Shopify vs BigCommerce

Take a look at how Shopify and BigCommerce stack up against each other across pricing, features, and support using feedback from real users like yourself. Shopify scores 4.4 out of 5 from 4477 reviews, while BigCommerce has been rated 4.2 out of 5 from 495 reviews.
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Shopify Logo

Shopify

4.4
(4,477)
BigCommerce Logo

BigCommerce

4.2
(495)
At a Glance
Shopify Logo
Shopify
Starting at:
$32.00/month
BigCommerce Logo
BigCommerce
Starting at:
$39.00/month
Overview
Shopify Logo
Shopify
Shopify is an eCommerce platform that is nearly synonymous with eCommerce businesses. Best known for being a simple and effective tool for retailers, Shopify makes it quick and easy to create a shopping portal that offers dropshipping access and social media sales tools. It’s an accessible soluti... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
Shopify
View 4 images
Shopify Screenshots
BigCommerce Logo
BigCommerce
BigCommerce is a powerful online platform preferred by those just starting out in the eCommerce industry. The scalability of BigCommerce is especially notable, with businesses easily able to scale small stores into major retail hubs that are perfectly tailored and aligned with your overall retail... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
BigCommerce
View 4 images
BigCommerce Screenshots
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Pricing
Shopify Logo
Shopify
Free trial available
Free plan available
Billing type Recurring Subscription
Basic
$32.00
/ month
Shopify
$92.00
/ month
Advanced
$399.00
/ month
Plus
$2300.00
/ month
See all pricing
BigCommerce Logo
BigCommerce
Free trial available
Free plan available
Billing type Recurring Subscription
Enterprise
$0.00
/ month
Standard
$39.00
/ month
Plus
$105.00
/ month
Pro
$399.00
/ month
See all pricing
Pros and Cons
Shopify Logo
Shopify
Pros
  • Best-in-class eCommerce tools for online retailers
  • Integrations with a range of tools and apps via the Shopify app store
  • Comprehensive inventory management via the Shopify POS Pro plan
  • Customer management tools included in all plans for creating client profiles
  • Lots of customization options with the app store
Cons
  • POS subscription also requires a subscription to the eCommerce service
  • The offline mode often suffers from outages.
  • Not the best SEO performance
  • Minimal checkout customization options
BigCommerce Logo
BigCommerce
Pros
  • Leading eCommerce platform for SMBs and larger businesses
  • Provides to upload unlimited number of products
  • Very customizable themes
  • 24/7 customer support
  • Seamless store management tools
Cons
  • A bit expensive for those just starting out
  • Themes for customization can be costly
  • Abandoned cart functionality requires additional payment
  • Can have a higher learning curve than some alternatives
  • Becomes increasingly expensive for high-volume selling.
Reviewer's Segments
Shopify Logo
Shopify
Small Business
80.19%
Mid Market
14.63%
Enterprise
5.18%
BigCommerce Logo
BigCommerce
Small Business
77.98%
Mid Market
17.17%
Enterprise
4.85%
Deployment
Shopify Logo
Shopify
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
BigCommerce Logo
BigCommerce
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Support
Shopify Logo
Shopify
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
BigCommerce Logo
BigCommerce
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
Shopify Logo
Shopify
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
BigCommerce Logo
BigCommerce
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Integrations
Shopify Logo
Shopify
Total integrations: 115
  • ActiveCampaign for Marketing
  • Adobe Commerce
  • Aircall
  • Algolia
  • Automate.io
  • Avaza
  • BenchmarkONE
  • Bento
  • Bloomreach Commerce Experience Cloud
  • Brevo Marketing Platform
  • Bubble
  • Builderall
  • Cakemail
  • Campaign Monitor
  • Campayn
  • Checkout.com
  • ClickFunnels
  • Close
  • CloudTalk
  • Coda
  • CometChat
  • Comm100
  • Constant Contact
  • Contentful
  • Contentstack
  • ConvertKit
  • Copper
  • Crazy Egg
  • Domain.com Hosting
  • Drift
  • Drip
  • Dropified
  • Easyship
  • EngageBay
  • Fiverr
  • FreshBooks
  • Freshchat
  • Freshdesk Contact Center
  • GetResponse
  • Ghost
  • Gmail
  • Google Ads Formerly AdWords
  • Google Sheets
  • Gorgias
  • Gusto
  • HappyFox Chat
  • Help.com
  • Helpdesk
  • HubSpot Marketing Hub
  • HubSpot Service Hub
  • Impact
  • Instapage
  • Intuit Mailchimp
  • InventorySource
  • JivoChat
  • Kibo Order Management
  • Klaviyo
  • Kontent.ai
  • Learnworlds
  • Linktree
  • Mailercloud
  • Mailjet
  • Mailmodo
  • Managed Server Hosting
  • ManyChat
  • Mobivity
  • Namecheap
  • Olark
  • Omnisend
  • Outgrow
  • Pabbly Plus
  • Packhelp
  • Pagecloud
  • PartnerStack
  • Pinecone
  • Pixpa
  • Podium
  • Post Affiliate Pro
  • Printful
  • Printify
  • Prismic
  • Proof Pulse
  • Provide Support Live Chat
  • Pure Chat
  • QuickBooks Commerce
  • QuickBooks Desktop for Mac
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Respond.io
  • Salehoo
  • Salesforce Sales Cloud
  • Sanity
  • Scoro
  • SendPulse
  • Simplified
  • Spocket
  • Square Online
  • Strapi
  • Supermetrics
  • Synder
  • Template Monster
  • Thinkific
  • Tidio
  • Umbraco CMS
  • Varnish Cache
  • Wave
  • WebWave
  • Webflow
  • Wholesale 2B
  • Xero
  • XeroHosts
  • Zapier
  • Zoho Analytics
  • Zoho Campaigns
  • Zoho Inventory
  • Zoho Invoice
  • Zoho SalesIQ
  • Zoho Survey
  • beehiiv
  • inFlow Inventory
  • monday CRM
  • monday.com
BigCommerce Logo
BigCommerce
Total integrations: 14
  • ActiveCampaign for Marketing
  • Adobe Commerce
  • Aircall
  • Algolia
  • Automate.io
  • Avaza
  • BenchmarkONE
  • Bento
  • Bloomreach Commerce Experience Cloud
  • Brevo Marketing Platform
  • Bubble
  • Builderall
  • Cakemail
  • Campaign Monitor
  • Campayn
  • Checkout.com
  • ClickFunnels
  • Close
  • CloudTalk
  • Coda
  • CometChat
  • Comm100
  • Constant Contact
  • Contentful
  • Contentstack
  • ConvertKit
  • Copper
  • Crazy Egg
  • Domain.com Hosting
  • Drift
  • Drip
  • Dropified
  • Easyship
  • EngageBay
  • Fiverr
  • FreshBooks
  • Freshchat
  • Freshdesk Contact Center
  • GetResponse
  • Ghost
  • Gmail
  • Google Ads Formerly AdWords
  • Google Sheets
  • Gorgias
  • Gusto
  • HappyFox Chat
  • Help.com
  • Helpdesk
  • HubSpot Marketing Hub
  • HubSpot Service Hub
  • Impact
  • Instapage
  • Intuit Mailchimp
  • InventorySource
  • JivoChat
  • Kibo Order Management
  • Klaviyo
  • Kontent.ai
  • Learnworlds
  • Linktree
  • Mailercloud
  • Mailjet
  • Mailmodo
  • Managed Server Hosting
  • ManyChat
  • Mobivity
  • Namecheap
  • Olark
  • Omnisend
  • Outgrow
  • Pabbly Plus
  • Packhelp
  • Pagecloud
  • PartnerStack
  • Pinecone
  • Pixpa
  • Podium
  • Post Affiliate Pro
  • Printful
  • Printify
  • Prismic
  • Proof Pulse
  • Provide Support Live Chat
  • Pure Chat
  • QuickBooks Commerce
  • QuickBooks Desktop for Mac
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Respond.io
  • Salehoo
  • Salesforce Sales Cloud
  • Sanity
  • Scoro
  • SendPulse
  • Simplified
  • Spocket
  • Square Online
  • Strapi
  • Supermetrics
  • Synder
  • Template Monster
  • Thinkific
  • Tidio
  • Umbraco CMS
  • Varnish Cache
  • Wave
  • WebWave
  • Webflow
  • Wholesale 2B
  • Xero
  • XeroHosts
  • Zapier
  • Zoho Analytics
  • Zoho Campaigns
  • Zoho Inventory
  • Zoho Invoice
  • Zoho SalesIQ
  • Zoho Survey
  • beehiiv
  • inFlow Inventory
  • monday CRM
  • monday.com
Top Alternatives
Shopify Logo
Shopify
See all alternatives
BigCommerce Logo
BigCommerce
See all alternatives
Company Details
Shopify Logo
Shopify
  • By Shopify Inc.
  • Located in Ottawa, Ontario, Canada
  • Founded in 2006
BigCommerce Logo
BigCommerce
  • By BigCommerce Pty. Ltd.
  • Located in Austin, Texas, United States
  • Founded in 2009