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Calendly Logo
Calendly
4.7
(2,118)
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Calendly Reviews & Product Details

Calendly Overview
What is Calendly?

Calendly is a scheduling software that is used to automate the scheduling of appointments. Typically used for businesses to help reduce no-shows, Calendly’s customizable appointment types, automated email notification features, as well as convenient integrations with useful business applications.

Company Calendly, LLC
Year founded 2013
Company size 201-500 employees
Headquarters Atlanta, GA, United States
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What Calendly is best for?
How does Calendly compare to Zoho Bookings?
What are the pros and cons of Calendly?
Calendly Product Details
Capabilities
API
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone
Training Documentation
Languages English
Calendly Features
API Integration
Appointment Scheduling
Automated Reminders
Automated Scheduling
Availability Indicator
Booking Widget
Calendar Management
Calendar Sync
Client Management
Client Notifications
Customizable Branding
Drag and Drop Interface
Email Notifications
Employee Scheduling
Group Scheduling
Integration with Calendar Apps
Mobile Access
Multi-User Access
Multi-location Support
Online Booking
Payment Processing
Permission Management
Recurring Appointments
Reporting & Analytics
Resource Management
SMS Notifications
Sync with Google Calendar
Sync with Outlook Calendar
Time Zone Compatibility
Waitlist Management
Calendly Media
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Calendly Screenshots
Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: February 20, 2025
Calendly Logo
2,118 Calendly Reviews
4.7 out of 5
Mid Market (51-1000 emp.)
Apr 03, 2019
 Source
Overall Rating:
3.5
Karen C. avatar
Karen C.
Junior Account Manager
Share
"Easy and flexible scheduling "
What do you like best about Calendly?

I love how you can easily access your dashboard and see what you've scheduled. I like how you can schedule different types of events.

What do you dislike about Calendly?

I can't seem to transfer the ownership of an event like I can easily do through google calendar.

What problems is Calendly solving and how is that benefiting you?

We use Calendly to upgrade our current clients onto our new product. It's easy to integrate with our google calendars.

Enterprise (> 1000 emp.)
Mar 13, 2019
 Source
Overall Rating:
3.5
AT
Al T.
Sales
Share
"Calendly is a very convenient way to have clients set up appointments."
What do you like best about Calendly?

I like that it integrates with Outlook so clients can see my calendar as they are scheduling the appointment.

What do you dislike about Calendly?

That you have to pay to use some capabilities.

What problems is Calendly solving and how is that benefiting you?

Convenience in client interactions.

Small Business (50 or fewer emp.)
Feb 04, 2019
 Source
Overall Rating:
3.5
SD
Selinda D.
Social Media Marketer
Share
"Calendly is average appt. setter"
What do you like best about Calendly?

Calendly automates your scheduling for appointments so I don't have to play tag with clients.

What do you dislike about Calendly?

I couldn't change the setting from 15 minutes only to longer time ranges so clients were confused.

What problems is Calendly solving and how is that benefiting you?

I enjoy having the heavy lifting taken care of for me. Scheduling appointments to take so much time.

Enterprise (> 1000 emp.)
Feb 04, 2019
 Source
Overall Rating:
3.5
NL
Nidhi L.
Marketing Manager
Share
"Calendly "
What do you like best about Calendly?

Easy and intuitive sections. Task and sub task allocations are easy.

What do you dislike about Calendly?

Missing detailed descriptions on task management panel as in progress, backlog etc.

What problems is Calendly solving and how is that benefiting you?

Scheduling personal tasks and business sub tasks and send alerts before hand

Small Business (50 or fewer emp.)
Nov 04, 2017
 Source
Overall Rating:
3.5
GM
George M.
Lead Customer Success Manager
Share
"Simple and efficient - Best value for money"
What do you like best about Calendly?

We really like how simple and elegant its interface is. Integrations with other platforms such as Google Calendar or Slack was important. We use the Round robin feature heavily, but it has now become even more useful, as it now allows for equitable distribution across team members.

What do you dislike about Calendly?

Native integrations with other software, namely GoToMeeting, Salesforce, do not exist yet Allow more branding/personalization.

What problems is Calendly solving and how is that benefiting you?

Calendly is being used by our sales, onboarding and customer success teams. It was selected as a tool that would allow grouping people across departments as well as booking individual appointments. It was also selected due to its round robin style of booking appointments.

Small Business (50 or fewer emp.)
Sep 19, 2017
 Source
Overall Rating:
3.5
JK
John K.
Director Of Sales
Share
"Simple, Convenient but requires checking"
What do you like best about Calendly?

Clients love having "access" to your schedule. It elevates relationship and simplifies most of scheduling. It accomplishes about 85% of the scheduling task but human eyes still need to double check it! Clients also rescheduled less and we had some new clients pop up and schedule themselves because it was so easy and non-confrontational.

What do you dislike about Calendly?

The syncing can sometimes be delayed and if you schedule moves a lot it can be tricky. There were some instances where Calendly had the appointment but it was double booked with a manually addded appointment.

What problems is Calendly solving and how is that benefiting you?

We had a great assistant that spent too much time scheduling and some clients in different time zones and very busy. The scheduling was a bear and reading time slots to a client over the phone or back and forth emails was absurd. Calendly cut out more than 80% of that.

Mid Market (51-1000 emp.)
Nov 27, 2016
 Source
Overall Rating:
3.5
AG
Ashley G.
Marketing Coordinator
Share
"Using to set up appointments for new product launch"
What do you like best about Calendly?

I like the ease of integrating with windows based outlook. It makes for easy coordination of group's calendars while trying to get multiple site visits scheduled a week within our office.

What do you dislike about Calendly?

I dislike the fact that I cannot easily integrate with my MacBook- I use outlook of mac, and that version of outlook is still not supported.

What problems is Calendly solving and how is that benefiting you?

We are solving the issue of knowing everyones schedule and when everyone is available for an site visit.

Small Business (50 or fewer emp.)
Aug 08, 2016
 Source
Overall Rating:
3.5
MC
Matthew C.
Business Coach
Share
"Every day schedule solution"
What do you like best about Calendly?

Quick and straightforward online scheduling. Allows clients and potential clients to schedule themselves into open times on my calendar.

What do you dislike about Calendly?

Having a separate platform is a little odd, I wish it integrated better in a way customers were used to using.

What problems is Calendly solving and how is that benefiting you?

Allowing clients to schedule their own meeting times, making my availability known makes it easier to schedule meetings at their convenience.

Small Business (50 or fewer emp.)
Apr 26, 2016
 Source
Overall Rating:
3.5
MR
Mitch R.
President And Owner
Share
"Simple to use Online Scheduling that works!"
What do you like best about Calendly?

- Easy to use for you. - Easy to use for your customer - Affordable - Calendar Integration - Responsive website design, automatically works on mobile. - ACTUAL Free Trial, no credit card needed.

What do you dislike about Calendly?

- Setup is time consuming if you have a lot of appointment types. So is changing things. You can clone an appointment easily enough but then if you have 10 appointment types & decide you want to change something later on you need to change it in each type. - Does not automatically input the event address in your calendar's address field. I even asked them about this when they rolled out an update that allowed you to put custom text in that field, and they replied "our software isn't designed for that".

What problems is Calendly solving and how is that benefiting you?

I started using this so I could direct my customers to it to schedule time with me. It works great for those customers who want to use a software. However a lot of my customers want to call, which is fine. I have realized if I have my employees use this site for scheduling my time instead of the normal calendar it is easier for them too and pretty much foolproof.

Small Business (50 or fewer emp.)
Dec 01, 2015
 Source
Overall Rating:
3.5
LM
Liz M.
Events Manager, Impact Hub Nyc
Share
"Great for personal, could be improved for organization"
What do you like best about Calendly?

Super helpful for individual scheduling, makes very easy to send to clients & colleagues to schedule meetings with me w/o needless back & forth via email.

What do you dislike about Calendly?

We tried to use Calendly to schedule multiple workshops & mentor sessions in our space simultaneously, thinking it would be easy way for people to select time slot that works for them. That piece is true, but rescheduling is not easy & syncing with our internal calendar has been difficult to manage...not really Calendly's fault, we were trying to hack it for different type of system there's probably a different platform better suited for, but Calendly's been baseline functional in the interim.

What problems is Calendly solving and how is that benefiting you?

Peer to peer connection, meetings, & support.

Small Business (50 or fewer emp.)
Apr 10, 2023
 Source
Overall Rating:
3.0
Borja O. avatar
Borja O.
Profe
Share
"Una forma sencilla de calendarizar tus reuniones (dejándolas en manos de tus clientes, eso sí)"
What do you like best about Calendly?

Es muy sencillo de utilizar y la interfaz es limpia. Si quieres una forma rápida en que tus clientes puedan concertar reuniones contigo (y no te importa que sean ellos los que elijan el momento), es buena opción.

What do you dislike about Calendly?

Se me ocurren pocas cosas malas que decir de Calendly como herramientaa. A nivel personal, en general no me gusta la idea de dejar mi tiempo en manos de los clientes, pero como software debo decir que funciona muy bien.

What problems is Calendly solving and how is that benefiting you?

Durante un tiempo me ayudo a programar lecciones de prueba con mis estudiantes de español sin complicarme mucho la vida. Ahora se la recomiendo a otros profes a los que mentorizo y que buscan soluciones de este estilo.

Mid Market (51-1000 emp.)
Jun 30, 2021
 Source
Overall Rating:
3.0
DK
Darshan K.
Sales Development Representative
Share
"Schedule your day with ease"
What do you like best about Calendly?

It helps to schedule your calendar and schedule calls with absolute ease. It allows you to block your calendar during busy hours and also allows for others to book meetings with you as well.

What do you dislike about Calendly?

It's pretty expensive for a calendar software when google calendar does similar work for free.

What problems is Calendly solving and how is that benefiting you?

It helps organize my day and makes sure there are no overlaps in meetings. Its also easy for prospects to book calls.

Small Business (50 or fewer emp.)
Jan 07, 2020
 Source
Overall Rating:
3.0
CF
Carly F.
Founder
Share
"Easy and convenient but has some issues"
What do you like best about Calendly?

It is so easy and convenient to grab the link for the length of meeting you want from your browser extension without having to go search for it. It also saves time emailing back and forth to find a mutual time that works for both parties. Now, they can view my availability straight from my link.

What do you dislike about Calendly?

A lot of times the meeting invite it creates shows I am the only guest on my meeting invite and doesn't add the person who actually set up the meeting, which causes them to miss the meeting because it is not on their calendar. Most of the time I have to manually add them to the invite after it is set up.

What problems is Calendly solving and how is that benefiting you?

It saves time when setting up meetings and trying to figure out a time that works well for both parties.

Mid Market (51-1000 emp.)
Mar 04, 2019
 Source
Overall Rating:
3.0
JC
Jessica C.
Packer
Share
"Good"
What do you like best about Calendly?

I enjoy the accuracy of the calender and how it lets em set appt times

What do you dislike about Calendly?

I dislike how much it stops working constantly

What problems is Calendly solving and how is that benefiting you?

Ive asked them to solve rhe breaking down issue many of times and they finally did

Small Business (50 or fewer emp.)
Feb 02, 2019
 Source
Overall Rating:
3.0
AG
Alan G.
Manager
Share
"Beautifully designed, well functioning "
What do you like best about Calendly?

I like the design, it’s very beautiful and comparing with normal calendar, its scheduling function is really efficient

What do you dislike about Calendly?

I don’t like the price. I’d rather choose google over calendly

What problems is Calendly solving and how is that benefiting you?

Scheduling meeting

Small Business (50 or fewer emp.)
Nov 08, 2018
 Source
Overall Rating:
3.0
CL
Christopher L.
Executive Vice President
Share
"Used to be great, but PRO gets most of the new features"
What do you like best about Calendly?

It's simple to use and connect to your existing calendar. There's reasonable flexibility in fine tuning when people can make appointments - like buffers before and after meetings. Group scheduling works fairly well. Its integration with Zapier is a good thing for managing automated workflows.

What do you dislike about Calendly?

Some basic features that are included on other platforms for similar cost, such as redirecting to a page after an appointment is made, and Google analytics, require an upgrade from the Calendly Premium to the Calendly PRO plan. This seems a bit excessive for basic features. I can understand Salesforce being at their highest level, but redirects and Google analytics aren't Salesforce. Also, you can't put select users on Pro - it' all or nothing for your entire base.

What problems is Calendly solving and how is that benefiting you?

We use it as part of our website conversion process for prospects to schedule calls with our inside sales group. By including scheduling as part of the process we definitely see more conversions.

Small Business (50 or fewer emp.)
Apr 18, 2018
 Source
Overall Rating:
3.0
CN
Charles N.
Founder
Share
"Not enough uptake"
What do you like best about Calendly?

The set-up user experience is super simple: the app syncs with your calendar, allows you full flexibility in how you book up your calendar and enables users to book different types of meetings with you e.g. 30 minutes web call vs. 1 hour face to face etc.

What do you dislike about Calendly?

As much as the tool is useful for me when I want someone to automatically book a meeting in my diary, most of my contacts bypass the link and try to schedule meetings with me directly (which is what they are used to doing to book a meeting with someone: speak straight to the person) so the uptake from my connections isn't very good

What problems is Calendly solving and how is that benefiting you?

Time savings when people actually use the tool and avoid clash of diaries. We've even set up the Calendly interface on our website so visitors can book in demos straight into our sales reps' calendars

Mid Market (51-1000 emp.)
Jan 18, 2018
 Source
Overall Rating:
3.0
SB
Shawna B.
Customer Service Supervisor
Share
"Bitter Sweet"
What do you like best about Calendly?

The ease of scheduling appointments is nice, nothing better than saying, schedule at time with me using this link below. Love the round robin feature and ability to block times in Calendly and not my Outlook calendar. For example, lunch from 12-1 everyday. I dont have to have a time slot on my outlook calendar to show me my lunch.

What do you dislike about Calendly?

1. Can't talk to anyone in support. You send an email and get an response via email. By the time we get the response, we have already done something as a work around. For example. If you misspell a clients name, you can't edit it. You have to cancel the appointment then apply it again, but you have to wait for everything to sync before the time is even available. If you book a time 15 minutes early for an hour appointment, you can't reschedule it because Calendly thinks there is an appointment at that time, even thought that's the appointment you are trying to reschedule! The syncing is our biggest issue. I removed all of the buffer times from our events and just made the events longer (which clients don't like to see a 90 minute demo when we said it would take 45) 2 days later I still couldn't book an appointment because the buffer was showing. I am actively looking for another solution due to these syncing issues.

What problems is Calendly solving and how is that benefiting you?

Booking demos and trainings is easier. My trainers don't like that someone can just throw something on their calendar, but the clients like not having to wait for an email response on availability.

Mid Market (51-1000 emp.)
Feb 24, 2023
 Source
Overall Rating:
2.5
BH
Brittany H.
Founder
Share
"I prefer google calendar overall."
What do you like best about Calendly?

scheduling students for ease of access in managing my day

What do you dislike about Calendly?

the appointments do not integrate well into Salesforce

What problems is Calendly solving and how is that benefiting you?

it allows me to schedule students more cohesively

Enterprise (> 1000 emp.)
Feb 24, 2023
 Source
Overall Rating:
2.5
TL
Torri L.
Founder
Share
"Calendly Review"
What do you like best about Calendly?

Calendly allows our students to schedule when it works best in their schedule.

What do you dislike about Calendly?

Calendly is a great product, its function for our business sometimes hinders productivity.

What problems is Calendly solving and how is that benefiting you?

N/A