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Basecamp Logo
Basecamp
Streamlined project management.
4.1
(5,257)
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Basecamp Reviews & Product Details

Basecamp Overview
What is Basecamp?

Basecamp has evolved as a project management platform since its launch in 2004 but its mission to help remote teams stay organized, productive, and efficient remains. One new feature that Basecamp recently added is called Basecamp Hill – a visual representation that divides the component of a project into a phase of uncertainty, unknowns, and problem-solving (uphill) and a phase of certainty, confidence, and execution (downhill). This is on top of Basecamp’s core features which include a Message Board, To-dos, Calendar, Documents and Files, Group Chat, and Automated Check-ins. It’s a top-down and bottom-up platform for everyone in a business or organization – from proprietors and C-level executives to project managers and individual team members.

Company Basecamp, LLC
Year founded 1999
Company size 51-200 employees
Headquarters Chicago, Illinois, United States
Social Media
Basecamp Categories on Findstack
Ask Questions about Basecamp
What Basecamp is best for?
How does Basecamp compare to Asana?
What are the pros and cons of Basecamp?
Basecamp Product Details
Capabilities
API
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
Basecamp Pros and Cons
Pros
  • Excellent for schedule and to-do list management
  • Automatic check-ins and group chat for remote work
  • Helpful message board
  • Useful for finding crucial documents
  • Easy and customizable environment
Cons
  • Requires third-party integration for time tracking
  • Features need to be a bit more flexible to achieve better functionality
Basecamp Features
Agile Methodologies Support
Budget Management
Calendar Integration
Client Portal
Collaboration Tools
Customizable Dashboards
Dependency Tracking
Document Management
File Sharing
Gantt Charts
Integration with Third-Party Apps
Issue Tracking
Kanban Boards
Milestone Tracking
Mobile Access
Notifications and Alerts
Portfolio Management
Progress Tracking
Project Planning
Project Templates
Real-Time Updates
Reporting and Analytics
Resource Management
Risk Management
Role-Based Access Control
Sprints Management
Task Management
Team Communication
Time Tracking
Workflow Automation
Basecamp Media
Basecamp 0
Basecamp 1
Basecamp 2
Basecamp 3
Basecamp 4
Basecamp 5
Basecamp Screenshots
Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: October 06, 2024
Basecamp Logo
5,257 Basecamp Reviews
4.1 out of 5
Mid Market (51-1000 emp.)
Jan 25, 2024
 Source
Overall Rating:
5.0
Shreya M. avatar
Shreya M.
Director Of Product And Patient Experience
Share
"Perfect tool for simple Project Management with clients"
What do you like best about Basecamp?

It is simple to use, has configurable sub-products we can pick and choose per the type of project. The unique thing is the ability to have clients view the updates and selected files we want them to see.

What do you dislike about Basecamp?

It does not have a comprehensive roadmap system. It is hard to manage the sub-items under each project on a single roadmap.

What problems is Basecamp solving and how is that benefiting you?

For agencies, it's a great product. When you have multiple client facing projects which do not have overlapping as such.

Small Business (50 or fewer emp.)
Jan 06, 2024
 Source
Overall Rating:
5.0
ZB
Zac B.
Founder
Share
"Concurrently Managing Multiple Projects"
What do you like best about Basecamp?

I like the way it is easy to use and implement and navigate. I also like how you can communicate in real time and have response in real time.For time collaboration base camp is really the best.

What do you dislike about Basecamp?

How can anyone dislike Basecamp and it is simply the best.

What problems is Basecamp solving and how is that benefiting you?

Since I started using Basecamp my company has made a lot of profit and progress. Basecamp is there to help companies grow.

Small Business (50 or fewer emp.)
Dec 29, 2023
 Source
Overall Rating:
5.0
VK
Vibin K.
Founder
Share
"With Basecamp I can oversee any project"
What do you like best about Basecamp?

I've been using Basecamp to handle many projects and I have to admit, the connection with different APIs really stands out for me. Basecamp's simplification of project management is great, especially for difficult jobs that include many team players. I really like the feature for keeping time. It has saved me a lot by helping to note how many hours I spend on different parts of a project, which then lets me give correct estimates of costs. This is very important because in the world of cloud computing, every hour matters and software costs can rise fast.

What do you dislike about Basecamp?

But, I think Basecamp should improve its functions for dealing with many projects at once. Not having GANNT charts makes it hard to see project schedules and assign tasks properly. When working on many projects, this becomes very important. At times, the interface can seem busy, particularly when you're dealing with various tasks.

What problems is Basecamp solving and how is that benefiting you?

Basecamp has mainly fixed the problem of project pieces being scattered for me. By having all my stuff in one spot, I can watch over every project I'm handling without missing small bits of information.

Small Business (50 or fewer emp.)
Oct 27, 2023
 Source
Overall Rating:
5.0
David M. avatar
David M.
Communications Director
Share
"Everything in One Place"
What do you like best about Basecamp?

The best thing about Basecamp 3 is the ability to have everything in one spot. Pings have replaced the occasional work text, the chat eliminates the need for some kind of group chat like Slack, the discussions are way better than email, and the files and documents feature has really been improved and works well with different cloud storage providers. The to-do and check-in systems are also fantastic.

What do you dislike about Basecamp?

We miss some of the calendar features of Basecamp 2. It would be nice to bulk-import a bunch of people at a time. I'd love the ability to link to a Dropbox folder in the Files and Docs section instead of a specific document.

What problems is Basecamp solving and how is that benefiting you?

It's helped us with communication and organization. There's far less confusion in the office about what's happening. It also makes it more transparent what people are working on, what's on their plate, and increases a sense of accountability.

Mid Market (51-1000 emp.)
Oct 19, 2023
 Source
Overall Rating:
5.0
MA
Muhammad A.
Founder
Share
"Practical screen-capturing software."
What do you like best about Basecamp?

As an accountant’s point of view, I can confidently say that Basecamp is reliable for team collaborations. The cheap monthly price of this application is my favorite part because my business cannot afford expensive software like this. It also works well for bigger teams or has a free version. I love the intuitive interface through which I create guest accounts (quite important when collaborating with external partners). It is a really well integrated collaboration app.

What do you dislike about Basecamp?

Nonetheless, there are certain things I do not like about Basecamp. Although it performs tasks effectively, it can be inadequate for complex projects. Though, the dashboard design of software is functional but a little bit does not fit with the more modern interface.

What problems is Basecamp solving and how is that benefiting you?

We benefit from increased productivity when using Basecamp, the answer to streamlined team communication and task tracking. It is critical for efficient financial management as we save time by consolidating multiple project resources into one point.

Small Business (50 or fewer emp.)
Sep 21, 2023
 Source
Overall Rating:
5.0
Ysrael C. avatar
Ysrael C.
Director De Arte
Share
"The best workflow manage systen"
What do you like best about Basecamp?

The easiest way to create to-dos and bookmarks, asign people to the work and upload documents in the text box, its very helpfull to find information in short time.

What do you dislike about Basecamp?

The paid version Its very expensive, maybe if you create a basic plan for small business, more people could use basecamp at work. It's a good way to work. Just that.

What problems is Basecamp solving and how is that benefiting you?

Workflow!! Put in order my team, change and assign to-do. Reducing coordination times by more than 50 percent so means 50% cost operative reducción. Great solution!

Mid Market (51-1000 emp.)
Sep 11, 2023
 Source
Overall Rating:
5.0
Phoebe A. avatar
Phoebe A.
Software Engineer
Share
"The easiest to use project management tool."
What do you like best about Basecamp?

We started using Basecamp to manage our projects 4 years ago and since then, the product has grown deep roots within our organization. It is a simple to use and easily accessible shared workspace platform that allows us to unite during projects which allows better collaboration. It helps us to keep all project information including files well organized and very safe. It allows us to assign tasks to individuals which helps us have a clarity on who is responsible for what. Basecamp also help us stay on deadlines by setting due dates to keep us reminded of the project timelines. It is an easy and very effective platform for communicating and discussing during projects through chatting and this help ensure everyone is able to get the necessary information at all times. We also use Basecamp to organize our work with To-dos amd this makes it easy to track the progress of the entire project by looking on what has been done and what is still to be done.

What do you dislike about Basecamp?

The customer support services through the contact us has been so responsive and this makes it easy for us to handle any setbacks quickly. All the features available are easy to use. I have really see n the better side of Basecamp and am yet to experience any dislikes from it.

What problems is Basecamp solving and how is that benefiting you?

Basecamp is generally used as a project management tool in our organization and it helps us to ensure projects are being run smoothly. It helps us to have a clear picture view of the entire project cycle from the start date to the end date. With Basecamp, it became easy for us to work collaboratively on projects as it makes it easy for us to communicate, share files , discuss and share ideas during projects via instant chatting. Basecamp has helped us streamline our work during projects. It has helped us ensure we finish our projects within the available timelines to avoid the inconveniences of deadlines like extra budget and failing to meet customers agreements.

Mid Market (51-1000 emp.)
Sep 10, 2023
 Source
Overall Rating:
5.0
Philip T. avatar
Philip T.
Area Director
Share
"Teamwork made easy"
What do you like best about Basecamp?

The ability to create your workgroups for the variety of teams I am on is a great feature. I love that you can communicate with team members efficiently and reliably. The activity log quickly lets you see at a glance the interactions and work that has been assigned, worked on, and completed. So helpful when it comes to working and communicating with your team efficiently.

What do you dislike about Basecamp?

There isn't much that I don't like, but if I could make the "To Do" feature more functional in updating tasks on a percentage base or even have checkpoints within one job. That would be a nice added feature.

What problems is Basecamp solving and how is that benefiting you?

We use Basecamp as our primary work and connection point for a variety of tasks and jobs. Basecamp helps coordinate and align all of our teammates so that they are all on the same page. The benefits we've seen is having one place for communication, one place for tasks to be deleated, one place where documents and edits are able to be made, together.

Small Business (50 or fewer emp.)
Sep 05, 2023
 Source
Overall Rating:
5.0
KT
Katie T.
Founder
Share
"It's changed everything about how our all-remote team operates!"
What do you like best about Basecamp?

Since we are all remote, Basecamp has really changed how we operate. Before, we were depending on one person in leadership to know what was going on with every project at all time, which was exhausting for her and limiting for the rest of the team. Now that we can create projects in Basecamp AND store all of our files there, just about anyone can pop in and see where we're at in a project at anytime. We also save so much time in not having to communicate constantly about priorities, schedules, locations of documents, etc.

What do you dislike about Basecamp?

There are a few small things I would love to see change in Basecamp. The main one would be that I would love to be able to have "done" on one task trigger a follow-up task. For example, I could click "done" on a proofing task and that would trigger the "make corrections" task to enable with a deadline of two business days later. That would make a huge difference for me as the project manager to know that those tasks are cascading on their own.

What problems is Basecamp solving and how is that benefiting you?

It's a major communication boost for us. To have the whole team in there and to have all of our current projects hanging out makes a huge difference. It really empowers the members of our growing team to feel like they are "in the know" for where we are headed with our products.

Small Business (50 or fewer emp.)
Aug 22, 2023
 Source
Overall Rating:
5.0
BF
Brian F.
Founder
Share
"Basecamp is our hub for communication and GSD"
What do you like best about Basecamp?

With folks who work onsite and offsite and hybrid Basecamp keeps us organized, connected, communicating well, and effective.

What do you dislike about Basecamp?

Really minor request: I'd like there to be "Card Templates" in the Card Tables. So that when you create a card it could have built in steps/to-dos.

What problems is Basecamp solving and how is that benefiting you?

We have folks who work offsite a lot and a number of part time employees. Basecamp is SUPER helpful for asynchronous communication and clarity on who's doing what when.

Small Business (50 or fewer emp.)
Aug 18, 2023
 Source
Overall Rating:
5.0
Rick G. avatar
Rick G.
Consultant, Analytic Methodologies
Share
"My Experiences with Basecamp"
What do you like best about Basecamp?

Great UI for all users, regardless of their levels of experience with online collaborative tools. As an account administrator/owner, I can create as many Basecamps as I need, each for a different project. Individuals added to specific Basecamps will only see those that they have been added to. If teams are posting Google Docs or Sheets to Basecamps, the entire content of those documents is searchable.

What do you dislike about Basecamp?

I would prefer that notifications to all in a Basecamp were set to ON by default. This is particularly important for distributed teams. I would like to see Microsoft 365 documents uploaded to Basecamp be completely searchable like Google Docs, Sheets, etc.

What problems is Basecamp solving and how is that benefiting you?

Timely distributed team collaboration across multiple time zones, for a wide variety of projects. From an administrator/owner POV, easy management of project administration and team members.

Small Business (50 or fewer emp.)
Aug 10, 2023
 Source
Overall Rating:
5.0
GS
Gabrielle S.
Ceo
Share
"Basecamp review"
What do you like best about Basecamp?

I like how you can manage projets and work with people easily and remotely.

What do you dislike about Basecamp?

Basecamp project timeline program is limited in what it can do.

What problems is Basecamp solving and how is that benefiting you?

It helps you work on projects with others remotely.

Small Business (50 or fewer emp.)
Aug 08, 2023
 Source
Overall Rating:
5.0
JC
Jess C.
Assistant Volunteer Coordinator
Share
"Basecamp helps to simplify organization and communication for teams"
What do you like best about Basecamp?

It is easy to upload documents onto Basecamp. Additionally, Basecamp sends out realtime updates to team members when an item is uploaded, a comment is made and when a task is assigned making it easy to keep up to date.

What do you dislike about Basecamp?

Basecamp does not have an easy search mechanism.

What problems is Basecamp solving and how is that benefiting you?

Basecamp is a one stop location for housing documents that are easy to access by all members of a team, easy interface for sharing updates and/or asking questions to the whole team and is user friendly allowing a wide range of individuals to feel comfortable accessing and utlizing it.

Small Business (50 or fewer emp.)
Jul 24, 2023
 Source
Overall Rating:
5.0
JB
Jordan B.
Account Coordinator
Share
"Very handy!"
What do you like best about Basecamp?

I love the user-friendlyness of Basecamp. Very easy to use, helps me keep my workday organized & communicate with my team about our projects.

What do you dislike about Basecamp?

Nothing, everything works to my advantage in Basecamp

What problems is Basecamp solving and how is that benefiting you?

It solves the problem of organization for me and team. Everything in one place - comms, tasks, etc.

Small Business (50 or fewer emp.)
Jul 22, 2023
 Source
Overall Rating:
5.0
VA
Vianney Nahomi A.
Full Desk Specialist
Share
"Great!"
What do you like best about Basecamp?

its easy to work with, it makes esier to work with long distance teams, it also allows you to create documents that you can share with your team, we also have a clock there to help us with the attendance.

What do you dislike about Basecamp?

I have a lot of junk emails from all the notifications received, you do need time to get used to it (you do need a proper training for your team). It's not a tool know by everyone.

What problems is Basecamp solving and how is that benefiting you?

It mainly solves communication issues, check in and out of work, delivery of documents, creation of shared folders, posting notes or pending, among other things.

Small Business (50 or fewer emp.)
Jul 19, 2023
 Source
Overall Rating:
5.0
MR
Marvin R.
Founder
Share
"Look Basecamp. So Simple!"
What do you like best about Basecamp?

Super simple and not bloated with endless features I would never use.

What do you dislike about Basecamp?

Nothing. I really do like it everything about it.

What problems is Basecamp solving and how is that benefiting you?

Basecamp helps our team stay connected and organized around various projects.

Mid Market (51-1000 emp.)
Jul 15, 2023
 Source
Overall Rating:
5.0
AM
Abhishek M.
Founder
Share
"Best tool for project management"
What do you like best about Basecamp?

The easy to use UI which helps newbees also to understand much better

What do you dislike about Basecamp?

Time tracker is not there. It would be good if specific projects have a time tracking on it so that it gives keep a project completeion in normal pace.

What problems is Basecamp solving and how is that benefiting you?

Helps to manage the multiple project all at one platform

Mid Market (51-1000 emp.)
Jul 06, 2023
 Source
Overall Rating:
5.0
KJ
Kevin J.
Founder
Share
"Boost efficiency and collaboration with Basecamp:Empowering Teams for Success."
What do you like best about Basecamp?

Simplifies communication and improves team productivity. Centralizes task tracking and project documentation. Enhances transparency and accountability within teams.

What do you dislike about Basecamp?

I have no repulsion towards anything. Basecamp helps to streamline project management and collaboration. It offers a user friendly interface and intuitive workflow. Supports integration with polular third party tools.

What problems is Basecamp solving and how is that benefiting you?

Enables seamless file sharing and version control. Promotes efficient project planning and resources allocation. Provides reliable data security and privacy measures.

Small Business (50 or fewer emp.)
Jul 04, 2023
 Source
Overall Rating:
5.0
Sherry P. avatar
Sherry P.
Customer Service Representative
Share
"Can't Recommend This Product Enough"
What do you like best about Basecamp?

1- Basecamp has a 100% free version! 2- Normal, everyday people can easily use it. 3- It will guide you through every step of every aspect of using it! It allows you to intergrate other applications into it.

What do you dislike about Basecamp?

There is not a template "bank" to use. But it will guide you through creating whatever you need. Or it will show you how to integrate another app so you can use their templates.

What problems is Basecamp solving and how is that benefiting you?

It helps me organize my very hectic life. It is like having a personal assistant I can pull up at any time and see what I need to do. It is a project management app for a newbie.

Enterprise (> 1000 emp.)
Jun 13, 2023
 Source
Overall Rating:
5.0
Emily M. avatar
Emily M.
Digital Marketing Strategy Consultant
Share
"Basecamp dominates for project management"
What do you like best about Basecamp?

The repetition of tasks or projects is a useful feature when you have a list of frequent tasks. It is simple to have the same procedure every time you want to run the task list. It is simple to add people outside the program and give them access to the same version of the program to collaborate on it. I like the look of a calendar. At the point when you are trying to set completion dates for tasks, observing the calendar layout can really help you understand your point of view for the date, the week and quickly rinse out any completed tasks that need to be moved or dealt with.

What do you dislike about Basecamp?

You possibly can adhere to Basecamp's ICal to exhibit Basecamp's program on your own calendar's calendar, this is helpful, however, it is very limited. I do not notice any features of it other than the name. There is no description or information about the job list or project the job is associated with. Combining it with different tools would be good. I would like to be able to view my own or my company's Outlook calendar on the same calendar, however, this is not currently possible. I use Basecamp V2 because the newer V3 lacks certain features of V2. It was apparently created with the goal of doing a slightly different job. Unfortunately, V2 does not receive feature updates as frequently as V3.

What problems is Basecamp solving and how is that benefiting you?

We use Basecamp within the marketing department. It can easily be used within the company, however, only the marketing department uses it at this time. It is used for the purpose of managing all projects and tasks within the marketing department. I don't particularly like logging in on my days off or even seeing the summary journal emails. On the contrary, the way we use it is this: in the event that I am assigned a task or a new project, it brings me together with the team and asks my project manager to take notes on the thing that needs to be done.