Vendasta is a marketing software company that offers a fully comprehensive operating platform for local experts who serve small and medium sized businesses across North America.
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Segment |
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Deployment | Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone |
Support | 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
Training | Documentation |
Languages | English |
The system itself seemed to work well and promised so much with regards to service offerings.
Went to pay and despite having a UK bank account there system wouldn't process the payments. As Tide supply a Mastercard, they wouldn't take it. Even though other major service providers will, they wouldn't. Even offered to transfer payments, set up a standing order, or set up a DD mana=date. However, they couldn't take this. So much hassle in the end and a waste of time.
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Avg tool for localised SEO & Promotional service for your business
Their Support sucks Dashboard is not user friendly They dont let the customer to cancel the service if customers dont like, they do not even entertain the customer on call or email to cancel.. it is a nightmare if you are thinking for cancelation
Digital marketing service- SEO, local listing, reputation management.
The idea is pretty much the only thing I like about Vendasta now. They used to have great SEO and local products and now it's just overpriced outsourced garbage.
-Huge paywall for anything worth anything (like websites and automation) -Terrible customer service that lies to you -Salespeople who will blow up your phone every month for a year if you sign up on anything and then ghost you as soon as you put your credit card in -Removed all of the SEO offerings they had before, probably only offering them to the people paying 1k / mo. -The software is clunky and terrible. I'm a very tech savvy marketer, and I had trouble even buying a single product or adding it to my shop.
Sales scalability for marketing agencies, customer service, reputation management. I realized the benefit of shopping around. Plenty of great other companies to use (like thehoth.com).