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Typeform
4.5
(710)
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Typeform Reviews & Product Details

Typeform Overview
What is Typeform?

Typeform is an easy-to-use, fun, and customizable quiz maker that is one of the most popular options used by marketers. Typeform has various editing tools that are versatile and can be tailored to suit the unique needs of your business. And while it can capably create quizzes, it’s also an excellent tool for designing and customizing forms. Other features include a no-code chatbot and a Videoask feature, which provides interactive video questions. It also offers logic jumps, branching forks for possible subgrouping, as well as a unique calculator function designed to present various questions to people according to their results.


Typeform is also often used as Online Form Builder of choice in Indie Hacker and Marketing tech stacks.

Typeform Categories on Findstack
Ask Questions about Typeform
What Typeform is best for?
How does Typeform compare to Zoho Forms?
What are the pros and cons of Typeform?
Typeform Product Details
Capabilities
AI
Segment
Small Business
Mid Market
Ease of use
Beginner
Deployment Cloud / SaaS / Web-Based
Support Email/Help Desk
Training Documentation
Languages English
Typeform Pros and Cons
Pros
  • Flexible platform for creating diverse quiz types
  • Paid plans offer extensive features
  • Statistically receives high completion rates because of better UI
Cons
  • Limited free version
  • No phone support
Typeform Media
Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: November 04, 2024
Typeform Logo
710 Typeform Reviews
4.5 out of 5
Small Business (50 or fewer emp.)
Dec 01, 2023
 Source
Overall Rating:
5.0
Mathilde A. avatar
Mathilde A.
Chargée De Marketing Et Communication
Share
"Une plateforme idéale pour réaliser des questionnaires designs, complets et ludiques."
What do you like best about Typeform?

La simplicité de prise en main, facile d'utilisation et accessible à tout le monde.

What do you dislike about Typeform?

Pour le moment je ne vois pas d'inconvénients.

What problems is Typeform solving and how is that benefiting you?

Suivi de questionnaires de nos clients, comprendre leurs attentes et les évoluer. Nous l'utilisons à des fins Marketing et mise en place de futurs campagnes également.

Mid Market (51-1000 emp.)
Nov 24, 2023
 Source
Overall Rating:
5.0
HB
Heather B.
Founder
Share
"Typeform is great"
What do you like best about Typeform?

It is easy to use and fun to create!!!!!

What do you dislike about Typeform?

I wish the results were viewable in different kinds of graph formes

What problems is Typeform solving and how is that benefiting you?

It is letting me know what my employees think and value.

Small Business (50 or fewer emp.)
Nov 24, 2023
 Source
Overall Rating:
5.0
MD
Marianna "Yana" D.
Founder
Share
"A great platform for doing what they say they can do."
What do you like best about Typeform?

The nicest part is that they are start-up friendly, we're a start up on their free plan, its been great for us so far. It is easy to use, we use it almost daily. and its very easy to integrate.

What do you dislike about Typeform?

a little complicated to make complex forms, but they are working on this.

What problems is Typeform solving and how is that benefiting you?

We use it for customer surveys.

Small Business (50 or fewer emp.)
Nov 16, 2023
 Source
Overall Rating:
5.0
paul P. avatar
Paul P.
Dueño Principal
Share
"Siempre es bueno experimentar y acertar"
What do you like best about Typeform?

Sus mejorías en proyectos y su facilidad de implementación

What do you dislike about Typeform?

Lento atención a clientes es un poco lenta

What problems is Typeform solving and how is that benefiting you?

Por el momento aún no he tenido esa fortuna

Small Business (50 or fewer emp.)
Nov 15, 2023
 Source
Overall Rating:
5.0
Asis P. avatar
Asis P.
Head Of Design / Sr Manager Design
Share
"The Best Form and data collection tool"
What do you like best about Typeform?

Beautiful form creations, great and useful integrations.

What do you dislike about Typeform?

Pricing is too obtuse and high. Capping at 10 repsonses is too less. Could have done 100 or so for it to become sticky for me. Especially when google forms is free with gsuite

What problems is Typeform solving and how is that benefiting you?

Data collection through forms and routing it to the right integration place for analysis

Small Business (50 or fewer emp.)
Nov 09, 2023
 Source
Overall Rating:
5.0
LF
Luke F.
Founder
Share
"Perfect for e-Learning"
What do you like best about Typeform?

Typeform offers us unparalleled design and branding functionality compared to all other form builders. The logic functionality is intuitive and allows us to create visually stunning e-learning content that is more interactive and engaging than other services. Support is generally excellent, and the community is a great resource. I use Typeform most days in my role, and it has been easily integrated into our business.

What do you dislike about Typeform?

We would like more functionality around form creation based on existing forms. For example, it would be helpful for us to save 'blocks' within our existing forms as templates to be used in other forms. It would also be helpful to organise folders, as the Dashboard can be quite busy.

What problems is Typeform solving and how is that benefiting you?

We need to create visually-appealing interactive e-Learning content that draws information and insights from the learner. Typeform facilitates this two-way learning more than any other service.

Small Business (50 or fewer emp.)
Nov 03, 2023
 Source
Overall Rating:
5.0
AG
Aitana G.
Head Of Admin
Share
"Create the best and most versatile forms with Typeform!"
What do you like best about Typeform?

Typeform is an indispensable tool in our business, it offers a lot of flexibility when creating forms and we use them for various applications. Whether it's enrollment or application forms, or session review surveys for our conference, Typeform empowers us with a user-friendly and very intuitive platform that has let us customize and design literally everything we need. The connection with Google Sheets and Zapier works seamlessly and we use it to move over automatically all the responses to a Google Sheet or our CRM.

What do you dislike about Typeform?

Our only regret was when they decided to discontinue the Chat Form creation feature. It was a very unique way for our clients to communicate and answer all their questions with us without the need for human-touch but in a very customized way. That feature enhanced our user experience on our website and allowed us to have real-time interactions and reduced the response time for client inquiries.

What problems is Typeform solving and how is that benefiting you?

Typeform solves several problems for our business. It simplifies the process of data collection, it has a great user experience that makes the process more enjoyable for our clients, it has great data analysis and reporting features, and it has reduced significantly the time and resources we require to manage forms and surveys

Small Business (50 or fewer emp.)
Nov 02, 2023
 Source
Overall Rating:
5.0
DB
Darnell B.
Growth Strategist & Educator
Share
"Typeform is a remarkable platform..."
What do you like best about Typeform?

I love the product and I love the people behind the product. It is because of them that I think of surveys differently; that my forms are more personalized and personable.

What do you dislike about Typeform?

I'd love for it be easier to send out test versions of my surveys; there are several instances in which I need to show people examples of the types of forms I've created but it's tedious to unpublish/republish forms.

What problems is Typeform solving and how is that benefiting you?

It helps me have asynchronous convos with my clients, audiences, and subscribers, while also learning from them, as I ask poignant questions.

Small Business (50 or fewer emp.)
Nov 02, 2023
 Source
Overall Rating:
5.0
TL
Trevor L.
Founder
Share
"Incredible platform for user insights and data collection"
What do you like best about Typeform?

I love how easy it is to create a form that can be used across different platforms. We use it embedded on our website to collect data from users in the form of a quiz. We then use their quiz results for user insights and also to help guide them to the best product in our store.

What do you dislike about Typeform?

I wish there were more integrations with Shopify. Ideally we could collect customer data and have it directly imported in to Shopify rather than having to use Zapier which adds cost to our usage.

What problems is Typeform solving and how is that benefiting you?

We use Typeform in the form of a quiz on our homepage to collect user data that can be used for insights, directing them to the best product that's a fit for them, and also sales outreach. We've loved using Typeform embedded because it's so easy to use. It's also incredibly versatile so we have complex forms with different endings that allow us to direct people to the right product. Then we can use this information for marketing efforts to get them to convert. It's fantastic and almost 20% of our quiz takers convert to a purchase.

Small Business (50 or fewer emp.)
Nov 02, 2023
 Source
Overall Rating:
5.0
CB
Caroline B.
Founder
Share
"Seamless and intuitive. Great Customer support"
What do you like best about Typeform?

The customer support is really what makes the difference. On multiple occasions, they were able to solve more conplex questions which required understading a form's content, and address my concerns on multiple levels. Also, they are super start-up oriented, helping in any way you can to grow your business.

What do you dislike about Typeform?

The fact that the Meta Pixel integration is only available on the pricier plans

What problems is Typeform solving and how is that benefiting you?

It helps me at all steps of my business: from lead capture to interactice forms throughout the customer journey all the way to reflection and feedback.

Mid Market (51-1000 emp.)
Oct 16, 2023
 Source
Overall Rating:
5.0
JD
Javier D.
Contractor
Share
"Typeform review"
What do you like best about Typeform?

Allows you to create forms in an easy and intuitive way

What do you dislike about Typeform?

Using the API to integrate other software is complex

What problems is Typeform solving and how is that benefiting you?

Creation of professional and simple forms

Small Business (50 or fewer emp.)
Oct 08, 2023
 Source
Overall Rating:
5.0
WL
William L.
Marketing Director
Share
"Visually attractive surveys and easy to use"
What do you like best about Typeform?

I have been using typeform to distribute end of the year surveys which have produced a great response rate. It is one of our most engaging marketing tactics.

What do you dislike about Typeform?

If there are downsides, they are very minor. Overall, I'm a big fan of Typeform.

What problems is Typeform solving and how is that benefiting you?

It helps me create visually appealing surveys which my clients will complete.

Mid Market (51-1000 emp.)
Sep 26, 2023
 Source
Overall Rating:
5.0
Victor C. avatar
Victor C.
Customer Success Manager
Share
"Doesn't get easier than Typeform"
What do you like best about Typeform?

Typerform is increadibly easy to use, I have been using it in one capacity or another for the past 4 + years and I honestly don't feel the need to explore alternatives at this point.

What do you dislike about Typeform?

Certain design features a blocked by a pay wall which is a bit dissapointing but also understandable.

What problems is Typeform solving and how is that benefiting you?

Capture client feedback and analyze the responses

Enterprise (> 1000 emp.)
Sep 16, 2023
 Source
Overall Rating:
5.0
BHARGAVA H. avatar
Bhargava H.
Software Engineer I
Share
"Unparalled User-Friendly Inteface for Forms"
What do you like best about Typeform?

What I like about Typeform is its user-friendly interface. It's design and customization options allow us to create forms that are different from the existing ones. I like how smooth it runs while filling, it gives a refreshing experience.

What do you dislike about Typeform?

The only thing that I dislike about Typeform is the pricing. In free and basic plans, the features are very limited and the responses could be increased. Also, file upload features are not available in free-tier plan.

What problems is Typeform solving and how is that benefiting you?

We use Typeform in our company to conduct surveys or create forms for booking cabs when employees want to come to the office. Also, if there are any events, to collect information about their participation we use typeform. I also like that we can accept payments from the basic plan itself.

Enterprise (> 1000 emp.)
Sep 07, 2023
 Source
Overall Rating:
5.0
LY
Lim Y.
Founder
Share
"Very good survey software - by far one of the best I had experience"
What do you like best about Typeform?

intuitive, easy to use, powerful, flexible and with nice design.

What do you dislike about Typeform?

Nope. It is wroking almost perfectly with what I am trying to achieve.

What problems is Typeform solving and how is that benefiting you?

I am using it to perform user reseach - its beatiful layout, interface, features such as logic, are just working superb.

Mid Market (51-1000 emp.)
Sep 05, 2023
 Source
Overall Rating:
5.0
BD
Britt D.
Product Marketing Specialist
Share
"Simple, intuitive, yet customizable to fit any kind of research"
What do you like best about Typeform?

Typeform has a sleek, intuitive design that makes building surveys (for any purpose!) easy. Users (internally and externally) also seem to have a better sense fo security with the platform than some other survey options on the market.

What do you dislike about Typeform?

There isn't much to dislike. For non-internal purposes, at times gathering customer/user information that easily syncs back to your CRM or customer database can be manual, but it's still worth the investment, in my opinion. I much prefer it over other options like Google Forms, Survey Monkey, and such.

What problems is Typeform solving and how is that benefiting you?

We use Typeform for internal surveys, market research, product research, customer research and interviews, etc.

Small Business (50 or fewer emp.)
Aug 23, 2023
 Source
Overall Rating:
5.0
RM
Roy M.
Marketing Consoltunt
Share
"Very convinient and no downtime"
What do you like best about Typeform?

Ease of changing questions to adapt to your marketing needs. They also have a generous free plan.

What do you dislike about Typeform?

The product has been good so far. But I will make sure to leave feedback once I encounter something

What problems is Typeform solving and how is that benefiting you?

Onboarding of my customers through quizzes has helped me gain more customers to purchase my products.

Small Business (50 or fewer emp.)
Aug 18, 2023
 Source
Overall Rating:
5.0
Ellie K. avatar
Ellie K.
Talent Acquisition Specialist
Share
"Such a comprehensive survey tool!"
What do you like best about Typeform?

Aside from the ultra-friendly UI both on the form development perspective and for the end user, I love how seamless this integrates with my life. Exporting results is easy, but reading them in the Typeform results page is almost easier than Excel! I love that you can create a beautiful survey that actually makes people want to fill it out too!

What do you dislike about Typeform?

Pricing is a bit high. I can't say it's not worth it, because it is. I just wish it were cheaper. Such a small thing to nitpick but if I have to say something, it'd be that.

What problems is Typeform solving and how is that benefiting you?

Helping me get customer feedback, understand my team's goals, learn more about my industry, gather contact information, get detailed input from prospects and helping to organize all of the results!

Mid Market (51-1000 emp.)
Aug 07, 2023
 Source
Overall Rating:
5.0
Stefano Alexander M. avatar
Stefano Alexander M.
Senior Project Manager
Share
"Review Stefano Alexander Martini"
What do you like best about Typeform?

User-Friendly Interface: Typeform offers an intuitive and user-friendly interface, making it easy for both creators and respondents to navigate and use the platform. Beautiful Design and Customization: The platform allows users to create visually appealing and highly customizable surveys, forms, and quizzes with various templates and design options. Mobile-Responsive: Typeform's surveys and forms are fully responsive, ensuring a seamless experience for respondents on both desktop and mobile devices. Advanced Question Types: The platform supports a wide range of question types, including multiple-choice, open-ended, rating scales, and more, enabling creators to gather diverse and detailed feedback. Data Analytics and Insights: Typeform provides comprehensive data analytics and insights, helping users to analyze responses and make informed decisions based on the collected data.

What do you dislike about Typeform?

Limited Free Plan Features: The free plan of Typeform has some limitations, including the number of questions per survey and the number of responses allowed, which may restrict some users' needs. Costly Premium Plans: While Typeform offers a free plan, its premium plans can be relatively expensive, especially for users with larger survey or form requirements. Limited Conditional Logic: The platform's conditional logic capabilities are somewhat limited, making it challenging to create complex branching and skip logic in surveys. No Offline Survey Option: Typeform is primarily an online platform, and it does not provide an offline mode for collecting data in scenarios where an internet connection is not available. Response and Data Export Restrictions: Some advanced data export and integration options are only available in higher-tier plans, limiting access to certain functionalities for users on lower-tier plans.

What problems is Typeform solving and how is that benefiting you?

Typeform is solving several problems related to online surveys, forms, and data collection, which in turn benefits users in various ways: User Engagement: Traditional online forms can be boring and cumbersome, leading to low response rates. Typeform's beautiful and interactive interface increases user engagement, making it more enjoyable for respondents to complete surveys and forms. As a result, users get higher response rates and more valuable data. User Experience: Typeform's user-friendly and intuitive design makes it easy for both creators and respondents to use the platform. This streamlines the survey creation process and ensures that respondents have a positive experience while providing feedback. A better user experience increases the likelihood of users using Typeform repeatedly.

Small Business (50 or fewer emp.)
Jul 26, 2023
 Source
Overall Rating:
5.0
Brian J. avatar
Brian J.
Director Of Operations
Share
"Simple to use with great results"
What do you like best about Typeform?

Typeforms helps us gather data from our customers. We use it's survey platform to gauge some of our marketing tools. It helps us learn what our customers are looking for and what type of discounts/promotions work best for them.

What do you dislike about Typeform?

The least helpful thing is having to do one theme for an entire survey. We can only change the overall theme for the entire survey. So some of our pages can’t be customized with a different colors, fonts, or sizes. This is a downside because we want to add a little more customization to each slide instead of having all slides look the exact same.

What problems is Typeform solving and how is that benefiting you?

We recently held an Independence Day promotion. After the promotion we sent out a survey, using type forms to ask our customers would they have made a purchase with or workout the promotion, as well as the likelihood of that. We were able to find out over half of the orders would not have been placed if we didn’t have the promotion. Now for our next promotion, we know how to fit it to our customers because typeforms helped solve that problem for us.

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