Crazy Egg Reviews & Product Details

We have been able to gain very useful insights to what users are doing when they reach key pages on our website, by tracking their behavior we have been able to implement numerous changes to our site which have resulted in higher conversions.

We don't dislike anything, but I would love if they Crazy Egg had video tracking.

We were trying to figure out what was working on our pages and what wasn't, Crazy Egg has been a great tool by showing us what is working and what isn't.

CrazyEgg is very simple to use, and the start up time is minimal you can start gaining insights in less than a week.

The features are obviously limited compared to other solutions in the space, but you get what you pay for.

Understanding how visitors are engaging with website features, functionality and content.

Easy setup and free trial gives you solid answers for clients about their website and design.

It's only free for a short time, and there are a lot of free options that do similar things.

When a client asks about how their website really gets used, this is usually the next step after showing them Google Analytics. CrazyEgg heatmaps provide a visual representation that make is easy for clients to see how their site is being used or how their design may be detracting from conversions.

Crazy Egg is great for visualizing your users page activity, allowing you to quickly identify patterns and see if users are behaving as expected; and if they're not, it can often provide some initial insight into how the user is actually experiencing the page.

Each page analysis is completely independent from the others which prevents a holistic perspective. It would be nice to be able to navigate through the site and have click path patterns visually represent similar to how clicks on a page are.

Are call-to-actions as clear as we think? Are they are compelling as we think? Are we using the right wording? Are we using the right placement? Is are design intuitive? Is it misleading?

This product is awesome! Great for people who have a hard time understanding analytics and how people are using their site.

There isn't really much I dislike. I wish that the tool would go more in-depth.

Helps me learn how people are utilizing the features and information on my website.

Super easy to integrate, and has some additional cool features outside of heatmaps like A/B testing, surveys, and CTAs. Can also take recordings of actual user experiences on the site, which is very helpful for identifying errors.

Nothing comes to mind - it's a great service at a great price.

Session replay has been one of the most useful features of the platform, allowing us to evaluate real user journeys and link them back to errors.

I find the visual heat maps the most useful part of Crazy Egg. It's a simple visual to help you understand where users are interacting with your website.

The biggest downside is the hassle of setting up heat maps separately for each and every page, as opposed to automatically creating heap map pages across the whole site. You have to explicitly track individual pages. A hassle, but once setup it works well.

Some other analytics tools you might be using on your website don't always provide these nice visuals. Crazy Egg provides a nice visual that's an upgrade for presentations and reports.

The ability to map how users are interacting with our pages — where they're clicking, where they're not clicking, how far down they're scrolling — has made it so much easier for our team to evaluate the effectiveness of pages and adjust the content and design accordingly.

It would be nice if the "Compare Snapshots" feature automatically selected and compared the mobile and desktop versions of a single page — rather than to have users scroll through a long list to find the page they want to compare.

We're tracking user behavior to see how it does and doesn't align with our intentions and expectations. We've been able to identify where users are having difficulties finding the information they're looking for, and then we've adjusted our menus, information architecture and calls to actions as a result. In one case, it became obvious that users weren't clicking on event calendar items that we'd created because it wasn't obvious enough that they were clickable. In another case, we realized that users were getting lost after clicking on a link that took them off to a different area of our site with a new set of navigation. Seeing the actual behavior of actual users — rather than just our own intuition or testers — has been invaluable for our team.

For me the overlay chapter on snapshots and the spec within that are amazing information and recording as well

there are some set up issues that need personal tech help

The conversion rate of the site and how it engages people or not with the content

I like the simplicity of establishment and the diverse perspectives you can get rather than only a nonexclusive warmth map. The instrument is easy to understand and not specialized such that the vast majority could simply lift it up and use it without a great deal of extra preparing. We have had the capacity to increase helpful bits of knowledge to what clients are doing when they achieve key pages on our site, by following their conduct we have had the capacity to execute various changes to our site which have brought about higher transformations.

Setting up individual URLs is simple, however when it is a solitary URL that is part at a testing source, you need to burrow somewhat more profound to set that up. It's not hard, however that set up is covered and harder to discover.

We are utilizing Crazy Egg related to our A/B testing instrument to increase extra knowledge to our client's conduct. We have understood that there is a whole other world to investigation than just numbers and we need an instrument like this to portray client conduct. I'm ready to perceive how site guests associate and draw in with pages on our site and see what sorts of suggestions to take action, catches, content, offers, and so forth are working and what isn't so I can keep on influencing enhancements to our site and us to improve change rates.

We’ve been able to make some significant UX improvements with the insights from the heatmaps, screen recordings, and A/B testing

Occasionally doesn’t pick ups certain navigation elements well, but all in all that’s not a big complaint

Understanding our website visitors and what actions, lead capture, and content is successful.

I love how simple it is to set up and measure heat maps. I was able to easily get everything running quickly as it just requires a light piece of code on your site. It also has a great price point so is an easy sell for the team.

Given that it is a lower end tools it has some limitations in what you can measure but it meets requirements for most small to medium size businesses.

We are able to use the heat maps to gain insights and come up with ideas on what to test on the website before a full redesign.

I love Crazy Egg. Monitoring your visitor behavior is unbelievably valuable insight that can help your business to provide better user experience and increase sales.

I can't think of a feature or capability I dislike. At this moment, Crazy Egg product road map is meeting all of my expectations.

The most dominant problem that I am able to solve is to get a relevant data that help optimizing conversion rates.

I really like the ease of use for crazy egg. It's easy to setup, easy to make changes and easy to show our clients.

I would love to see session recording built into the native capabilities.

Helps me close more deals, while allowing me to keep current clients happy.

We just rebuilt our website for a second ( really third) time within the last year and a half but only started implementing Crazy Egg in September. This has been a big key in showing us how our users are liking the new layout and site. With this product I love being able to see if the users are trying to click on our lead magnets that we put so much work into, how much of the page they're actually reading or viewing, what items they may try to click on that aren't clickable, and so on. It makes my job easier as the web designer to better create the flow of the site for them.

The one thing I'm not too fond of with this product is the time frame that the snapshots are up. 60 days is a great amount of time but I wish I could get some sort of reminder that I need to basically renew them. Also it would be great if I could get a personalized report from month to month of my screenshots telling me where traffic has improved or decreased so that I'm aware of what to keep an eye on.

We are solving user experience issues that we have had in the past. We would lose them somewhere and Google Analytics sometimes wouldn't really give us the whole story as to why they were leaving us. With Crazy Egg we are able to see more of what our users are seeing and where they are headed.

It does exactly what it claimes to do. It`s really easy to set up and create snapshots of static and dynamic pages.

Mobile tracking wasn`t that easy, but it was updated and the tool has increased it`s capabilities.

We`re using CrazyEgg to get insights to support our conversion optimization strategy. We got several great insights regarding the way people interact with different elements on our websites. We even used CrazyEgg to get information on how our support department is using our backend application. This allowed us to improve the interface and decrease the time spent by our agents with key elements that were on the bottom of the pages.

Crazyegg provides simple, easy to understand data visualizations that can be used to help communicate, inform an resolve design problems.

It's an yet another script to add to the site and another login to manage.

This helped resolve a number of design and conversion problems on a larger fortune 100 B2B website. It also helped determine ad placement opportunities for a fortune 50 CPG company.

The amount of detail you get in one package.

I really dont have any dislikes at this time.

Location of CTA's on page, might need to change the location to get more clicks. Maybe a browser or an OS system is having some issues. GEO tracking where people are coming from, concentrate on those locations.

I love the different levels of click-throughs that they show you.

I wish it would automatically update pages when page changes are made. I am constantly having to manually update everytime I made a change to our home page.

We are getting a better idea of where people go on the site, things that Analytics don't tell us!

The product is continually improved, and they don't break what doesn't need fixing.

Common tasks are not automated. For example, downloading more than one report could be easier.

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