Salesforce Sales Cloud Reviews & Product Details

Very user friendly, configuration over coding, great flexibility, online community support is incredible.

Occasional bugs that are inexplainable. Lots of known issues took a considerably long time to resolve.

Our customers are using Sales Cloud to keep track of sales activity and improve forecast accuracy.

Fantastic product to use and I can endorse salesforce cloud to anyone

Improve the API's performance which is struggling by

Helping us to manage our commerce

Love how Salesforce simplify complex things and the trailblazer modules are light and funny making it fun to learn.

Not dislike, more of get a overwhelmed with such a big system. But I'm a newbie admin so I'm sure it'll be better in time. But I love Salesforce!

Improving knowledge and insight sharing so users don't work in silos

AI supported email, pipeline view and lots of other cool features. The upcoming einstien 1 looks great too

Nothing to dislike. It is the best CRM app

The pipeline view and contact management

Salesforce Sales Cloud is the most streamlined product ever made.

To be honest, there is nothing for me to dislike.

It has made our lives easier by helping us manage and achieve our sales targets using the Automation.

I have worked on more than 10 project using Sales cloud. It has very user friendly UI and very onpoint usage to boom up the sales. The requirements are quite achievable .They have designed the product by keeping the industry in mind and on top of it if configurable product and if all need we can customize as per our business need need using point and click tools like workflows, flows etc or else we can customize using code as welll. Like trigger etc

I dont think there are much issues but mah be you guys can improve deverloper console as i have faced sometimes test class running explicitly fails in developer consoler.

It solves multilingual emails, approvals from differnet level of management customized website to book the vaccine

I use Sales Cloud for my daily operations to keep organised and manage my pipeline. I couldn't imagine not having a tool like this. What I love about Salesforce especially is the reporting capability and the dashboards I can creat to manage my team.

It has a learning curve like any platform. You need to put some time in to make the most of it.

Visibility of my teams opportunities in real time. Ability to drill down easily and reference activity to understand what is happening.

everything we need is integrated in the platform and can also be customised for specific requirements

nothing really, the challenge we have is that we have miltiple instances of salesforce in different regions so it's a little difficult to form a global view but we already have a global project looking at it

forecasting

Insights and setup have been great to work with

Native reports and dashboard limitations

Sales pipeline and opportunity

like its all intergration at one place for object like account, opportunity, code, order.

Need performance improvement. Having one point click for code creation could be better for easy use.

It's solving smooth sales process for my team, starting from Lead generation to order placement.

One place to store customer data, forecasting, generate leads.

Just sales cloud doesn't provide all the functionality might have to add CPQ on to of it

Easy to get 360 few of the customer, which helps us to serve them better.

The platform is simple to use and tailor to business processes

How easy it is non informed customer users can build solutions that make the business believe that Salesforce is no good for the business

Providing a view of our customers within one system

Understand my sales. Haines effectiveness and pipeline

The breadth is so huge for ad ons it is difficult to know where to go to improve our operation

Pipeline transparency and lost deal Managment

Our customer onboarding journey and the value realisation with the automations for opportunity and leads

Some automations take longer to build. And cost is a constraint

Leads tracking and customer onboarding journey

The visibility and ease of access to all of our internal data

For me personally, most of my issues arise from the high level of customisation that our company uses within Salesforce - not really anything specific I dislike myself within standard.

Solving issues of data sharing between our Sales, Customer Care, Marketing and Supply Chain teams. It's of a great benefit that we have the ability to share all of our information so that each department has visibility.

SaaS based offering stands out. Awesome experience

Nothing. Seriously, there is nothing to say.

AI brings in a lot of ideas and answers that needed for us to solve whenever we are in a difficult situation.

It's great to integrate customer data and sales data in the one place.

It can be hard to implement without using a Salesforce partner to help.

Faster for our sales people to engage with customers

Managing customer data, sales data, cases are easy.

There is Nothing to dislike about Sales cloud.

Managing data, reports, users

How easily we can configure and adapt to our company's needs and ways of working from capturing leads to actual sales opportunities. Smooth, imole and highly visible.

Not having automated backup and not having option of deploying and using it on our own cloud or datacenter.

Mostly visibility and speed. Data is well structured and captured in a way that works fine for our business.

Lead management , sales funnel and reporting

Nothing as such , very feature is amazing

Reporting could be better