, and development is very fast using this application.

Small Business (50 or fewer emp.)
Nov 29, 2021
 Source
Overall Rating:
5.0
TB
Travis B.
Admin
Share
"Great CMS product for website development"
What do you like best about WordPress.com?

It's easy to create a website from start to finish, including free plugins and themes. I like using site development tools like Elementor with Wordpress.

What do you dislike about WordPress.com?

I'm not crazy about having to add plugins for services that should be automatically included in a CMS for website development, like SEO or spam-detection. Stuff like that should automatically be part of a CMS.

What problems is WordPress.com solving and how is that benefiting you?

Creating websites on the fly compared with creating a website by hand, using html, is the primary benefit when using WordPress. The ease of creating a site complete with a template, images, and pages, is fantastic.

Enterprise (> 1000 emp.)
Nov 28, 2021
 Source
Overall Rating:
5.0
Deepti S. avatar
Deepti S.
5 G Software Developer 2
Share
"Blogging & Website creation with Wordpress"
What do you like best about WordPress.com?

Wordpress provides you an easy to use platform to start blogging or to create a website of any kind. Its a bliss for beginners and for people not from IT background.

What do you dislike about WordPress.com?

All the templates are not free and there are many extensions for which you have to pay. But that's fair, it still provides a huge number of features free of cost.

What problems is WordPress.com solving and how is that benefiting you?

I can create my personal blog and make my voice reach out everyone globally. Also, for a small business holder, its perfect and budget friendly for a website

Small Business (50 or fewer emp.)
Nov 23, 2021
 Source
Overall Rating:
5.0
Seth C. avatar
Seth C.
Startup Mentor + Brand Strategist
Share
"Wordpress is still the monopoly."
What do you like best about WordPress.com?

I adore its versatility. How much can be added to it from other brands and resources. The endless customization. You never run into a roadblock with Wordpress because there's always something else you can do or change or correct.

What do you dislike about WordPress.com?

I dislike how it's more difficult for beginners to use as opposed to your well-known drag and drop builders like Wix and Ucraft and such. I think Wordpress should release their own simple beginner version too.

What problems is WordPress.com solving and how is that benefiting you?

All of the problems! Like I said earlier, any type of road block you run into can be fixed on Wordpress in some sort of way. There's always a solution. And that helps me to not stress!

Small Business (50 or fewer emp.)
Nov 23, 2021
 Source
Overall Rating:
5.0
Andrey A. avatar
Andrey A.
Brand Manager
Share
"Great For a Personal Blog"
What do you like best about WordPress.com?

I am a Running Blogger and I love the ease and flexibility of the software. Great template and if you have skills you can make your own fairly easily.

What do you dislike about WordPress.com?

I wish there was a bit more flexibility in editing templates that you get for free or purchase.

What problems is WordPress.com solving and how is that benefiting you?

Great way to communicate to the masses. Really easy to post and make sure that your content goes to all your social channels.

Small Business (50 or fewer emp.)
Nov 23, 2021
 Source
Overall Rating:
5.0
MD
Matt D.
Copywriter
Share
"The ONLY website builder I'll ever use"
What do you like best about WordPress.com?

There are so many plugins, and a massive community to help. A ton of themes, it's easy to build custom sites–it's much more flexible and versatile than other products I've used, like Squarespace.

What do you dislike about WordPress.com?

It can be complicated, and if something breaks, it can be tough to fix, but the community is always helpful, and my hosting provider helps me with tech stuff 24/7 if I need it, so it's never an issue.

What problems is WordPress.com solving and how is that benefiting you?

I can make a website look exactly how I want it to look. I'm also able to use all kinds of custom plugins, design landing pages, create email opt-ins and landing pages–I've built entire businesses using Wordpress.

Small Business (50 or fewer emp.)
Nov 22, 2021
 Source
Overall Rating:
5.0
MC
Manish C.
Professional Data Entry Freelancer
Share
"Build Attractive websites without coding"
What do you like best about WordPress.com?

WordPress is one of the best website builder software, I used it since 2019 and explored so many things In WordPress you can build any type of website as well as landing pages easily without any coding knowledge, And the best thing about wordperess.com is that you get lots of plugins and pre-build templets which helps a lot to boost your blog and website.

What do you dislike about WordPress.com?

You need Plugins to add features to your website, and when you add so many plugins then your website gets slowed down and takes so much time to open, and one more important thing i.e. there is only a very basic login security feature so you need to protect your site yourself from spamming and attackers.

What problems is WordPress.com solving and how is that benefiting you?

I request WordPress to add some more privacy options for users' login like two-step verification. There are lots of benefits of WordPress :) 1) Lots of pre-built themes to build any type of blog and website. 2) Worpress is easy to use anyone can build and customize their site by simply drag and drop 3) You can add any type of feature to your Website with the help of plugins. 4) Provide Quality support to solve any type of problem real quick. 5) Provide different types of SEO plugins that help to rank on top pages in google.

Small Business (50 or fewer emp.)
Nov 13, 2021
 Source
Overall Rating:
5.0
SK
Sam K.
Manager
Share
"Best is best tool for website development"
What do you like best about WordPress.com?

I like everything in WordPress, it is a very good tool for creating a website in just a quick time. Best part of WordPress i like is it is easily customizable and very flexible to use. Also, WordPress is very light to host websites and quick load time in terms of SEO.

What do you dislike about WordPress.com?

There is nothing i dislike about WordPress. Everything is cool.

What problems is WordPress.com solving and how is that benefiting you?

WordPress helps me to host a website, easily. WordPress is very easy and custmizeable. For business purposes, it has two separate features to post blogs under categories and create pages as well.

Small Business (50 or fewer emp.)
Nov 11, 2021
 Source
Overall Rating:
5.0
JA
Junaid A.
Digital Marketer
Share
"Best Every Website Builder That I have used"
What do you like best about WordPress.com?

WordPress is everything for me, I am using it since 2015 and I would like to say there is nothing like WordPress. The best thing about WordPress is its flexibility, you don't need any coding knowledge to customize your theme it is just drag and drop. Also in WordPress lots of free plugins and themes are available. I prefer WordPress because it is SEO friendly and based easy to maintain.

What do you dislike about WordPress.com?

No I don't have anything bas experience on WordPress

What problems is WordPress.com solving and how is that benefiting you?

It is easy to use. WordPress has a big community case it needs help. WordPress is cost-effective and saves lots of bucks on website development.

Small Business (50 or fewer emp.)
Nov 11, 2021
 Source
Overall Rating:
5.0
La Donna H. avatar
La Donna H.
Medical Skills Coordinator College Of Medicine
Share
"Beautiful Sites"
What do you like best about WordPress.com?

It's easy to build a site on WordPress. The instructions are user friendly and easy to follow. The sites also do not look generic like some of the competitors. Awesome platform!

What do you dislike about WordPress.com?

I wish I had found WordPress sooner. I wasted time using other platforms when I could have been working with WordPress sooner. I can't say there is anything that I dislike. It's pretty awesome!

What problems is WordPress.com solving and how is that benefiting you?

I am able to create visually appealing sites with ease. WordPress makes my sites look pretty ofeasiobally designed and it's really easy to use and understand. I'm Savin time and energy that I can use in other areas of building my businesses.

Small Business (50 or fewer emp.)
Nov 11, 2021
 Source
Overall Rating:
5.0
Maria M. avatar
Maria M.
Consultor Web
Share
"Best CMS and a great Tool for web design studios"
What do you like best about WordPress.com?

The number 1 advantage is the versatility offered by the platform, the ability to build any type of website, and add features as needs arise.

What do you dislike about WordPress.com?

For some users, it may have become a somewhat complex platform, going from being a DIY thing to something where you need to hire a professional.

What problems is WordPress.com solving and how is that benefiting you?

I have my business website, and my business uses WordPress as an indispensable tool for the creation of websites for our customers, and I am very happy with it.

Enterprise (> 1000 emp.)
Nov 10, 2021
 Source
Overall Rating:
5.0
EG
Eva G.
Engineer
Share
"Easy, simple and basic."
What do you like best about WordPress.com?

The best and what I like the most is that it is free, I love the ease of use, and that the software can be adapted for beginners and experts, it is very flexible, I love the section on add-ons and themes, I like it because they are Free, they are downloaded and installed quickly and I can save money and time, it is easy to adjust and customize each theme, it allows me to change colors, fonts, add images and logos, it is the best platform to create blogs and websites, it is straightforward to navigate, It has many templates, I love the customization and SEO optimization.

What do you dislike about WordPress.com?

As I load the information, the pages get slow, I don't have many complaints.

What problems is WordPress.com solving and how is that benefiting you?

It is simply accessible and comfortable to use, it is easily installed in the domain, it has many updates, which are also constant, the themes are easy to install and update, the large number of add-ons, it is excellent and beneficial, the interface is a Delightful, the add-ons allow you to save a whole coding process, the available themes are exceptional, besides they keep a lot of time, the software is easy to navigate in every way.

Enterprise (> 1000 emp.)
Nov 05, 2021
 Source
Overall Rating:
5.0
AG
Alejandro G.
Engineer
Share
"Excellent website builder."
What do you like best about WordPress.com?

I like the ease of use, it is really intuitive and that facilitates the editing experience, it is very versatile to create blogs or websites, it has numerous templates that allow you to have a clear idea of starting the edition, I love paired with a MySQL database, it is straightforward to generate personalized reports, it is totally free, and it has many templates and design plugins, it has many free themes, it also has themes that have a low cost, I love SEO tools and it also has many possibilities of tutorials on the web to improve the experience.

What do you dislike about WordPress.com?

I have had no problems so far with this software, I have had a great experience.

What problems is WordPress.com solving and how is that benefiting you?

It is easy to use, it has a vast number of templates and plugins, it has many free themes to customize, I like it because it is an ideal tool for beginners, it is incredible but I can customize everything, and that makes a difference, it is also straightforward to load them themes and add add-ons manually, I love the ease of previewing, also the changes are reflected in real-time, I like that the software is automatically updated to the latest and most efficient version, I like the security features it offers.

Small Business (50 or fewer emp.)
Oct 26, 2021
 Source
Overall Rating:
5.0
TP
Toni P.
Produc Manager
Share
"The most efficient website creation platform"
What do you like best about WordPress.com?

It's free, easy to learn, with many plugins ready to use

What do you dislike about WordPress.com?

To make a good website, SEO proof, you need to install many plugins

What problems is WordPress.com solving and how is that benefiting you?

After choosing the best theme for you, everything gets easier, way easier than working with other website builders. And plugins make the rest

Small Business (50 or fewer emp.)
Oct 19, 2021
 Source
Overall Rating:
5.0
Martin R. avatar
Martin R.
Residente Electromecánico
Share
"the best way to create your website"
What do you like best about WordPress.com?

It is the easiest and most fun way to create your website or your blog, it has several payment plans which are accommodated according to your needs

What do you dislike about WordPress.com?

The widgets are only available with business plans

What problems is WordPress.com solving and how is that benefiting you?

I have created my websites todoproyectos.com and allprojectinc.com which has a large audience and many daily visits

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