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Moosend
Effortless Email Marketing
4.6
(672)
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Moosend Reviews & Product Details

Moosend Overview
What is Moosend?

Moosend’s incredibly efficient customer support is the primary reason why people love this platform. Their excellent customer support range provides excellent live chat to access a comprehensive knowledge base, as well as video tutorials. Advanced features are available even under the free plan and the platform provides comprehensive reporting that provides geolocation insight as well as heatmap data. Notably, Moosend has a free forever plan that lets users send unlimited campaigns if they have less than 1000 subscribers. Higher tiers offer more robust tools and features as well.

Company Moosend Ltd
Year founded 2011
Company size 51-200 employees
Headquarters London, United Kingdom
Social Media
Moosend Categories on Findstack
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What Moosend is best for?
How does Moosend compare to Mailmodo?
What are the pros and cons of Moosend?
Moosend Product Details
Capabilities
AI
API
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
Moosend Pros and Cons
Pros
  • Advanced features available even under the free plan
  • Prompt customer support accessible on live chat
  • Comprehensive reporting includes geolocation insight and heatmap data
Cons
  • Email editor and signup for builder can be hard to use
  • Design template selection is quite basic
Moosend Features
A/B Testing
API Access
Analytics/Reporting
Automated Responses
Bounce Management
Campaign Scheduling
Contact List Import/Export
Custom Fields
Customizable Templates
Deliverability Tools
Drag-and-Drop Editor
Drip Campaigns
Dynamic Content
Email Campaign Management
Email Tracking
Event-Triggered Email
Geolocation Tracking
Integration with CRM
Landing Pages/Web Forms
Mobile Optimized Emails
Multi-channel Marketing
Personalization
Real-Time Analytics
Segmentation
Social Media Integration
Spam Testing
Subscriber Management
Survey/Poll Management
Template Management
Unsubscribe Management
Moosend Media
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Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: July 02, 2024
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672 Moosend Reviews
4.6 out of 5
Mid Market (51-1000 emp.)
Dec 08, 2023
 Source
Overall Rating:
5.0
JM
Jageshwar M.
Founder
Share
"A Must Have for Easy Email Marketing😍"
What do you like best about Moosend?

Moosend is its user-friendly interface. The platform makes it remarkably easy to navigate and create effective email campaigns. The simplicity of the design doesn't compromise on powerful features, allowing me to efficiently manage my email marketing tasks without a steep learning curve. It's a practical and effective solution for my agency's needs.

What do you dislike about Moosend?

While Moosend generally meets my email marketing needs, one aspect that could be improved is the template customization options. I find that having more flexibility in design customization would enhance the platform's overall user experience.

What problems is Moosend solving and how is that benefiting you?

Moosend has effectively addressed several challenges in my email marketing efforts. Firstly, it streamlines the campaign creation process with its intuitive interface, saving me valuable time and ensuring a more efficient workflow. The platform's robust analytics provide valuable insights, enabling me to optimize campaigns for better engagement and results. Moosend's automation features have significantly improved the precision of targeted communication, enhancing overall campaign effectiveness. In essence, Moosend's solutions have not only simplified my email marketing tasks but also contributed to improved performance and client satisfaction.

Mid Market (51-1000 emp.)
Dec 05, 2023
 Source
Overall Rating:
5.0
PB
Pradeepa B.
Founder
Share
"Best tool for your automation campaign"
What do you like best about Moosend?

This is the best automation tool ever I used. It's easy to use and implement the setting up the campaigns. Customer support is really helped lot to setting up the new process.. Integration part is the main thing to consider here..

What do you dislike about Moosend?

Nothing to specify anything.. I use all the feature.

What problems is Moosend solving and how is that benefiting you?

Moosens help to improve the business goals.. It's increase the conversion of the campaigns

Small Business (50 or fewer emp.)
Dec 04, 2023
 Source
Overall Rating:
5.0
AD
Andrew D.
Director
Share
"Easy interface and accessible help from friendly staff"
What do you like best about Moosend?

Moosend is intuitive, easy to manage lists and is in a comfortable environment. Customer support is efficient and friendly. Moo!

What do you dislike about Moosend?

Would be great if there were quicker ways to create mail, but that is not a gamechanger.

What problems is Moosend solving and how is that benefiting you?

Easy way to contact my clients

Small Business (50 or fewer emp.)
Dec 02, 2023
 Source
Overall Rating:
5.0
Rachael W. avatar
Rachael W.
Founder/ Ceo/ Owner/ Coach
Share
"Best email marketing tool that is easy to use"
What do you like best about Moosend?

I find using Moosend really simple with an intuitive interface. I can set up automation emails for my different lead magnets and have them sent automatically based on a schedule of my choosing. It also provides me with relevant information to base whether the email has been opened and any actions takes (links clicked). I can send emails regaulr (1-2 times a week) to my list. I can segments my list based on different lead magents and what my clients are wanting and send them seperate emails. It is great that I can save elements that I use often as templates.

What do you dislike about Moosend?

I don't seem to be able to find out if it is possible to set a default for the font and text size to my emails. I need to change it for every email that I write which is a bit of a time waste. It took a while to work out how to use the email creation softward and all the relevant layouts, items and settings.

What problems is Moosend solving and how is that benefiting you?

Moosend helps with email marketing and being able to send my potential customers and clients regular emails. It also helps with automating campagin emails for products and lead magnets.

Enterprise (> 1000 emp.)
Dec 02, 2023
 Source
Overall Rating:
5.0
VA
Vijay A.
Founder
Share
"Moosend Review"
What do you like best about Moosend?

Ease of usage, Versatility and attractive user interface

What do you dislike about Moosend?

Nothing significant to dislike about moodend

What problems is Moosend solving and how is that benefiting you?

Building a landing page took so much time and moosend helped me resolve it

Small Business (50 or fewer emp.)
Dec 02, 2023
 Source
Overall Rating:
5.0
AH
Adesh H.
Assistant Manager Of Email Marketing
Share
"We found good tool to handle our email messages automatically"
What do you like best about Moosend?

With the help of moosend we have automate our emails that helps us for time and man power as well

What do you dislike about Moosend?

Moosend doesn't have a free option right now, which might be tough for user who wants to check how moosend works. It'd be great if Moosend had a free plan

What problems is Moosend solving and how is that benefiting you?

Moosend is a really good and not too expensive email marketing tool that I really suggest. It has lots of ready-to-use email designs also the automation which is more important right now

Enterprise (> 1000 emp.)
Dec 01, 2023
 Source
Overall Rating:
5.0
AS
Ajay S.
Founder
Share
"Moosend Review"
What do you like best about Moosend?

Ease of implementation, easy usage and fantastic user experience

What do you dislike about Moosend?

Nothing significant to talk about moosend's dislikes

What problems is Moosend solving and how is that benefiting you?

Email customisation and personalised approach.

Small Business (50 or fewer emp.)
Dec 01, 2023
 Source
Overall Rating:
5.0
SK
Sathish K.
Founder
Share
"Moosend The Best Email Marketing Tool"
What do you like best about Moosend?

Moosend the best email marketing and automation platform that I have come across. This tool helps a lot for us to send bulk mailers. Their inboxing % is very high.

What do you dislike about Moosend?

For me everything works fine. Whatever we wanted to implement, we get a timely support from the team and the turn time is very less.

What problems is Moosend solving and how is that benefiting you?

They are very good at solving problems in no time. We are have wonderful experience with them.

Small Business (50 or fewer emp.)
Dec 01, 2023
 Source
Overall Rating:
5.0
IF
Iniya F.
Founder
Share
"Good solution for email campaigns"
What do you like best about Moosend?

Complete automation and email campaigns.

What do you dislike about Moosend?

Reporting and connectivity to the api tools

What problems is Moosend solving and how is that benefiting you?

Landing page creation and automation

Small Business (50 or fewer emp.)
Nov 30, 2023
 Source
Overall Rating:
5.0
Kirthan M. avatar
Kirthan M.
Senior Manager
Share
"Great Product"
What do you like best about Moosend?

Easy to use system, the customer support

What do you dislike about Moosend?

Data accuracy, which need more improvement compare with other software

What problems is Moosend solving and how is that benefiting you?

Reaching to prospective partner and our customers

Enterprise (> 1000 emp.)
Nov 30, 2023
 Source
Overall Rating:
5.0
HR
Haritha R.
Founder
Share
"Moosend review"
What do you like best about Moosend?

Very simple and user-friendly. Ease of implementation and great features

What do you dislike about Moosend?

Nothing to dislike. it is simple and straightforward

What problems is Moosend solving and how is that benefiting you?

I had to use multiple templates and tools to make email marketing work for me but Moosend has solved it all for me.

Small Business (50 or fewer emp.)
Nov 30, 2023
 Source
Overall Rating:
5.0
PP
Parthipan P.
Founder
Share
"Best solution for email automation"
What do you like best about Moosend?

Complete automation solution for email campaigns

What do you dislike about Moosend?

Cost and ui/ux. Need more support on the material

What problems is Moosend solving and how is that benefiting you?

Email marketing and Email templates selection

Mid Market (51-1000 emp.)
Nov 30, 2023
 Source
Overall Rating:
5.0
SS
Sankar S.
Founder
Share
"Excellent Alternative to Mailchimp"
What do you like best about Moosend?

My organisation has been using moosend over 4 months now and I would say it's best when it comes to price, support and reporting such as heatmap, email alerts, and ofcourse their templates! We are with their 2000 subscribers plan and soon we will be upgrading to 5000 subscribers plan. Keep up the good work team!

What do you dislike about Moosend?

Nothing as such to be honest. Just keep the good stuff..

What problems is Moosend solving and how is that benefiting you?

For me, it's design and automation of emails

Small Business (50 or fewer emp.)
Nov 30, 2023
 Source
Overall Rating:
5.0
RS
Rakesh S.
Founder
Share
"Astonishing one"
What do you like best about Moosend?

I have gained visibility to my business through Moosend. thanks to them.

What do you dislike about Moosend?

There is nothing to dislike about them, they are awesome.

What problems is Moosend solving and how is that benefiting you?

I'm unable to find the potential visibility to business, but Moosend helps me to gain the right traction.

Small Business (50 or fewer emp.)
Nov 29, 2023
 Source
Overall Rating:
5.0
karthikeyan a. avatar
Karthikeyan A.
Chief Manager
Share
"Better solution for email marketing automation"
What do you like best about Moosend?

Email campaign for automation platform .

What do you dislike about Moosend?

Nothing so far, based on the usage we may comeup with conclusion

What problems is Moosend solving and how is that benefiting you?

Personalised automation

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