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WordPress.com
4.4
(2,501)
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WordPress.com Reviews & Product Details

WordPress.com Overview
What is WordPress.com?

Powering more than 43% of all active websites globally, WordPress is arguably the most popular and widely used CMS and website builder used by businesses of all sizes across all industries – from solopreneurs, startups, SMBs, and big Fortune 500 enterprises. Both novice users with no coding knowledge and highly experienced web developers can benefit from WordPress’ long list of features including ready-made yet customizable templates, thousands of easy-to-install add-ons and plugins, built-in and custom-made functionalities, and robust content management features. Highly flexible, WordPress promises its users that they will never outgrow their website built on its ecosystem as it’s easily adaptable as their business needs grow and evolve. WordPress is also downloadable as an app and available to both Android and iOS users enabling marketers and content creators to manage their websites across all devices. WordPress is arguably one of the biggest website builders today. With WordPress, users have the option to use their web host or install WordPress’ own hosting. The latter lets users design and build their blog or online store, and access the Jetpack plugin for improved SEO, as well as security and analytics. Depending on your needs, it’s fairly easy to set up your WordPress site, and maintaining it is even simpler on this platform. You also have the option to install third-party plugins to add more features to your website and boost functionality. WordPress offers a free plan for anyone who wants to try out the service first, but if you want to subscribe, plans start as low as $4 a month for the basic plan. 

Company Automattic
Year founded 2005
Company size 1001-5000 employees
Headquarters Remote
Social Media
Managed by:
KD
Kristina Dahl Hesthaven
Personal Trainer Coach
WordPress.com Categories on Findstack
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What WordPress.com is best for?
How does WordPress.com compare to Jimdo?
What are the pros and cons of WordPress.com?
WordPress.com Product Details
Capabilities
API
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
WordPress.com Pros and Cons
Pros
  • There is a free plan available
  • You don’t need to maintain or install anything
  • It comes with customer support
  • Good for e-commerce sites
Cons
  • It’s not super intuitive
  • There aren’t a lot of features
  • You can’t use e-commerce features using the free version
WordPress.com Features
24/7 Customer Support
A/B Testing
Analytics and Reporting
Blog Integration
Contact Management
Custom CSS and HTML Editing
Custom Domain Support
Customizable Templates
Drag-and-Drop Editor
E-commerce Functionality
Email Marketing Tools
Event Management
Form Builder
GDPR Compliance
Hosting Services
Image and Video Galleries
Live Chat Support
Membership Sites
Mobile Optimization
Multi-language Support
One-Click Publishing
Online Booking Tools
Responsive Design
SEO Tools
SSL Certification
Social Media Integration
Template Selection
Third-Party App Integrations
User Permissions
Website Backup
WordPress.com Media
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WordPress.com Screenshots
Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: July 04, 2024
WordPress.com Logo
2,501 WordPress.com Reviews
4.4 out of 5
Small Business (50 or fewer emp.)
Oct 22, 2019
 Source
Overall Rating:
5.0
EP
Eli P.
Instructor And Research Specialist
Share
"Versatile and easy to use for creating professional looking websites "
What do you like best about WordPress.com?

I prefer the ease of use with Wordpress, and it's customization options. Every theme offered is clean, unique, the dashboard is easy to navigate and the plugin options give me excellent control over my content and the management of that content.

What do you dislike about WordPress.com?

The new editor takes some time to get used to.

What problems is WordPress.com solving and how is that benefiting you?

Wordpress gives people who are not coders the opportunity to have a professional looking website that didn't cost them a fortune to create. It gives them control over their website and is a self-sustained option for people who like to be hands on.

Small Business (50 or fewer emp.)
Oct 22, 2019
 Source
Overall Rating:
5.0
LB
Leah B.
Transaction Coordinator
Share
"Easy to use, creates a professional looking website"
What do you like best about WordPress.com?

It is easy to get a professional looking website created in a very short time. I love their built-in templates/designs that already have a cool layout. Love that it's integrated with MailChimp. This allows me to have a newsletter sign-up and MailChimp will manage all my new subscribers.

What do you dislike about WordPress.com?

Nothing really. Sometimes the block editing can be a bit cumbersome. Also, the template you select controls all your text colors so sometimes you have to override those in order to make your page more attractive and easy to read.

What problems is WordPress.com solving and how is that benefiting you?

The website allows us to keep in touch with customers. I love how easy it is to create a Post and have it added to our daily blog, as well as our Facebook business page. The integration with MailChimp is very powerful. I have a newsletter sign-up on my website that MailChimp manages.

Small Business (50 or fewer emp.)
Oct 19, 2019
 Source
Overall Rating:
5.0
WT
Whitney T.
Product And Technology Specialist
Share
"WordPress IS user friendly!"
What do you like best about WordPress.com?

Soo many themese , templates, page builders and plugins!!

What do you dislike about WordPress.com?

Sometimes it can look a little clunky if you don't have muchcoding experience.

What problems is WordPress.com solving and how is that benefiting you?

Has a clean recipe creator plug-in that's great on blogs! There are endless options to try before buying.

Small Business (50 or fewer emp.)
Oct 17, 2019
 Source
Overall Rating:
5.0
KS
Kate S.
Admin
Share
"Making Internet Opportunities Accessible to All"
What do you like best about WordPress.com?

I love the affordability and ease of function.

What do you dislike about WordPress.com?

The learning curve, and that you don't get live chat without a paid subscription. But, with that being said, subscriptions start at only $5 a month so it's hard to be upset!

What problems is WordPress.com solving and how is that benefiting you?

I am beginning an online business. I am amazed at the ease of adding income options to my site.

Enterprise (> 1000 emp.)
Oct 17, 2019
 Source
Overall Rating:
5.0
FG
Faith G.
Mr
Share
"Best site to create and host a website"
What do you like best about WordPress.com?

Best website creation service with no need of coding experience, limitless trial period, best mobile app for managing website and handy customization tools.

What do you dislike about WordPress.com?

So far has not encountered any problems with WordPress, it is a world leading service.

What problems is WordPress.com solving and how is that benefiting you?

Creating websites, teaching new beginners how to create websites with ready made tools, and hosting websites with limitless storage.

Small Business (50 or fewer emp.)
Oct 15, 2019
 Source
Overall Rating:
5.0
Jesus C. avatar
Jesus C.
Software Support Engineer
Share
"It is easy to use and with many functions and plugins"
What do you like best about WordPress.com?

It is an excellent multi-purpose content manager. It has a fairly simple and intuitive interface. You don't need advanced knowledge to create pages or publish content. You do not need to code or edit the source code to implement your website. We can perform all the configuration in design mode. It is functional for both blog and more complete and professional websites. It has a large number of plugins and themes.

What do you dislike about WordPress.com?

multiple updates could leave your site offline due to incompatibility of installed add-ons.

What problems is WordPress.com solving and how is that benefiting you?

we have implemented a local website with different privileges that works as an intranet through it we receive information we share files help us improve collaboration.

Enterprise (> 1000 emp.)
Oct 15, 2019
 Source
Overall Rating:
5.0
Stephan M. avatar
Stephan M.
Marketing Staff
Share
"WordPress the easiest way to create blogs and websites"
What do you like best about WordPress.com?

WordPress allows me to use a large part of its options for the design of blogs and web pages, it has an excellent control panel, we can access each section in a few steps, it has a large community of developers and Internet experts, this software is You can use it for free as an open source tool, this tool also has a large number of templates to customize our website to our liking.

What do you dislike about WordPress.com?

There is nothing I can dislike about WordPress, all its content is very well implemented and works very well, it is the best tool to create websites on your own in a very simple way.

What problems is WordPress.com solving and how is that benefiting you?

It is a great platform to work together since the content management helps to manage publications and share on social networks, with WordPress I can create professional and functional websites for our clients, I really feel very satisfied in having managed to create my first sites web with this tool.

Small Business (50 or fewer emp.)
Oct 07, 2019
 Source
Overall Rating:
5.0
Saumirah M. avatar
Saumirah M.
Founder And Ceo
Share
"I love Wordpress!"
What do you like best about WordPress.com?

I think Wordpress.com is the simplest platform for creating a blog or website today. I additionally love that it is so professional-looking and that there is great support. Finally, it is very easy to upgrade from a basic blog to a full-blown website when you begin with Wordpress.com.

What do you dislike about WordPress.com?

I dislike the block formatting for blogs (but the support team helped me turn this OFF for all of my Wordpress blogs and websites). Besides that, I'm pretty sure I have absolutely no complaints about Wordpress.com. I have used it for over a decade now I believe.

What problems is WordPress.com solving and how is that benefiting you?

I use Wordpress.com to solve the problem of storing my thoughts in one place (a blog) and marketing my educational programs (website). I have realized the Wordpress.com is one of the best tools out there for SEO.

Mid Market (51-1000 emp.)
Oct 01, 2019
 Source
Overall Rating:
5.0
Michael R. avatar
Michael R.
Web Developer / Design
Share
"The global leader of CMS."
What do you like best about WordPress.com?

Wordpress first and foremost is a content management system type application to create and manage websites, besides this it is open source which is very transparent and reliable since behind the curtains there are thousands of developers constantly working to improve the software and attend the needs the community using the program needs. One of the main things that the application has which is very pleasant is that it allows you to create web content without the need to program everything by hand, coding long HTML codes, which is certainly inefficient and ultimately tedious. That is why Wordpress allows the user to design and create content through a visual interface without having to program in a similar way to working with a text editor, thus providing with a simple and fast way that almost anyone without knowledge of programming can handle.

What do you dislike about WordPress.com?

Since the application is used by millions of people the use of free features offered, it is repetitive if what you want is to stand out in front of the viewers that see your website. This forces you to buy features that are not so cheap and with the constant updates that come out it can be quite expensive to keep the page up to date, thus presenting difficulties for users who do not have programming knowledge and have the need to use a large number of plugins in contrast to those who do have the tech knowledge to make adjustments and customization by themselves.

What problems is WordPress.com solving and how is that benefiting you?

Because I work as a content creator and as a blogger, Wordpress has greatly facilitated the programming part since i am not skilled enough, it gives me the ease of choosing what i want to use on my page, extra features that i would want to add to stand out over the other blogs and generating more visitors, which is so important for a blogger. All this is so practical if you need to create a web page to let's say a project that you want to develop and not having the time to spend in a course of months in order to obtain the minimum ability to program a website by yourself.

Enterprise (> 1000 emp.)
Oct 01, 2019
 Source
Overall Rating:
5.0
Gerald M. avatar
Gerald M.
Marketing Staff
Share
"WordPress is the platform used to create web spaces and personal blogs"
What do you like best about WordPress.com?

WordPress is a tool with great labor and professional benefits for any user. This software provides the opportunity to design or develop web spouses at your preference and at your level of professionalism, where you can configure the space with information that most suits you with the objective of informing, publicizing public information, campaigns, among others. Similarly, you can create a personal blog where you expose your own profile as a professional in any field, where you can meet as a worker in relation to your profession. WordPress is an incredible platform that brings many benefits, as well as being fast, innovative, simple and comfortable. It has a suitable interface for any user with or without any experience.

What do you dislike about WordPress.com?

WordPress is a very complete and good platform for anyone, but it has a small inconvenience according to its mode of use. The interface is good, because it is understandable and easy, but to the error some error, some detail or inconvenience, it is not very easy to notice which sea, since it has innumerable characteristics, and to decipher what it is is a highly cumbersome process. Likewise, you need a good internet connection for the application to work correctly, when designing web pages or creating a personal blog

What problems is WordPress.com solving and how is that benefiting you?

WordPress has given me many benefits as a professional in the work area. It has made things easier for me at the time of publicizing my services, my work, and products. He could design web spaces in the company where I can compare, inform and publish any information related to work, in the same way, I have my own personal blog where I give myself a knowledge as a professional, exposing each of my skills and services provided. WordPress is a very complete and secure platform for any user, mainly for the development and productivity of a company in its best way

Small Business (50 or fewer emp.)
Sep 29, 2019
 Source
Overall Rating:
5.0
Daniel Alejandro G. avatar
Daniel Alejandro G.
Desarrollador Web
Share
"WordPress is the best way to get into web development"
What do you like best about WordPress.com?

WordPress community is extremely huge, you will always find support from it

What do you dislike about WordPress.com?

The fact that is not really scalable, once you need to make your business grow, you gotta look out for other solutions

What problems is WordPress.com solving and how is that benefiting you?

Product release, inventory management with woocommerce, content management, MVP, business idea validation

Mid Market (51-1000 emp.)
Sep 26, 2019
 Source
Overall Rating:
5.0
MB
Midhat B.
Marketing Manager
Share
"Easy to manage websites"
What do you like best about WordPress.com?

Its as simple as drag and drop, no need to learn the code just use it like you are creating a document ot working on paint

What do you dislike about WordPress.com?

Sinceits an open platform there are alot of threats of security breach and confidentiality is too vulnerable.

What problems is WordPress.com solving and how is that benefiting you?

I can create on own website and dont need to pay someone to manage it

Small Business (50 or fewer emp.)
Sep 26, 2019
 Source
Overall Rating:
5.0
Saneeta S. avatar
Saneeta S.
Web Designer
Share
"WordPress "
What do you like best about WordPress.com?

It is very easy in creating and managing website, in WordPress.com since it can start in minutes and make changes to website very easily.In this we can create our own domain name and it contain outstanding design.

What do you dislike about WordPress.com?

Live chat plugin options need to updated

What problems is WordPress.com solving and how is that benefiting you?

Especially outstanding, performance of design like WordPress.com contain hundreds of beautiful themes.It is time-consuming and easy to use and you can give your own domain name. Register like unique .com, .net, .org or .me domain and can start using it in seconds. We can make sure that site looks good on any devices. In this thousands of plugins are available like live chat, Woo commerce, Job board, carosuel slider, image zoomer etc

Enterprise (> 1000 emp.)
Sep 25, 2019
 Source
Overall Rating:
5.0
SP
Sanganagouda P.
Assistant Professor
Share
"Create Your own Website with ease"
What do you like best about WordPress.com?

The best way to share knowledge is through website and WordPress is the best option to start with. It gives new users a great platform to build a website for free or with nominal charges to get own URL. There are so many themes one can start with for particular type of website. One may get plugins to make website look more stylish. And also one can earn money with it.

What do you dislike about WordPress.com?

For new users, creating the website might be difficult, but video tutorials are available. For free version, there is storage limit.

What problems is WordPress.com solving and how is that benefiting you?

Using it as an ICT for students to upload notes and teaching. Visit patilsangu.wordpress.com

Enterprise (> 1000 emp.)
Sep 25, 2019
 Source
Overall Rating:
5.0
Brenda A. avatar
Brenda A.
Analista De Marketing
Share
"Se você planeja criar um site, pense no WordPress."
What do you like best about WordPress.com?

Ao usar o WordPress no começo, era um pouco complicado, mas com o tempo aprendi a usá-lo, e era realmente muito simples, porque possui todos os recursos para configurar um blog ou site, eu realmente gosto, sua interface é flexível e agradável, e Se falarmos sobre seus modelos, eles são realmente bonitos e profissionais ao mesmo tempo, e facilitam o trabalho, o modo editor é prático e fácil de usar, você também pode instalar alguns complementos, adicionar widgets, formulários, menus e muitas outras coisas. , e com uma facilidade incrível, é por isso que dou 10 pontos a essa ótima plataforma.

What do you dislike about WordPress.com?

Eu gosto de tudo, mas se eu tiver dificuldades, especialmente quando uso o Cpanel, a hospedagem na web tem funções muito complexas, mas tudo é resolvido conversando com o suporte e pronto, o resto eu amo essa plataforma.

What problems is WordPress.com solving and how is that benefiting you?

O WordPress foi uma experiência incrível, agora eu gerencio meus sites criados com esta plataforma, e eles parecem tão profissionais que, se eu o vejo, acho que não, isso me ajudou muito e, em alguns casos, recebo comentários de críticas construtivas sobre o meu site, é por isso que estou melhorando isso todos os dias.

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