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Jotform Logo
Jotform
Effortless Online Form Creation
4.7
(2,910)
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Jotform Reviews & Product Details

Jotform Overview
What is Jotform?

Jotform is one of the most trusted form builders available today that makes it easy for users to create and publish forms such as payment forms, lead generation forms, registration forms, contact forms, application forms, and more from any device. The solution offers more than 10,000 templates and supports hundreds of integrations to 3rd party apps. It also offers advanced design features yet still ensures usability. Conveniently, Jotform also supports plugins for PayPal, Google Drive, Dropbox, MailChimp, Box, OneBip, SalesForce, and Zoho CRM.

Company Jotform Inc.
Year founded 2006
Company size 201-500 employees
Headquarters San Francisco, California, United States
Social Media
Jotform Categories on Findstack
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Sponsored
$29.00/month
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What Jotform is best for?
How does Jotform compare to Glide?
What are the pros and cons of Jotform?
Jotform Product Details
Capabilities
API
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
Jotform Features
API Integration
Analytics and Reporting
App Deployment
Automated Workflows
Conditional Logic
Custom Domain Support
Custom Scripting
Customizable Design
Data Integration
Database Management
Drag and Drop Interface
Email Notifications
Form Builder
Mobile App Development
Multi-Device Preview
Payment Gateway Integration
Pre-built Templates
Push Notifications
Real-time Collaboration
Responsive Design
Role-Based Access Control
SEO Tools
Template Sharing
Third-party Integrations
User Authentication
User Management
Version Control
Visual Workflow Builder
Web App Development
eCommerce Integration
Jotform Media
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Jotform 1
Jotform 2
Jotform 3
Jotform 4
Jotform Screenshots
Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: December 04, 2024
Jotform Logo
2,910 Jotform Reviews
4.7 out of 5
Small Business (50 or fewer emp.)
Oct 05, 2023
 Source
Overall Rating:
4.5
JM
Joseph M.
Founder
Share
"Incredibly versatile, but simple to use."
What do you like best about Jotform?

I like how easy it is to drag and drop different types of fields into the form as well as having almost every type of option already premade for you.

What do you dislike about Jotform?

The main thing I do not like is the price of using the form and how much storage is needed to use it.

What problems is Jotform solving and how is that benefiting you?

The main problems that Jotdorm is helping us with is using it for online voting. It is easy to track results rather than going the paper route. Also, our voters find it easier and more efficient.

Small Business (50 or fewer emp.)
Oct 05, 2023
 Source
Overall Rating:
4.5
Melinda F. avatar
Melinda F.
Managing Director
Share
"Great tool for getting information"
What do you like best about Jotform?

It has awesome features for creating forms. About as custom as you can get for the type of platform. Lots of add ins for useful services and integration with all the good software. Anyone can use it as there is great support info and most of it is easy to work out even for a beginner

What do you dislike about Jotform?

A little pricier than I'd like but good products aren't cheap

What problems is Jotform solving and how is that benefiting you?

It helps get orders for school fundraising. Saves printing out and distributing forms and is much faster and easier to collate the results

Mid Market (51-1000 emp.)
Sep 28, 2023
 Source
Overall Rating:
4.5
JS
Jake S.
Founder
Share
"Great Tool!"
What do you like best about Jotform?

Very intuative, easy to use in order to create simple forms.

What do you dislike about Jotform?

Limited capibilities, but most arent even necessary.

What problems is Jotform solving and how is that benefiting you?

Creating quick and easy surveys to get out to users in a very short amount of time.

Mid Market (51-1000 emp.)
Sep 28, 2023
 Source
Overall Rating:
4.5
Disraeli R. avatar
Disraeli R.
Vice President Of Global Marketing
Share
"Great tool that is very easy to use"
What do you like best about Jotform?

I like how intuituve it is. It is very easy to use and staright forward.

What do you dislike about Jotform?

So far, I have not encountered any roadblocks when using Jotform.

What problems is Jotform solving and how is that benefiting you?

It has streamlined the process for getting information from the field to our customer success team.

Small Business (50 or fewer emp.)
Sep 26, 2023
 Source
Overall Rating:
4.5
SH
Suzan H.
President
Share
"Straightforward application"
What do you like best about Jotform?

I'm not particularly 'techy', but was in need of a simple form for my customers to complete for order submission. After researching for solutions, I found Jotform fit the bill beautifully for what I needed.

What do you dislike about Jotform?

I've only used it a few times and have no complaints

What problems is Jotform solving and how is that benefiting you?

Customer Order submission

Mid Market (51-1000 emp.)
Sep 25, 2023
 Source
Overall Rating:
4.5
SV
Suman V.
Founder
Share
"Jotform usage in StoryWeaver"
What do you like best about Jotform?

We, at StoryWeaver, after reviewing several equivalent tools - Jotform was chosen and implemented on the platform. It was easy for us to learn and quickly implement. Look and feel of the forms, ease of integration is worth mentioning Jtform has all those components which we wanted in terms of multiple choice questions, audio helpinsertion, image answer selections so on and so forth Customer support is fairly quick and we do it responses on time

What do you dislike about Jotform?

Stability is still not 100% At some times, we faced issues like API functionality changed and our forms stopped working. However, support team helped concluding the issues post couple of to and fros messages. We also saw forms throwing an error all of a sudden and then it got corrected on its own!!

What problems is Jotform solving and how is that benefiting you?

In the digital programmes we have hosted on StorWeaver like FLP and STEM ( one example being https://storyweaver.org.in/en/foundational-literacy-programme?language=hi ) we needed a way to custom form worksheets and progress trackers for the leaning outcome assesment of the students. Jotforms got fit in appropriately there. Results get stored through the forms and we use them associated analysis purposes.

Small Business (50 or fewer emp.)
Sep 22, 2023
 Source
Overall Rating:
4.5
KD
Kevin D.
Founder
Share
"Best building form platform"
What do you like best about Jotform?

Jot form is a powerful platform for building forms. Like so Much all of the Elements You can put in Your forms. I like also the possibility to connect your farm with others, apps like Google Drive, I used a lot this function. I like the possibility to break it in directions through different fields. Jotform has a very good customer support that I tried with my own project and I like it so much.

What do you dislike about Jotform?

There is no aspect that I dislike of Jotform.

What problems is Jotform solving and how is that benefiting you?

It allowed us to collect data from electricity production plants and transmit it in real time to the company's technical office.

Mid Market (51-1000 emp.)
Sep 21, 2023
 Source
Overall Rating:
4.5
MW
Mark W.
Founder
Share
"Brilliant Tool super useful for many things"
What do you like best about Jotform?

The many options for different types of forms you can create for Multiple uses across many different types of work or even home life. The option then create any form in to an app for your phone is outstanding

What do you dislike about Jotform?

Jotform can be little glitchy when trying to load and send photos on a form. We find that only some of the photos we try to send through some do not show up or load correctly, Although this could be a mobile signal problem

What problems is Jotform solving and how is that benefiting you?

We use it mainly for customers to arrange collection of goods that are over ordered or ordered wrong. the sales team will fill out forms their end for us to then collect the goods required

Small Business (50 or fewer emp.)
Sep 20, 2023
 Source
Overall Rating:
4.5
MR
Marie Philippe R.
Founder
Share
"Simple and user friendly"
What do you like best about Jotform?

Easy to use and to set, nice design, easy to share, different views of the submissions

What do you dislike about Jotform?

The limits according to the pricing plan

What problems is Jotform solving and how is that benefiting you?

It helps me see easily feedback from participants to my webinars and programs.

Small Business (50 or fewer emp.)
Sep 20, 2023
 Source
Overall Rating:
4.5
OC
Olivia C.
Founder
Share
"Jotform has completely changed the way our school functions!"
What do you like best about Jotform?

We like how many options there are for all of our educational system needs. We are able to take form submissions from prospective parents and also send digital forms to current parents easily. Very efficient!

What do you dislike about Jotform?

There's not much I dislike to be honest. However I don't love that when creating an e-sign document from an uploaded file there isn't an option to delete/add single pages from the entire document.

What problems is Jotform solving and how is that benefiting you?

We struggled with having our parents fill out and send back forms. Digital forms allow them to easily fill out and send back quickly! We also appreciate that with our jotform for admissions we are able to gain lots of information about potential interested students and families quickly and all in one place. This helps us more efficiently decide if we think they might be the right fit for our school.

Small Business (50 or fewer emp.)
Sep 16, 2023
 Source
Overall Rating:
4.5
BJ
Bernice J.
Founder
Share
"Jotform works for me!!!"
What do you like best about Jotform?

I like the flexibility and ability to customize the forms.

What do you dislike about Jotform?

The downside I found original was the limited number of payments that could be accepted before having to upgrade.

What problems is Jotform solving and how is that benefiting you?

No current problems. I did have a problem duplicating a form but I received immediate help and the problem was solved.

Mid Market (51-1000 emp.)
Sep 15, 2023
 Source
Overall Rating:
4.5
SK
Sameer K.
Product Manager
Share
"Very easy to customize and understand eas of working"
What do you like best about Jotform?

user friendly interface- easy to use interface , Templates - predesign templates are available , Customization of every form , Integration that jotforms supports integration

What do you dislike about Jotform?

Limited Free Plan: Jotform does offer a free plan, but it comes with limitations on the number of form submissions, storage, and features. Users with high-volume needs might need to upgrade to a paid plan.

What problems is Jotform solving and how is that benefiting you?

I can collect the survey data in very interesting way , and i can use that data accordingly as i am from healthcare profession security is a major concern that security problrm is also solved by jotform

Small Business (50 or fewer emp.)
Sep 14, 2023
 Source
Overall Rating:
4.5
LW
Lisa W.
Business Consultant
Share
"Excellent Afforable Versatile Platform For Businesse"
What do you like best about Jotform?

Jotform has made my job easier. It has helped me to streamline processes and imporve efficiency.

What do you dislike about Jotform?

Jotform can make the task of reporting and filtering submissions easier. I spend way too much time on these tasks.

What problems is Jotform solving and how is that benefiting you?

Jotform helps measure and trach productivity.

Small Business (50 or fewer emp.)
Sep 14, 2023
 Source
Overall Rating:
4.5
AB
Andy B.
Founder
Share
"Simple and Easy to Use Forms"
What do you like best about Jotform?

I've been using Jotform for quite some time now and love how easy it is to create forms. I also like that the forms can be as simple or as complex as they need to be for your purpose for using them.

What do you dislike about Jotform?

I'd like there to be an easy way to accept payment for numerous form submissions.

What problems is Jotform solving and how is that benefiting you?

Its helping me to create assessments for people which can then be created to produce business documents. I'm much more productive doing things this way.

Small Business (50 or fewer emp.)
Sep 14, 2023
 Source
Overall Rating:
4.5
SH
Samuel H.
Strategic Account Executive
Share
"Easy to use but with robust feature's."
What do you like best about Jotform?

Ease of use Lot's of funcality Repoting is very easy to use and I like that I can download it to a CSV.

What do you dislike about Jotform?

Honestly, so far it has been really great. I don't have robust needs so I haven't discovered anyting it can not do.

What problems is Jotform solving and how is that benefiting you?

Client survey and client NPS score

Mid Market (51-1000 emp.)
Sep 11, 2023
 Source
Overall Rating:
4.5
SB
Sherri B.
Founder
Share
"Great options"
What do you like best about Jotform?

I like the variety of things you can accomplish with Jotform. I am able to create presentation, pull in survey information, charts, and make the entire experience personalized for my projects.

What do you dislike about Jotform?

I would like to see more AI options for creating material.

What problems is Jotform solving and how is that benefiting you?

Streamlining the process for evaluating survey information and creating engaging presentations.

Small Business (50 or fewer emp.)
Sep 08, 2023
 Source
Overall Rating:
4.5
PH
Patrick H.
Founder
Share
"Great For Forms & Reports"
What do you like best about Jotform?

For us, the ability to create forms (online/physical) is a tremenedous help. With the added ability of password protection on forms this allows us to have options for our residents that we did not have in the past. Being able to pull reports from these forms is a great way to genrate data quickly.

What do you dislike about Jotform?

The only compalint that I would have is that there is not a paid level that suits us. Other than that, jotform is exceptionally easy to use and works extremely well for our needs.

What problems is Jotform solving and how is that benefiting you?

We use Jotform to create many of our Marina forms as well as golf course forms. The ability to password protect forms gives us the ability to have agreements for users to fill in/sign after meeting certain criteria. We aslo use the data gathered from the forms to get valuable information regarding breakdowns of our users of the Marina and golf course.

Small Business (50 or fewer emp.)
Sep 06, 2023
 Source
Overall Rating:
4.5
CM
Cyn M.
Founder
Share
"Intuitive form creator, great support"
What do you like best about Jotform?

It's easy to navigate + robust in output

What do you dislike about Jotform?

There are some things that aren't as user-friendly or paint

What problems is Jotform solving and how is that benefiting you?

Customer-facing invoicing (infrequent need), accepting customer form submissions, allows customers to save their semi-completed forms, organizing submissions nicely

Small Business (50 or fewer emp.)
Aug 28, 2023
 Source
Overall Rating:
4.5
Angus L. avatar
Angus L.
Co Founder & Coo
Share
"very flexible form"
What do you like best about Jotform?

- very flexible form - can add many many payment gateway - can setup logical questions - many plugins

What do you dislike about Jotform?

- look and feel a bit old school - expects more trendy look and feel, like typeform

What problems is Jotform solving and how is that benefiting you?

- building a form for registration

Small Business (50 or fewer emp.)
Aug 28, 2023
 Source
Overall Rating:
4.5
MA
Mo A.
Founder
Share
"usage and feel"
What do you like best about Jotform?

I absolutely love how JotForm has streamlined our data collection process. The wide variety of templates allowed us to create forms for everything from client feedback to employee surveys effortlessly. The drag-and-drop interface made customization a breeze, and we could match our branding perfectly. Plus, the integration with other tools we use, like Google Sheets and Zapier, has saved us so much time by automating data transfer.

What do you dislike about Jotform?

While JotForm is fantastic overall, we did face a slight learning curve when exploring advanced features like payment integration. It took a bit of trial and error to get everything set up perfectly. Additionally, there was an instance when a form didn't render as expected on mobile devices. However, the support team was quick to respond and helped us troubleshoot the issue effectively.

What problems is Jotform solving and how is that benefiting you?

One standout feature is the conditional logic. It's been a game-changer for us. We've created complex forms that adapt based on respondents' answers, ensuring a personalized experience. Also, the widgets and integrations provided a higher level of functionality. For instance, the e-signature widget allowed us to gather signatures on documents digitally, eliminating the need for physical paperwork and speeding up our approval processes.