Salesforce Sales Cloud Reviews & Product Details

Easy to setup pages with lightning app builder. Best thing is we can utilise custom components, reports and flow in the page. This makes app builder very powerful and exciting.

Some of the features are still in salesforce classic this leads to switching context.

We provided solution for lead generation and email sending. Lightning app builder helped us to provide a one page view of leads and activities.

One of the standout features of Salesforce Sales Cloud is its comprehensive suite of tools for managing the entire sales process. From lead generation to closing deals, its customizable dashboards, robust analytics, and integration capabilities make it a powerful platform for boosting sales productivity and efficiency. Additionally, its scalability allows businesses of all sizes to tailor their sales processes according to their specific needs and grow seamlessly as their requirements evolve.

One aspect some users might find challenging about Salesforce Sales Cloud is its steep learning curve, particularly for new users or small businesses with limited resources for extensive training. Additionally, the platform's pricing structure can be a concern for smaller companies, especially if they don't utilize all of its features to justify the cost.

Salesforce Sales Cloud solves various challenges by streamlining the sales process, improving communication and collaboration among teams, enhancing lead management, and providing valuable insights through analytics. Its benefits include increased efficiency, better tracking of sales activities, improved customer relationships, and ultimately, higher sales conversion rates.

It helps me keep all my prospects and customers organized, and I can manage my tasks on a daily basis to keep me in line.

Sometimes it will integrate too many applications, and get a little overwhelming.

I can keep up-to-date with all my prospects and know what I need to do next.

Easy to use for end users, and even easier to build processes and automations for admins

To maximise value it's best if other business functions also operate on Salesforce

Managing customer, partner and stakeholders objectives to allow us to have better conversations and progress

everything we need is integrated in the platform and can also be customised for specific requirements

nothing really, the challenge we have is that we have miltiple instances of salesforce in different regions so it's a little difficult to form a global view but we already have a global project looking at it

forecasting

Fantastic product to use and I can endorse salesforce cloud to anyone

Improve the API's performance which is struggling by

Helping us to manage our commerce

Managing customer data, sales data, cases are easy.

There is Nothing to dislike about Sales cloud.

Managing data, reports, users

Our customer onboarding journey and the value realisation with the automations for opportunity and leads

Some automations take longer to build. And cost is a constraint

Leads tracking and customer onboarding journey

Adaptability of platform to suit all needs

Some reporting limittions, cross object limitations

Tracking customer data and info , able to focus on benificial leads

Extremely intuitive and user friendly. Support is also excellent

I don't have anything that I dislike about the product

Easily lets us organise and action leads as well as co-ordinate the planning of our sales team

How easily we can configure and adapt to our company's needs and ways of working from capturing leads to actual sales opportunities. Smooth, imole and highly visible.

Not having automated backup and not having option of deploying and using it on our own cloud or datacenter.

Mostly visibility and speed. Data is well structured and captured in a way that works fine for our business.

How everything is integrated in one place including account opportunities quotes orders.

I loved it how it works however a feature which allows creating quote in one click would have been better.

It is solveing smooth sales process for me team. Starting from lead generation to order placement

Understand my sales. Haines effectiveness and pipeline

The breadth is so huge for ad ons it is difficult to know where to go to improve our operation

Pipeline transparency and lost deal Managment

Insights and setup have been great to work with

Native reports and dashboard limitations

Sales pipeline and opportunity

Love how Salesforce simplify complex things and the trailblazer modules are light and funny making it fun to learn.

Not dislike, more of get a overwhelmed with such a big system. But I'm a newbie admin so I'm sure it'll be better in time. But I love Salesforce!

Improving knowledge and insight sharing so users don't work in silos

like its all intergration at one place for object like account, opportunity, code, order.

Need performance improvement. Having one point click for code creation could be better for easy use.

It's solving smooth sales process for my team, starting from Lead generation to order placement.

I have worked on more than 10 project using Sales cloud. It has very user friendly UI and very onpoint usage to boom up the sales. The requirements are quite achievable .They have designed the product by keeping the industry in mind and on top of it if configurable product and if all need we can customize as per our business need need using point and click tools like workflows, flows etc or else we can customize using code as welll. Like trigger etc

I dont think there are much issues but mah be you guys can improve deverloper console as i have faced sometimes test class running explicitly fails in developer consoler.

It solves multilingual emails, approvals from differnet level of management customized website to book the vaccine

I use Sales Cloud for my daily operations to keep organised and manage my pipeline. I couldn't imagine not having a tool like this. What I love about Salesforce especially is the reporting capability and the dashboards I can creat to manage my team.

It has a learning curve like any platform. You need to put some time in to make the most of it.

Visibility of my teams opportunities in real time. Ability to drill down easily and reference activity to understand what is happening.

Salesforce Sales Cloud is the most streamlined product ever made.

To be honest, there is nothing for me to dislike.

It has made our lives easier by helping us manage and achieve our sales targets using the Automation.

Understanding customers further, who are my biggest, smallest, etc

The cost!! 🤣 obviously cost is out weighed by the increase in sales and also productivity gains.

Understanding my customers further, where should I spend my time.