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Zoho Mail Logo
Zoho Mail
Streamlined Email for Business
4.4
(609)
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Zoho Mail Reviews & Product Details

Zoho Mail Overview
What is Zoho Mail?

Zoho Mail is a component of the wider Zoho ecosystem–a popular choice among small to medium enterprises. It’s preferred for smaller organizations that are working with smaller budgets. The platform offers access to mobile applications and other productivity features, at very affordable rates. Zoho Mail is also secure. The simplicity of the control panel is certainly an advantage and it provides a big-picture overview of communications.

Company Zoho Corporation
Year founded 2000
Company size 10,001+ employees
Headquarters Chennai, Tamil Nadu
Social Media
Zoho Mail Categories on Findstack
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Ask Questions about Zoho Mail
What Zoho Mail is best for?
How does Zoho Mail compare to Todoist?
What are the pros and cons of Zoho Mail?
Zoho Mail Product Details
Capabilities
API
Segment
Small Business
Enterprise
Deployment Cloud / SaaS / Web-Based, Desktop Mac, Desktop Windows, Mobile Android, Mobile iPad, Mobile iPhone
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
Zoho Mail Pros and Cons
Pros
  • Great for email attachments
  • Email hosting with your own domain
  • Tasks and bookmarks included
  • Lots of technical support for paid plans
  • Affordable pricing
Cons
  • Limited in terms of advanced features
  • Not the best for cloud storage
Zoho Mail Features
API Access
Audit Trail
Automations
Bulk Task Actions
Calendar View
Collaboration Tools
Comments & Mentions
Customizable Workflows
Due Date Tracking
File Attachments
Gantt Charts
Integration with Other Tools
Kanban Boards
Labels & Tags
Mobile Access
Notifications & Reminders
Offline Access
Priority Levels
Progress Tracking
Real-Time Updates
Recurring Tasks
Reporting & Analytics
Search Functionality
Subtasks
Task Assignment
Task Creation
Task Dependencies
Template Management
Time Tracking
User Permissions
Zoho Mail Media
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Zoho Mail Screenshots
Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: December 07, 2024
Zoho Mail Logo
609 Zoho Mail Reviews
4.4 out of 5
Small Business (50 or fewer emp.)
Sep 22, 2019
 Source
Overall Rating:
5.0
KM
Kanika M.
Digital Marketer
Share
"Best Mailing Service For Every Business & Personal "
What do you like best about Zoho Mail?

I have recently implemented zoho mail in my company project, and so far I liked it a lot.It makes communication really easy, it is worth noting that the customer service is excellent for the free service which is what I currently use in order is an excellent alternative to traditional email providers.make communication really easy with Zoho.

What do you dislike about Zoho Mail?

According to me there is nothing to dislike about the zoho.

What problems is Zoho Mail solving and how is that benefiting you?

Its helps me to secure my mailing system with many advanced features to used in my daily professional life.Even I can track emails for better client engagement and also make sure my emails are being read.

Mid Market (51-1000 emp.)
Sep 16, 2019
 Source
Overall Rating:
5.0
NG
Nikhil G.
Nikhil Gupta
Share
"Best platform to collaborate with your team through emails"
What do you like best about Zoho Mail?

Zoho mail helps me to collaborate with my team more efficiently due to its robust features. I can make announcements, assign tasks, create events and can even share notes with my teammates which helps to keep a track of our day to day activities and get things done quickly.

What do you dislike about Zoho Mail?

I have been using Zoho mail for a while now and have not faced any significant issue. Moreover, there technical support team is available 24*7 so, there's always someone to help you out either by phone or email.

What problems is Zoho Mail solving and how is that benefiting you?

With Zoho mail, I can get my email reviewed by sharing a draft before actually sending it to a group of people. Conversations are made productive and easy instead of the confusing replies and forward mails. Work is done in a more efficient way due to its collaborative features which reduce time and increase productivity. Also, one of the best feature that has benefited me is its privacy guarantee. The data is fully encrypted so, the company's documents are always secure and accessible.

Small Business (50 or fewer emp.)
Sep 03, 2019
 Source
Overall Rating:
5.0
VS
Vikram S.
Digital Marketer
Share
"Best Email Platform For Every Size of Business"
What do you like best about Zoho Mail?

I have recently implemented zoho mail in my site. It works awesome for me. since many of my emails have images and PDF files, the server interface is very readable and, as you click on your emails, the new windows are cascading and expanding on the right, which facilitates the rapid scanning of the necessary information. Additional applications and add-ons, such as Group Calendars, Streams, Tasks, etc., make communication really easy. It is worth noting that the customer service is excellent for the free service which is the one I currently use in order to be an excellent alternative. the best part of Zoho they offer best quality without ads in email.

What do you dislike about Zoho Mail?

I dislike a few features of Zoho like Inbox themes take a long time to load and it is not possible to import contacts from your social networks. Sometimes users signed with the app through mobile but during using the mobile app if you want to include your signature you will have to do it on the web.

What problems is Zoho Mail solving and how is that benefiting you?

Without a doubt this is an email service totally ideal for our company and also on a personal use level now I have my own "place" to host all my work-related emails, organize them to my liking and share them with the The rest of my coworkers with the Streams folders, makes general communication between users quick and easy, and moderates to make it suitable is an incredibly safe way to create a platform for communication-related to the company, both with Customers as with my own work team.

Small Business (50 or fewer emp.)
Sep 03, 2019
 Source
Overall Rating:
5.0
Kieran W. avatar
Kieran W.
Marketing Assistant At Auxillis
Share
"A great application for the workplace "
What do you like best about Zoho Mail?

I really like the way you can interact with your colleagues and social media platforms all in one place

What do you dislike about Zoho Mail?

Zoho can be a little bit frustrating to use at times, particularly the blanket mailing app

What problems is Zoho Mail solving and how is that benefiting you?

We don't really problem solve with Zoho we just use it as a general platform

Small Business (50 or fewer emp.)
Aug 29, 2019
 Source
Overall Rating:
5.0
AS
Arjan S.
Owner
Share
"Great alternative to Office 365 or Google Apps"
What do you like best about Zoho Mail?

The zoho mail is fully featured as you might expect from office 365 or google apps. I've used both competitors products before, and zoho mail works just as good, for half (or less) the price. Their web- and mobile apps work great and are easy to use. Setting up zoho mail was really easy, I just had to change some DNS settings and I was done. I use their light plan and it offers great extra features like multiple domains, exchange and imap support.

What do you dislike about Zoho Mail?

The administration panel looks and feels a bit outdated, but works otherwise great.

What problems is Zoho Mail solving and how is that benefiting you?

I don't want to have my email at my hosting company. This way people can still contact me if my hosting goes down. The email Zoho is offering is also much more feature complete than a standard imap server. It offers contacts, calendar, tasks and more.

Mid Market (51-1000 emp.)
Aug 26, 2019
 Source
Overall Rating:
5.0
JS
Jayasinghe S.
Network Engineer
Share
"Powerful mail solution with reasonable price"
What do you like best about Zoho Mail?

Zoho is ideal mail solution for small bushiness organizations, as zoho mail box price is reasonable. very reliable and user friendly solution. lot of great features are there, such as mail, calendar, task, notes, contacts, book marks, live chat.. etc. implementation is very easy, not much complex menus. As a cloud solution support all platforms, mobile client also available. zoho has fast synchronization capabilities

What do you dislike about Zoho Mail?

Nothing to dislike, we are happy with Zoho mail

What problems is Zoho Mail solving and how is that benefiting you?

We have been using zoho mail more than two years, which is fast and easy solution, comparing with other market products zoho mail price is very low. also implementation and maintenance is very easy, over-roll our experience is good.

Small Business (50 or fewer emp.)
Aug 22, 2019
 Source
Overall Rating:
5.0
Fiach R. avatar
Fiach R.
Director
Share
"Great webmail interface"
What do you like best about Zoho Mail?

Fast, reliable, and own-domain email. Alternative to G-Suite.

What do you dislike about Zoho Mail?

The SMTP server has some quirks which makes it awkward to send mail programmatically.

What problems is Zoho Mail solving and how is that benefiting you?

Own domain email

Small Business (50 or fewer emp.)
Aug 12, 2019
 Source
Overall Rating:
5.0
Steven H. avatar
Steven H.
Realtor®, Brokered By E Xp Realty
Share
"Zohomajl is improving a lot!"
What do you like best about Zoho Mail?

I like the fact that zohomajl as a software is growing a lot - there’s a lotta new updates coming on that make it easy to grow a business. And of course the best part is that you can use their basic features for FREE!

What do you dislike about Zoho Mail?

I don’t like the layout and design - I feel like it could be a lot more aesthetically pleasing. It’s a little old to be honest.

What problems is Zoho Mail solving and how is that benefiting you?

Using zoho mail’s free basic features/business email for my business, at least initially. However you have to use their platform for the free account.

Small Business (50 or fewer emp.)
Aug 08, 2019
 Source
Overall Rating:
5.0
Daniel H. avatar
Daniel H.
Qa And Support Specialist
Share
"They have a 'Free Forever Plan' !!!!"
What do you like best about Zoho Mail?

They offer a 'Free Forever Plan' with up to five users, 5GB/User, 25MB attachment limit.Web access only. Email hosting for single domain. They have several other pricing options to choose from. 24/7 support via email, phone, and live chat

What do you dislike about Zoho Mail?

Doesn't have the same robust features as Google Suite but it works well enough. No major issues or complaints to report.

What problems is Zoho Mail solving and how is that benefiting you?

Using email for my professional websites. Easy to set up and install. If you know how to set up MX records then it is very easy to configure. I also use the mobile app, no issues there either.

Small Business (50 or fewer emp.)
Aug 08, 2019
 Source
Overall Rating:
5.0
SD
Sean D.
Sean Dollwet
Share
"easy and free way to make email alias"
What do you like best about Zoho Mail?

I use zoho mail free option to create a email forward and email alias. It's the easiest option i found

What do you dislike about Zoho Mail?

although it is the easiest option to set these up, the other interface can be a bit more confusing than others like gmail for example/

What problems is Zoho Mail solving and how is that benefiting you?

Setting up email alias and email forwarding to my gmail has been very helpful

Small Business (50 or fewer emp.)
Jul 22, 2019
 Source
Overall Rating:
5.0
MM
Marcus M.
App And Web Developer
Share
" Perfect email for your company"
What do you like best about Zoho Mail?

Zoho Mail is the ideal Zoho tool for the management of your company, it is fast, easy to use with a very pleasant interface in sight, I love the possibility of adding custom tags for my mails, it has useful applications to organize your work In addition to having powerful functionalities for advanced users. It is exelentte for a small team offering a free plan and 5 users, being easy to update and configure for larger teams.

What do you dislike about Zoho Mail?

Sometimes emails take a while to load completely and the size of the files you can upload is somewhat limited, but these things are minor problems.

What problems is Zoho Mail solving and how is that benefiting you?

It is a very useful solution to standardize and manage the work tools for the team, it helps to maintain communication and organization inside and outside the office, the mobile application helps me to always be connected.

Mid Market (51-1000 emp.)
Jul 14, 2019
 Source
Overall Rating:
5.0
JS
Jorge S.
It Specialist
Share
""
What do you like best about Zoho Mail?

Not provided

What do you dislike about Zoho Mail?

Not provided

What problems is Zoho Mail solving and how is that benefiting you?

Not provided

Small Business (50 or fewer emp.)
Jul 09, 2019
 Source
Overall Rating:
5.0
Yashika J. avatar
Yashika J.
Hr Executive
Share
"Zoho mail is suitable for the mailing process between an organisation and outside also."
What do you like best about Zoho Mail?

Zoho mail helps in the mailing between two colleagues as well as by integrating with gmail it helps processing mailing conversations through gmail via. zoho mail. zoho mail is suitable for mail rather than gmail as it is easier to use and can be easily integrated with other apps and software. specially zoho software addresses that it's features like people, recruit, mail, etc.are integrated with each other which makes the working very easy and convenient.

What do you dislike about Zoho Mail?

In zoho mails, the fact which i didn.t like was it is very rigid for the use of a new user. as it is very confusing in establishing the mailing process of the whole company. even it is somewhat difficult for the new employee to properly use it with full confidence. but yes somewhere it is comparatively better than outlook and gmail.

What problems is Zoho Mail solving and how is that benefiting you?

Through the help of Zoho mails, i am solving the day-to-day workings which are related to the mailings as well as it helps in the other aspects also as it is integrated with the other zoho contents, so it helps in the documentation and data filing as well as in accounting pocesses. zoho mails is very easy and simple to use once it is stabilized properly.

Small Business (50 or fewer emp.)
Jul 02, 2019
 Source
Overall Rating:
5.0
AW
A W.
Owner
Share
"Great email platform for business"
What do you like best about Zoho Mail?

I appreciate the ease of use, the fact that the program is free for the size of our company and does not contain ads.

What do you dislike about Zoho Mail?

Zoho Mail is straightforward. I don't have any complaints.

What problems is Zoho Mail solving and how is that benefiting you?

It makes it faster to share information and communicate with colleagues by tagging one another in messages, which is nice.

Mid Market (51-1000 emp.)
Jun 08, 2019
 Source
Overall Rating:
5.0
Kumar B. avatar
Kumar B.
Senior Security Consultant
Share
"Excellent mailing solution."
What do you like best about Zoho Mail?

We use Zoho mail and we are happy with the features are service provided by mail team. We found and utilized interesting features most of which we are still learning on a day to day basis. This is a power packed solution with contacts manager, calendar, tasks and many other features. We also use spam management system in zoho mail which filters our spam mails.

What do you dislike about Zoho Mail?

Support is good but their turn around time can be reduced and there can be multiple levels of support. Product is huge and the features are unlimited with integration. features are unlimited with integration. features are unlimited with integration.

What problems is Zoho Mail solving and how is that benefiting you?

We have succeed with our mailing needs and this has simply provided a standard solution from start. I would recommend to my corporate colleagues without a second thinking.

Small Business (50 or fewer emp.)
Jun 04, 2019
 Source
Overall Rating:
5.0
DC
Danello C.
Designer Webmaster
Share
"Efficient email manager"
What do you like best about Zoho Mail?

I like the design, it's elegant and I can open it from any computer. It's safe, with two-step authentications I no longer have to worry about the security of my information. I like the confirmation of the emails sent.

What do you dislike about Zoho Mail?

I have no complaints at the moment but I would like Zoho Notebook to be integrated into this.

What problems is Zoho Mail solving and how is that benefiting you?

Easy distribution of incoming emails. Reduce spam.

Small Business (50 or fewer emp.)
May 11, 2019
 Source
Overall Rating:
5.0
OLIVIA J. avatar
Olivia J.
Administrative Secretary
Share
"Zoho Mail allows you to improve the internal communication and productivity of your company. "
What do you like best about Zoho Mail?

The fact of being able to work in conjunction with all the applications or tools that Zoho offers for your company is one of the features that most pleases this application, so you may be able to manage the number of sales you have of your product. On the other hand it offers an excellent interface very simple but fast, in this way you can make use of your email in a very fast and fluid way. In addition, Zoho Mail uses images, and organizes all your attachments by type. In this way, you can now see and choose the icon you want and finally, one of the features that I like the most is that it allows informal conversations around individual emails.

What do you dislike about Zoho Mail?

Something that can become a problem is that if you want to get more out of the application, then it is necessary to obtain the final version of this, which is usually paid, if you want to get the most out of the mail electronic.

What problems is Zoho Mail solving and how is that benefiting you?

Undoubtedly the use of a business email as it is Zoho Mail facilitates the activities of a company, which means saving time that you can invest in other important matters, thanks to the characteristics that it has and that allow to streamline and materialize the communications in real time between members of an organization or company.

Enterprise (> 1000 emp.)
Feb 27, 2019
 Source
Overall Rating:
5.0
KH
Katie H.
Miss Katie Hopkins
Share
"Great email account with calendar functionality "
What do you like best about Zoho Mail?

I love that the email account has folder to place notification and newsletter type emails in so it is easy to access important emails in inbox

What do you dislike about Zoho Mail?

There isn't anything I don't like about zoho email

What problems is Zoho Mail solving and how is that benefiting you?

I can communicate quickly with colleagues and can see a calendar clearly on the software too.

Small Business (50 or fewer emp.)
Jan 31, 2019
 Source
Overall Rating:
5.0
Kelly L. avatar
Kelly L.
Freelance Employee
Share
"Great free mail"
What do you like best about Zoho Mail?

I like that you can easily get a free email account through Zoho that is linked to your own domain. I have this set up for my side business where I make crafts.

What do you dislike about Zoho Mail?

The only thing that can be a little tricky is setting it up, if you aren't very tech savvy. I'm pretty good with this kind of thing and it took me a little while to get it going. If you're persistent and read all the instructions they provide you with, you'll be fine.

What problems is Zoho Mail solving and how is that benefiting you?

Zoho allows me to have a professional email with my domain name attached, free of charge. This really helps me out because I own a (very) small handmade business. I love being able to reap this benefit without having to pay for it.

Small Business (50 or fewer emp.)
Jan 30, 2019
 Source
Overall Rating:
5.0
GH
Genaro Ernesto H.
Ceo It Consultant
Share
"Easy setup, low costs, wide services portfolio"
What do you like best about Zoho Mail?

Its simple deployment and price, it offers a lot and is very easily integrated with other zoho applications and many other systems

What do you dislike about Zoho Mail?

I would really love that the free version supported POP or IMAP, but still, the free mobile app and the web services are very good options

What problems is Zoho Mail solving and how is that benefiting you?

Simple email access from anywhere at low costs, integrated office suite solution

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