HostGator is a popular web hosting service packed with powerful tools and is known as an easy-to-use and straightforward website builder. Popular among bloggers and small business users, make no mistake, HostGator is still packed with numerous, feature-rich hosting plans, shared hosting options, and easy-to-use tools that are perfect for novice webmasters. Notably, Hostgator also has outstanding uptime with reliable customer support.
Segment |
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Deployment | Cloud / SaaS / Web-Based |
Support | 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
Training | Documentation |
Languages | English |
The customer service with Hostgator has always been above and beyond for me. My questions are always answered the first time around and I have even had them walkthrough an entire process with me to ensure I didn't have to keep calling back to get it handled the next time. They never seem rushed, which is a nice change from a lot of customer service I've experienced with online products.
I am currently having an issue with e-mails, not mass ones, not going where they should go and arriving in SPAM. This is concerning.
The benefits to Hostgator are great. I have been using them for over a decade and some e-mails now going to spam is the first time I've had any troubles. I'd say that's a HUGE benefit to my business!
Down is very low almost no experience in last 2 years for down time, Cpanel works good as well provide MySQl and ftp access easy to locate inside panel
Difficult to navigate to control panel and you never realize whats differance in billing panel, control panel and where you can control the site.
1 - Website hosting, Application hosting as well eCommerce site hosting.
Easy to use , customer care team is good at handling backend compaints. implementaion and integration is seemless and easy. Being a web hosting the frequecy of use is obviously high
HostGator is a bit more expensive than some others, but you can find similar services for less money. Still, HostGator's quality is really great.But there is not much to complain about.
The services can be down for days which may leave you in a difficult situation. Once thier billing service was down for more than three days. Migratition needs to improve alot.
I rally like that is easy to use for begginers like me and it's also affordable
I hate that it's trying to sell additional services all the time
It takes care of maintaining the server hardware and software, so I don't have to worry about it
I think the customer service they provide is one of the best I had when it comes to hosting services.
I didn't really have any bad experiences with HostGator. Maybe the only thing I'd mention is their price. You pay for what you get, so to me it made sense to pay slightly higher prices to get a better service. But, for some people it might not be same.
I have purchased a couple domains from Hostgator and they also provided me with hosting services. I like how Hostgator is very instinctive to use even for people that aren't that tech-savvy.
I love HostGator's uptime; my site's always up and running. Their customer support is super helpful and always has my back. The control panel is super easy to use, which is great for someone like me who's not super tech-savvy. They've got all the tools I need, from setting up emails to backing up my website. Plus, their prices are reasonable
Sometimes, HostGator can be a bit slow to load, which can be a bit annoying. Their upselling can also be a bit much; I feel like I'm constantly being pitched additional services. The least helpful thing about HostGator is probably their knowledge base. It's got a ton of information, but it can be overwhelming and hard to find exactly what you're looking for. The main downsides are the occasional slow load times and the aggressive upselling. Other than that, I've had a pretty good experience with them.
HostGator solves the problem of finding reliable and affordable web hosting. With HostGator, I don't have to worry about my website going down or running into technical issues. Their uptime is great, and if I ever do run into problems, their customer support is always there to help. This benefits me because it allows me to focus on creating content and engaging with my audience, instead of worrying about the technical side of running a website. It also gives me peace of mind knowing that my website is in good hands and that I have support available whenever I need it. Additionally, the range of tools and features they offer makes it easy for me to manage my website and add new features as needed.
Basic cPanel access and relatively easy interface to manage websites. They had a great intro price for a three year contract. We ran a few low level traffic sites on this server and never had any issues with downage.
They are owned by the same company who owns Bluehost who has had more issues over the years. They always offer a low intro pricepoint and then the price jumps considerably after renewal.
We wanted to host websites ourselves in stead of through a middleman. It has saved us a lot of money but takes more time to set up initially and check for health and updates.
There is a very impressive Dashbrod with lots of tools and interfaces You can see the order in the eyes from the beginning Plus, everything works fast I also appreciate being very secure
Sending emails in bulk - the company would send me emails regardless of storage whether it is advertising or promotion, until I removed myself from the mailing list
When I was thinking about web hosting for web development I heard about HostGator a lot of good things And I really started working with them to host a WordPress site, and satisfied
I've used many web hosts for WordPress sites with various clients over the years. The Hostgator cPanel integration made installation and management of a recent site quick and easy. I'll be using it for my next clients requiring an easy affordable hoting provider. From the Hostgator dashboard, I can launch the full-featured cPanel interface I am familiar with to manage all aspects of the site behind the scenes.
Like most hosting providers, Hostgator promotes numerous free offerings when creating a new account. Many of these functions are easily addressed using free WordPress plugins. I've discovered that cancellation for some of these features can be challenging, requiring support tickets and interaction with staff for actions that should be easily accomplished via cPanel.
HostGator allows me to quickly and easily set up website hosting accounts for clients with no server management expertise. This allows me to easily install software, configure email addresses, and manage files for them while providing access to their dashboard for billing and support as necessary.
Hosting is very affordable, easy to set up, they offer a ton of solutions out of the box.
My websites would occasionally have long response times randomly throughout the day and we did not have an increase in traffic to justify these long load times. Come to find out some other users who we were sharing a box with would run scheduled tasks every so often and it would cause everything to go slow.
Host various websites using different technologies
I like that HostGator offers a full range of web-related services that allows our company to register a domain (with or without privacy), have an ample amount of web server space, and email accounts that are reliable with extensive settings options. The pricing for most HostGator products are generally competitive and can often be discounted using promotional codes found online or through emailed newsletters. The support staff at HostGator has been very helpful at following through on service issues and allowing us to provide feedback on their support.
I find some of the HostGator account options a bit difficult to work with. Updating certain items in the DNS settings can be a bit complicated to understand. The repercussions of setting things wrong can mean extensive website or email downtime. The support team has been helpful for fixing things, but I wish some of the DNS and hosting account processes could be more straightforward for the average user.
HostGator has been a solid and reliable place for us to host many web-related business materials such as websites, single promotional pages, web forms and documents that we link to from third-party platforms like social media, collaboration software and message boards. We were able to acquire our HostGator services for very reasonable prices, which I think makes their services among the most valuable we have in our business.
I like that HostGator provides a wide array of services that can fulfill most of the web-related needs that smaller businesses have nowadays. They offer quality shared hosting plans, email accounts and domain names for pretty competitive prices. When I had problems changing some settings in my account, HostGator was able to quickly guide me in the right direction to get things set up properly. Both their email and phone support is adequately responsive and helpful.
Some pages that we run, especially those that have lots of different dynamic coding elements, tend to run slow. Though caching plugins can help with loading times, there are certain pages that run slowly regardless. Though HostGator is generally helpful overall, they haven't always been helpful when it comes to this particular performance issue.
We have been able to use HostGator for a wide range of marketing efforts. We can host web pages with products and service details, host email and register domain names. We sometimes use specialized domain names that are tailored towards the content of a landing page. This makes it easier to find and remember by users. HostGator has given our websites very good uptime, which allows leads and customers to maintain continual access to our business information.
I think HostGator offers a good variety of web services, like business email, website hosting and domain registration, for very reasonable prices. Their website design is easy to navigate and search for services and domain names. I like that there are many deals out there with coupon codes, so every so often we can search and find good deals to use for new domains and hosting plans. The control panel in HostGator gives us all the access we need to manage and maintain all of our services. We can easily change DNS settings for domains and add new email addresses to our hosting account.
Like other leading web hosts that have been around for a while, HostGator standard shared hosting plans tend to load pages slow - especially pages generated from CMS platforms like WordPress. Also, though the pricing is generally pretty good, it's not the cheapest out there, so if you're really looking to manage your budget, HostGator might not be the ideal choice.
HostGator has been a solid partner for hosting many of our web assets, like websites, landing pages and email. We can count on them to respond quickly to services requests or help walk us through technical issues we may be experiencing. HostGator has given us good uptime, so our customers and leads can almost always access our web assets successfully.
I like that HostGator offers a wide variety of web-related services with reasonable pricing. Signing up for standard services like domain name registration, web hosting and email is very easy. The instructions are clear and there are very rarely any technical issues experienced. HG's technical support is highly responsive and knowledgeable. They don't try to upsell as much as some other web hosting companies I've worked with in the past.
I think HostGator is mainly suited for small businesses with basic web hosting needs and not very suitable for more complex web implementations. You can install common website CMS applications like WordPress, Joomla and Drupal, but doing more customized backend programming can be difficult.
HostGator has been a solid platform for hosting websites, landing pages, email and adding redirect links to third-party web assets. We can create many branded marketing materials that our customers and leads can easily access. Most of the services we use through HG are well within our budget, so they really help us to establish a robust web presence for a relatively low cost.
Host Gator is a fairly large and well known hosting company utilizing cPanel. The interface is easy to use and it is simple to create additional websites using the stored scripts. There is many open source software projects you can install in your domain and non-technical users would be able to understand how to login to the correct path once the software is installed.
After the initial purchase your hosting fees do increase and you are now paying 100+ annually as long as you want to retain your domain and website not go down. The site will also charge your credit card automatically, though I guess this is preferred to your website going down if you don't remember to renew.
Corporate website, communications are published on this website for stakeholders. We use WordPress just to public documents, program changes, program updates and advisories, which all need to be updated periodically. There was a scenario prior to me starting to work at this company where the responsive part of the website had gotten hacked and porn pictures were uploaded to our webpage. The previous employee was able to get it resolved with help from HostGator support fairly quickly (this was prior to me starting) and she added the sitelock product to our site and applied updates the website. I also use HostGator for my own personal domain but have not been using it recently and just renewing every year for my domain.
Easy to use, Less spam and promo traps than Godaddy. Low Cost reseller hosting.
Multiple logins are a frustrating, one login for billing and another for cpanel. I understand the reasoning but would like to see a future social sign in option.
The ability to quickly deploy landing pages, websites and email address using reseller accounts.
Competitive pricing, solid servers, and ease of use
Really don't have much to dislike about it
Lead generation + Contact Management
HostGator is a reliable web hosting provider with a user-friendly interface. Their customer support is commendable, offering quick responses and assistance. However, occasional server issues and performance fluctuations have been reported. Overall, it's a decent choice for beginners and small businesses, but users with high traffic websites might want to explore more robust options.
Nothing yet when find will let you know .
HostGator solves the problem of web hosting by providing reliable services, making it easier for individuals and businesses to establish an online presence. This benefits users like you by offering a platform to host websites without the need for extensive technical expertise. The user-friendly interface and customer support help streamline the process, allowing you to focus on your content or business rather than dealing with complex hosting issues.
Reliable Uptime Affordable Hosting Plans User-Friendly Control Panel
Resource Limitation on Shared Hosting Hosting Renewal Prices Customer Support Issues
Solves the problem of hosting. It's wordpress hosting helped me put my blog live. It also helped in registering a domain through their hosting plans.
How easy it is to duplicate a page or to make changes to a current one
You do have to know about coding in order to make changes
We need to make landing pages for a variety of clients, this solves our hosting problem and makes it easy to edit websites quick.