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HostGator
Reliable Web Hosting Solutions
3.7
(243)
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HostGator Reviews & Product Details

HostGator Overview
What is HostGator?

HostGator is a popular web hosting service packed with powerful tools and is known as an easy-to-use and straightforward website builder. Popular among bloggers and small business users, make no mistake, HostGator is still packed with numerous, feature-rich hosting plans, shared hosting options, and easy-to-use tools that are perfect for novice webmasters. Notably, Hostgator also has outstanding uptime with reliable customer support.

Company Endurance International Group
Year founded 1995
Company size 1001-5000 employees
Headquarters Burlington, Massachusetts, United States
Social Media
HostGator Categories on Findstack
Ask Questions about HostGator
What HostGator is best for?
How does HostGator compare to dhosting?
What are the pros and cons of HostGator?
HostGator Product Details
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
HostGator Pros and Cons
Pros
  • 99.99% uptime guarantee
  • One-click WordPress install with cPanel transfer
  • Unmetered bandwidth
  • Exceptionally fast site loading speed
  • Really user-friendly UI
Cons
  • No free backups
  • Just one website available on the cheapest plan
  • Constant upselling on the system
  • Has only two data centers
  • Not the most affordable for renewals
HostGator Awards
Findstack 2024 General Badge
HostGator Features
Backup and Restore
Bandwidth Allocation
CDN Integration
CMS Integration
Caching Options
Control Panel Integration
Cron Job Scheduling
Custom Error Pages
Customer Support
DNS Management
Data Center Locations
Database Support
Developer Tools
Domain Registration
E-commerce Capabilities
Email Hosting
FTP Access
Multi-domain Hosting
Resource Monitoring
SSH Access
SSL Certificates
Scalability Options
Security Features
Server Configuration Options
Site Migration Assistance
Staging Environment
Storage Space
Subdomain Management
Uptime Guarantee
Website Builder
HostGator Media
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HostGator Screenshots
Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: June 28, 2024
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243 HostGator Reviews
3.7 out of 5
Small Business (50 or fewer emp.)
Dec 20, 2022
 Source
Overall Rating:
4.5
Muhammad H. avatar
Muhammad H.
Rpa Developer
Share
"Wonderfull Experience and user friendly web application."
What do you like best about HostGator?

The interface is easy to use. The wireframe is perfect; the navigation is impressive.

What do you dislike about HostGator?

The landing page should be more attractive rather than contextual.

What problems is HostGator solving and how is that benefiting you?

It is pretty interesting, and I found it very helpful.

Small Business (50 or fewer emp.)
Dec 14, 2022
 Source
Overall Rating:
4.5
Rohit S. avatar
Rohit S.
Senior Account Manager
Share
"HostGator is a reliable and user-friendly web hosting company"
What do you like best about HostGator?

One of the best things about HostGator is that they offer 24/7 customer support to assist with any issues or questions about your web hosting service.

What do you dislike about HostGator?

I was completely satisfied with their service. Not many complain.

What problems is HostGator solving and how is that benefiting you?

HostGator provides reliable and efficient web hosting services to me. Their customer support is always available to assist me with any issues or questions.

Small Business (50 or fewer emp.)
Sep 03, 2022
 Source
Overall Rating:
4.5
Pawan K. avatar
Pawan K.
Digital Marketer
Share
"Good Experience with Hostgator Wordpress Shared Hosting"
What do you like best about HostGator?

I used Hostgator shared hosting with multiple addon domains option. The hosting experience was good as compared to other shared hosting providers. Its speed was also acceptable.

What do you dislike about HostGator?

The worst thing I experienced was when I found some of my WordPress websites were hacked by someone. I tried to fix that problem but it failed and the hacker hacked again and again after multiple recovries.

What problems is HostGator solving and how is that benefiting you?

Hostgator is providing Hosting plans for websites. There are different plans ranging from a single domain to multiple domains and other addon benefits. I used multiple add-on domain hosting plans for my websites.

Small Business (50 or fewer emp.)
Aug 17, 2022
 Source
Overall Rating:
4.5
AD
Ankush D.
Owner At Plattershare
Share
"Good hosting for beginners"
What do you like best about HostGator?

Low cost, easy to setup and familiar cpanel

What do you dislike about HostGator?

Customer support a few times did not give satisfactory resolutions and had to figure things out by myself.

What problems is HostGator solving and how is that benefiting you?

Low cost hosting for people who are getting started with their first website.

Small Business (50 or fewer emp.)
May 03, 2022
 Source
Overall Rating:
4.5
IC
Isabelle C.
Director
Share
"HostGator: Ideal for small web projects"
What do you like best about HostGator?

HostGator was very easy to set up, especially for non-IT-specialized persons. It's a click-to-deploy solution, with everything being automated. There is also considerable documentation available on the web for any troubleshooting.

What do you dislike about HostGator?

I find HostGator not powerful, and not as reliable as other providers out there. Furthermore, the level of control is very minimal, when compared to some of the big Cloud Hosting providers.

What problems is HostGator solving and how is that benefiting you?

HostGator enables us to deploy our first website, helping us in achieving not only our first web presence but also getting our first business email address at a time where these were expensive elsewhere.

Small Business (50 or fewer emp.)
Feb 01, 2022
 Source
Overall Rating:
4.5
Deva S. avatar
Deva S.
Freelance Word Press Web Designer
Share
"Great Webhosting Service"
What do you like best about HostGator?

Hostgator has a pretty good support team and over setup is like a cakewalk.

What do you dislike about HostGator?

No problems ever faced with HostGator, however prices mentioned in advertising is tricky sometimes as it is only when purchased for longterm and prices are higher in case of montly subcriptions

What problems is HostGator solving and how is that benefiting you?

I have been able to get an excellent hosting platforms to build the websites for the clients

Mid Market (51-1000 emp.)
Jul 22, 2021
 Source
Overall Rating:
4.5
Vishal J. avatar
Vishal J.
Software Project Manager
Share
"Reliable Hosting and Domain Name Services"
What do you like best about HostGator?

HostGator is one of the best service providers out there. In terms of hosting, they offer plans for Linux Hosting as well as Windows Hosting. The Linux hosting plans come with cPanel and Windows Hosting plans come with the Plesk panel. So users can choose whichever server type they required. Additionally, if you need high performance or if you need to host high traffic websites, then you can consider the Cloud Hosting plans provided by Hostgator. For better performance, consider selecting the server location from your own country. For example, if you are hosting websites for your users in India, then visit hostgator.in and select servers lcoated in India. If you have more traffic coming in from the US, then visit hostgator.com. Finally, Hostgator offers good discounts for long term hosting plans.

What do you dislike about HostGator?

There is nothing which I disliked about Hostgator as such. Most of the desirable features are available on various hosting plans.

What problems is HostGator solving and how is that benefiting you?

We are hosting websites using the Linux Shared Hosting services with cPanel. Performance of websites is good. It is easy to host multiple websites on a single account.

Enterprise (> 1000 emp.)
Oct 26, 2019
 Source
Overall Rating:
4.5
Julia W. avatar
Julia W.
Engineer
Share
"Large provider of web storage services with many benefits!"
What do you like best about HostGator?

Hostgator is a very powerful cloud storage service that adapts to any need we have which makes it such a considered option, it allows me to have a shared or dedicated cloud hosting, which is very good at the time to offer solutions, it also comes automatically integrated with Wordpress Cloud so that the response of the websites is much faster with respect to other accommodations in the cloud, it is also a service that is very considerate with its customers offering discounts on certain Occasionally, it has an excellent technical support, which is capable of solving any inconvenience we may have in our hosting, whether it be compatibility or anything else. It has unlimited storage as well as unlimited data transfer, which is very advantageous when it comes to having a site or system with a lot of data transfer or incidence.

What do you dislike about HostGator?

There is only one detail that I do not like and it is the impossibility of hosting a free domain, it is not allowed and that in addition it does not have support for the wordpress sector, but outside of those two details everything else is excellent, it has integration and infinite databases made in MySql.

What problems is HostGator solving and how is that benefiting you?

Not provided

Mid Market (51-1000 emp.)
Oct 02, 2019
 Source
Overall Rating:
4.5
TM
Tyson M.
Web Producer
Share
"A web host that provides good page loading speeds and great customer service"
What do you like best about HostGator?

I think what makes HostGator stand out is that it offers many types of services and usually provide us with great performance. We upload many types of website assets to our HostGator hosting account and it gives us lots of space to store web-related files that we can display publicly or share privately for internal use. I can access the control panel with a few clicks after logging in and be able to manage almost every aspect of my hosting account.

What do you dislike about HostGator?

There aren't many things I dislike about our hosting accounts, consider the good prices, but I think that the page loading speeds can slow down at times all of sudden for no apparent reason. I suppose that's an issues with all shared servers, but it's something worth mentioning.

What problems is HostGator solving and how is that benefiting you?

We can create custom web pages and use web development applications like Joomla to build our websites and host them on HostGator. Since HostGator has what seems like a sizeable support staff, particularly for technical issues, we can usually figure out problems or have them fixed directly by the HostGator support team.

Small Business (50 or fewer emp.)
Sep 10, 2019
 Source
Overall Rating:
4.5
MA
Mary A.
Research Associate
Share
"HostGator is one of the best web hosting services"
What do you like best about HostGator?

Apart from the reliable hosting, uptime that is almost 100%, hostgator has better support than Godaddy. You get a quicker response from their chat interface than most companies with similar customer care chat services

What do you dislike about HostGator?

Hostgator domains are more expensive than Godaddy domains

What problems is HostGator solving and how is that benefiting you?

Reliable and stable web hosting

Small Business (50 or fewer emp.)
Apr 01, 2019
 Source
Overall Rating:
4.5
JA
Ja Net A.
Employee
Share
"Inexpensive way to host a site"
What do you like best about HostGator?

That if you do the three year plan it ends up being around $3 a month.

What do you dislike about HostGator?

That it does not give all security features with any paid plan. They try to sell this other security measure as well.

What problems is HostGator solving and how is that benefiting you?

It gives me a place to host one of my websites.

Enterprise (> 1000 emp.)
Sep 06, 2018
 Source
Overall Rating:
4.5
DK
Dheeraj K.
Java Developer
Share
"Good Hosting Provider!"
What do you like best about HostGator?

Hostgator provides different plans for domain and shared webhosting which is quite good as you can pick based on your need. we are using their "Business" plan as it provides us unlimited website and unlimited space to serve our large number of clients. They too have domain service which is good but i fell costly. Their email service and SMTP servers are good to work on.

What do you dislike about HostGator?

Pricing is an issue for me as i think it is slightly overpriced that go daddy and bluehost. Rest all i feel is good to go.

What problems is HostGator solving and how is that benefiting you?

We as a team work on various websites so we need to host multiple websites inexpensively and simply. Our clients usually ask for unlimited email accounts for their team members which we can get easily from Hostagtor.

Small Business (50 or fewer emp.)
Feb 10, 2018
 Source
Overall Rating:
4.5
RW
Richard W.
Founder
Share
"Great Support"
What do you like best about HostGator?

support, the support provided by Hostgator is of superior quality, not just the response time but also the quality and technical knowledge of customer service is really great. Cpanel of Hostgator is pretty good., it got a lot of features and easy to navigate through. another great thing about the specifications provided by them, from Storage to email addresses, everything is unlimited so you don't have the worry about running out of allowed quota. the pricing is also pretty special, it's not the cheapest but is well within the affordable budget of an average user. also, they offer a 1 cent trial to check out their service for a period of one month and gives the users a chance to test them before actually buying the service. all hosting plans also come with a free domain which I found nothing new but really helpful as you don't have to pay extra for the domain.

What do you dislike about HostGator?

purchasing of additional domains is really expensive when it comes to Hostgator even when they provide a free domain along with hosting plan. the shared servers are not really great, comparatively the speed provided by the Hostgator for shared servers is not up to the level offered by other competitors in the market. the user interface and billing can be a bit confusing to an average user.

What problems is HostGator solving and how is that benefiting you?

Web Hosting and domain registration

Mid Market (51-1000 emp.)
Jan 13, 2017
 Source
Overall Rating:
4.5
Kerryann M. avatar
Kerryann M.
Event Coordinator
Share
"Have your website go live through HostGator"
What do you like best about HostGator?

I would have to say being able to get hosting for a website with ease. Create a business email account with no problem. The fees are very reasonable and affordable. If you have a problem you can contact Customer Service and get answers to your questions in minutes. You can even choose if you want to add security measures to your hosting account for that website. Your choice.

What do you dislike about HostGator?

Nothing. I really am very happy with Hostgator. Great software to have when looking to get you website up and live.

What problems is HostGator solving and how is that benefiting you?

I had an issue with my site not uploading and I was able to contact Technical support and get the problem fixed without any hassle. Within minutes the site was up and running and no more issues occurred.

Small Business (50 or fewer emp.)
Apr 23, 2016
 Source
Overall Rating:
4.5
Vanesa A. avatar
Vanesa A.
Digital Designer
Share
"Excellent shared and dedicated Web hosting plans but has flaws. "
What do you like best about HostGator?

HostGator feature-packed gives you all the tools to craft attractive, functional websites however the interface is a bit tricky and takes some research to figure out where things are.

What do you dislike about HostGator?

HostGator seems to have very mixed reviews. They are decent for the price but the customer support could be better, but the uptime and speed is great. In fact, I’ve never had any issues with my website not loading. I haven’t tried their email, as I use a free Gmail account for everything.

What problems is HostGator solving and how is that benefiting you?

Trying to test a different host other than Godaddy and BlueHost.

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