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Jotform Logo
Jotform
Effortless Online Form Creation
4.7
(2,910)
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Jotform Reviews & Product Details

Jotform Overview
What is Jotform?

Jotform is one of the most trusted form builders available today that makes it easy for users to create and publish forms such as payment forms, lead generation forms, registration forms, contact forms, application forms, and more from any device. The solution offers more than 10,000 templates and supports hundreds of integrations to 3rd party apps. It also offers advanced design features yet still ensures usability. Conveniently, Jotform also supports plugins for PayPal, Google Drive, Dropbox, MailChimp, Box, OneBip, SalesForce, and Zoho CRM.

Company Jotform Inc.
Year founded 2006
Company size 201-500 employees
Headquarters San Francisco, California, United States
Social Media
Jotform Categories on Findstack
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What Jotform is best for?
How does Jotform compare to Glide?
What are the pros and cons of Jotform?
Jotform Product Details
Capabilities
API
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
Jotform Features
API Integration
Analytics and Reporting
App Deployment
Automated Workflows
Conditional Logic
Custom Domain Support
Custom Scripting
Customizable Design
Data Integration
Database Management
Drag and Drop Interface
Email Notifications
Form Builder
Mobile App Development
Multi-Device Preview
Payment Gateway Integration
Pre-built Templates
Push Notifications
Real-time Collaboration
Responsive Design
Role-Based Access Control
SEO Tools
Template Sharing
Third-party Integrations
User Authentication
User Management
Version Control
Visual Workflow Builder
Web App Development
eCommerce Integration
Jotform Media
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Jotform Screenshots
Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: December 03, 2024
Jotform Logo
2,910 Jotform Reviews
4.7 out of 5
Small Business (50 or fewer emp.)
Jul 05, 2023
 Source
Overall Rating:
5.0
GH
Giulia H.
Founder
Share
"Jotform is very flexible for us~"
What do you like best about Jotform?

I love the templates, as someone who isnt super tech savvy, having a starting point is great!

What do you dislike about Jotform?

Nothing really, so far we have not had issues. Would maybe like more users to be able to create and use the forms without giving out one login. thats all!

What problems is Jotform solving and how is that benefiting you?

signups for our nonprofit, selling tickets, utilizing for clinic signups.

Small Business (50 or fewer emp.)
Jul 05, 2023
 Source
Overall Rating:
5.0
JS
Javonne S.
Founder
Share
"The Wonderful Experience of Jotform"
What do you like best about Jotform?

There are so many helpful tools on Jotform that will help any one expand their ideas and it has so many options and tools that might not have been thouht about to add to a project. Once a person gets familiar with the features, its very easy to use.

What do you dislike about Jotform?

At the current time, there isn't anything I do not like. I would encourage to have a step by step guideline to print out so newbies can print or have another screen up to follow the instructions.

What problems is Jotform solving and how is that benefiting you?

One problem that we were facing was keeping track with our customers on our meal plan. It was also difficult for the customer to submit their oder to us in a timely matter.

Small Business (50 or fewer emp.)
Jul 05, 2023
 Source
Overall Rating:
5.0
Dana B. avatar
Dana B.
Senior Project Manager
Share
"Excellent App!"
What do you like best about Jotform?

Jot Form is an excellent tool for my small business! Easy to use, design and share. Easy to add payment options and choices! Defintely give this a try if you are looking for a quick way to share your business!

What do you dislike about Jotform?

Nothing to dislike about Jotform. Everything works as expected. Customer service is excellent as well!

What problems is Jotform solving and how is that benefiting you?

I didn't have a way to offer samples and products to my customers. Jotform makes it easy to do just that!

Small Business (50 or fewer emp.)
Jul 05, 2023
 Source
Overall Rating:
5.0
IC
Ingrid Eva C.
Founder
Share
"Excelente aplicativo para pesquisas."
What do you like best about Jotform?

O que mais me chamou a atenção fora versatilidade de criar pesquisas e a forma de verificar as respostas de cada entrevistado. Assim, consigo avaliar cada resposta de acordo com o tema abordado para aquela pesquisa.

What do you dislike about Jotform?

Poderia ser traduzido para outras línguas, além das que já existem, e estender para LIBRAS, que aqui no Brasil é Linguagem Brasileira de Sinais, para ser uma plataforma mais inclusiva.

What problems is Jotform solving and how is that benefiting you?

Com a ferramenta Jotform consegui fazer uma pesquisa de teste para dar início ao trabalho da faculdade como um projeto científico da faculdade. Onde fiz um levantamento sobre o assunto Gênero em sala de aula.

Small Business (50 or fewer emp.)
Jul 05, 2023
 Source
Overall Rating:
5.0
DL
David L.
Founder
Share
"Jotform Does The Job"
What do you like best about Jotform?

My favorite feature for jotform is the cards. It allows me to send out surveys and keep an extremely professional look. I worried that it might not be as good as typeform, but I've been proved wrong pretty quickly.

What do you dislike about Jotform?

I think the interface for jotform can be a bit confusing and/or intimidating at first. Understanding where some things are can be difficult but after a little bit of time, it starts to feel seamless.

What problems is Jotform solving and how is that benefiting you?

I wanted a platform that would allow me to create professional looking surveys and online forms that I could share both internally and externally. Jotform accomplished that.

Small Business (50 or fewer emp.)
Jul 05, 2023
 Source
Overall Rating:
5.0
MG
Maria G.
Founder
Share
"Super Easy to Use!"
What do you like best about Jotform?

I really like Jotform. It is a very easy-to-use system that is very customizable. We have had several events and have used Jotform for marketing purposes.

What do you dislike about Jotform?

I honestly haven't found something I don't like. It's been great for our company needs!

What problems is Jotform solving and how is that benefiting you?

It's a quick easy way to obtain people's information and it stores it in an easy way for us to review at a later date.

Mid Market (51-1000 emp.)
Jul 05, 2023
 Source
Overall Rating:
5.0
KS
Kenzie S.
Founder
Share
"We have loved using Jotform to create amazing forms"
What do you like best about Jotform?

Jotform has been very helpful for us to create order forms, registration forms, etc. and have all of the data stored in one specific place. We can clone past forms, which helps save time on upcoming forms that will be very similar to ones we have done in the past. We love that you can export the information into an Excel spreadsheet.

What do you dislike about Jotform?

There is not much we dislike about using Jotform; overall, it has been very useful for everything we have tried. One situation we have found with some of our forms is that when an individual submits a form and then we need to go in and edit that form, sometimes the options that the original individual who submitted the form selected will "zero out". For example, we had an order form for ordering a Thanksgiving Meal, when someone asked that we edit it on our end to have two pies instead of 1, and we made that change, it automatically made all of their other orders (mashed potatoes, stuffing, etc.) 0 even though they had originally filled them in. This was just a minor setback but definitely has not deterred us from using Jotform overall.

What problems is Jotform solving and how is that benefiting you?

Before using Jotform, we were primarily using paper forms. We required people to fill it out by hand and bring it physically into our office to submit their order forms. Jotform has solved this problem because we can now send forms out digitally and have them filled out. We then don't have to take paper copies of forms and type all of the information into our own Excel Spreadsheet, we can export all of the information that we got digitally into a simple and easy-to-read Excel sheet.

Small Business (50 or fewer emp.)
Jun 30, 2023
 Source
Overall Rating:
5.0
DN
David N.
Founder
Share
"Best in class"
What do you like best about Jotform?

I've been using JotForm on and off for about 10 years via various organizations. It's crazy how it has evolved to what it is now. It's fantastic, easy to use, both on the form creator's end and the user's end.

What do you dislike about Jotform?

Some of the UI does get a bit cramped on heavier forms in Mobile view.

What problems is Jotform solving and how is that benefiting you?

Multiple types of question options. Many of the tools I was using before are increasingly going behind paywalls. Jotform still has all the options I'm looking for in its free tier.

Mid Market (51-1000 emp.)
Jun 28, 2023
 Source
Overall Rating:
5.0
CR
Charmi N R.
Founder
Share
"Time saver"
What do you like best about Jotform?

Hello, JotForm has made my life so much easier! I used it 97% of the time for my church choir. Easier to do from ordering uniforms to permission slips. Making my life easier and more organized.

What do you dislike about Jotform?

Prize is a little heavy but i try to keep up.

What problems is Jotform solving and how is that benefiting you?

One problem was keeping track on inventory, Jotform make it happen with just a click of a button.

Small Business (50 or fewer emp.)
Jun 27, 2023
 Source
Overall Rating:
5.0
Muhad B. avatar
Muhad B.
Technical Lead
Share
"We had an online election with Jot form for our Club"
What do you like best about Jotform?

Very easy to build forms and Attractive reports. Its Twillio-based OTP widget and Photo Taking widgets work fantastically. We can download the Excel and Tabular reports and more additional features there.

What do you dislike about Jotform?

The unique data entry feature needs to improve, and its unique field mapping option has not worked for me. Maybe that feature is restricted in the free plan.

What problems is Jotform solving and how is that benefiting you?

We Connect an Online Election for our Society. It is Like pooling but OTP and Selfy taking features, Which improve better authenticity of our voting system. And the Graphical Reporting tool helps us to improve Live result feed back

Small Business (50 or fewer emp.)
Jun 26, 2023
 Source
Overall Rating:
5.0
EG
Emily G.
Founder
Share
"First time user with an easy to use form builder."
What do you like best about Jotform?

I can customize the form to fit my non-profit's needs best, whether with a donation link or a sign sheet to volunteer. It's also straightforward to update or change once you publish the form.

What do you dislike about Jotform?

Like any app or website, there will always be a premium version that has features you can use for free. It doesn't prevent me from not wanting to use Jotform though.

What problems is Jotform solving and how is that benefiting you?

My non-profit is constantly looking for volunteers to sign up for different shifts at varying hours. We have also used the form to help create a Volunteer Nomination portal to nominate people in our community who volunteer their time.

Small Business (50 or fewer emp.)
Jun 24, 2023
 Source
Overall Rating:
5.0
JW
Joel W.
Founder
Share
"Best app for phones to collect custom form data!"
What do you like best about Jotform?

It has a lot more features than Google Form and it's FREE

What do you dislike about Jotform?

Once in a while, there were reCAPTCHA notifications, however they were easy to continue with and it's an optional security feature that can be disabled.

What problems is Jotform solving and how is that benefiting you?

It allows me to make a custom form for me to collect data quickly- far easier than any other app out there- even Google Form.

Small Business (50 or fewer emp.)
Jun 24, 2023
 Source
Overall Rating:
5.0
MO
Mofoyeke O.
Executive Director
Share
"The Easist Form to integrate"
What do you like best about Jotform?

The easy integration and autoresponse features are amazing. It is also amazing how form inputs are easily viewable at a glance. The HIPPA feature also is a bonus I cannot fail to mention

What do you dislike about Jotform?

Haven't seen anything I do not like so far.

What problems is Jotform solving and how is that benefiting you?

Being able to seamlessly monitor event registration and send automated reminders to registrants is one of the headaches jotform has taken off our Admin hands

Small Business (50 or fewer emp.)
Jun 23, 2023
 Source
Overall Rating:
5.0
U2
Utkarsh Prakash 2.
Founder
Share
"Amazing UI and Experience"
What do you like best about Jotform?

Jotform are probably the most beautiful and amazing forms available for free. I absolutely love how much user-friendly and graphically pleasing they are. It's getting better with everyupdate

What do you dislike about Jotform?

The limitation on number of responses is a little disappointing. Having around 300 responses per account would be great. I hated the rule but went on to buy premium for my other account.

What problems is Jotform solving and how is that benefiting you?

The forms are prettier and interactive and makes it pleasure for the user to use . It makes it a pleasant experience to use the forms , in general I got more reponses from the users

Mid Market (51-1000 emp.)
Jun 23, 2023
 Source
Overall Rating:
5.0
EA
Emily A.
Founder
Share
"The Epitome of Form-Building Excellence"
What do you like best about Jotform?

To begin, JotForm provides a clean and intuitive interface allowing beginners like me to create professional-looking forms easily. The drag-and-drop functionality makes adding and arranging form fields incredibly simple, saving both time and frustration. Nonetheless, JotForm offers various customization options, allowing me to tailor your forms to my requirements. From choosing my company color schemes and fonts to adding my logos and images, the level of customization is impressive, ensuring that my forms seamlessly integrate with your brand.

What do you dislike about Jotform?

While JotForm offers a generous free plan, the availability of conditional logic features is limited. Advanced conditional logic is only accessible through higher-tier paid plans. However, considering the overall value provided by JotForm, this limitation is understandable.

What problems is Jotform solving and how is that benefiting you?

JotForm provides a comprehensive solution by seamlessly transitioning organizations from paper-based forms to efficient online forms. For instance, at my company, JotForm facilitated our shift from traditional paper forms to digital ones, resulting in significant benefits. Firstly, the cumbersome tasks of printing, distributing, and manually collecting paper forms became obsolete, saving us valuable time and resources and reducing our environmental footprint by minimizing paper waste. Moreover, JotForm's online forms offer unparalleled accessibility, empowering individuals to access and submit information conveniently anywhere and anytime. This heightened accessibility dramatically enhances the user experience, increasing engagement and higher response rates. With JotForm, the limitations and inconveniences associated with physical forms are eliminated, providing a user-friendly and streamlined experience for both form creators and respondents.

Small Business (50 or fewer emp.)
Jun 23, 2023
 Source
Overall Rating:
5.0
SS
Shelly S.
Founder
Share
"I use Jotform at least twice a week"
What do you like best about Jotform?

From having a potluck for the family to complicated business surveys, I use Jotform for various things. My family logs in, checks off what they are bringing and then gets an email reminder for them! When I'm trying to set up a ZOOM meeting at a time that works for everyone, I send out the options and get a very easy-to-use tally to set the time. I use Jotform to register for the Computer Classes I teach at our local Community Center - with limited class size; the form controls how many can sign up. Did I mention that the participant always receives an email with a copy of their chosen choice? Our HOA now uses Jotform for ALL of their forms!

What do you dislike about Jotform?

I really don't have any suggestions on how to improve the product at all!

What problems is Jotform solving and how is that benefiting you?

ORGANIZATION! When I need feedback from a group of people, Jotform makes it super easy to ask the questions and have a very organized feedback summary.

Small Business (50 or fewer emp.)
Jun 23, 2023
 Source
Overall Rating:
5.0
Sharon C. avatar
Sharon C.
Founder
Share
"Very Easy"
What do you like best about Jotform?

Jotform is very helpful and so easy to navigate

What do you dislike about Jotform?

Jotform is a great tool and I have no complaints at this time

What problems is Jotform solving and how is that benefiting you?

Communicating with my clients such as scheduling and reminders

Small Business (50 or fewer emp.)
Jun 22, 2023
 Source
Overall Rating:
5.0
MG
Marissa G.
Marketing Manager
Share
"Really easy to use and love how easy it is to update when changes are made."
What do you like best about Jotform?

I like how easy it is to use and design. It's really helpful to use for feedback from our customers.

What do you dislike about Jotform?

There is nothing that I dislike about jotform.

What problems is Jotform solving and how is that benefiting you?

It's a great way for us to log feedback we get from our customers after their job is complete.

Mid Market (51-1000 emp.)
Jun 22, 2023
 Source
Overall Rating:
5.0
MM
M M.
Founder
Share
"Jotform is a must have!"
What do you like best about Jotform?

I have used Jotform to create a front end for our ticketing system. I was amazed by how many third party integrations there are on offer and how easy to use the user interface was for creating the form itself. In the future, I can see us using Jotform for a number of projects as it can be far more than a simple form.

What do you dislike about Jotform?

In an ideal world, the free membership would include a few more monthly responses. We approach or exceed the 100 submissions on occasion and I don't always realise until an end user tells me they have raised a ticket, but I cannot see it.

What problems is Jotform solving and how is that benefiting you?

I found the default ticket page for Zendesk to be too cluttered. Zendesk allows us to create a simple and user friendly front-end form that users can fill in to raise tickets. The fields in the form align perfectly with the Zendesk fields thanks to the in-built integration, which also saves myself and my team time on the back end after the ticket has been submitted.

Mid Market (51-1000 emp.)
Jun 22, 2023
 Source
Overall Rating:
5.0
TS
Toshiv S.
Founder
Share
"Smooth and seamless"
What do you like best about Jotform?

I implemented jotform for one of my clients and integrated with Salesforce. Form builder is easy to use, and data mapping was easy.

What do you dislike about Jotform?

There are some limitation on AODA complaince.

What problems is Jotform solving and how is that benefiting you?

Data can be recorded in Salesforce easily.