Twilio SendGrid Email API Reviews & Product Details

The ability to customize the way I send my emails through our in-house software and the ability to sync the two together so effortlessly.

As of now, I don't have any issues or complaints.

We're growing our business by sending our property campaigns to our users and figuring out which CTA's they're actually clicking on and better servicing our clients.

I like the flexibility and range of solutions that Sendgrid offers. I appreciate the Sendgrid platform provides SBMSCloud the ability to integrate email into our proprietary customer management solution as well as providing a suite of ready made solutions to assist with our marketing activities. Additionally, the technical capabilities and documentation provided by Sendgrid are the best I have found!

To date, I haven't found any service or tool provided by Sendgrid which I disliked. Their tools and services have functioned one hundred percent and their pricing is reasonable. No complaints.

The Sendgrid platform allows me to integrate custom email solutions into the applications I provide to my customers. We are also working on our first marketing campaign with Sendgrid and the process has been smooth, responsive, and logical for our needs.

The API/Software Integration is a breeze and very easy to use. The reports are easy to generate and to understand. As well as the documentation and training information.

Nothing! SendGrid meet all of our needs and then some. We have had no issues and do not expect to have any problems.

Marketing e-mails, Sending bulk e-mail from our applications. Allowing end user to send e-mails from our applications.

Easy setup was the primary factor for me. But once connected the deliverability was immediate. No more lost billing emails. This reduced phone support time due to customers not recieving invoicing and subsequent late fee notices. Sendgrid solved a big headache for us.

I wish the private IP option were a bit cheaper, but realize most may not need this feature.

Email reliability. Our billing platform now has 100% high open rates due to not being caught in spam filters.

The user interface that is very easy to use. Even without coding experience you can use it.

It doesnt have many ready made templates that can be used straight away but you need to upload yours.

We are sending Transnational emails with Email API

Ease of setting up API integrations with my client's WordPress sites. I do not have email services setup on my server for security reasons. SendGrid makes it easy to send mail from the sites on my servers and easily track deliver-ability when my clients say they haven't received something (which is 100% of the time user error).

I have found the SendGrid service incredibly reliable. I have not yet had any issues.

Sending emails from contact forms on my client's websites has always been unreliable. SendGrid has 100% fixed this issue and it's incredibly easy to setup.

Everything about the platform to be honest - I find it so intuitive and straight forward.

I have yet to encounter anything that was a problem borne out of the platform.

SendGrid makes it easy to put together rich email marketing campaigns - since using their platform I have found open rates and click through to be much higher than on my previous platform. Additionally, the ease of putting together really good HTML email templates is fantastic.

I prefer sendgrid to use for marketing campaign for any business. It's functionality and deliverability makes me more confident.

Nothing to dislike . It's perfect for business promotions

No problem

I like the various options how to implement. From SMTP to modern API. Management of users, campaigns and stats, it's all there

Missing some basic features like dynamic forms to get subscribers. But this is not a critical. It's simple to create own workaround.

I'm sending hundreds of emails a day with order or payment confirmations, invoices etc., pllus monthly newsletters. To create and maintain own server that will not be compromised or blacklisted it's very difficult. Sendgrid is providing solution for me.

- It will greatly increase your Email Deliverability. - Very easy to use and configure. Has a very good User Interface. - I use it for sending out Email Marketing Campaigns for many restaurateurs and retailers. - It is very easy to use and has extensive APIs. - It has a very good and prompt Customer Service. I have always had my queries/issues resolved at the earliest in a Chat session

Right now I am not using their marketing campaign API to send out email marketing campaigns, instead I use their default email sending API since Marketing campaign API is a very big hassle. Also Lack of an alternative to webhooks is a catch here but I guess their Tech Team will soon develop something.

We send out Email Marketing Campaigns based on Retargeting to get conversions for our clientele who are basically mid and large size restaurateurs and retailers in India.

Sendgrid does exactly what it is meant to do at a reasonable price.

I haven't been able to figure out sending attachments, through attachment links are pretty straightforward to do with a mail merge.

Was able to set up a single transactional email/template for all asset downloads. This is a huge time savings.

The ease of integration, thorough API documentation, very friendly and helpful support team.

Through our years of doing business with SendGrid, we have no complaints.

Our business has been using the SendGrid Email API in our CRM/E-Marketing products for 5+ years now. The reason we chose SendGrid was because of its scalability and ease of integration. Our clients love the deliverability of both their transactional and deployment emails (for which we use the handy substitution tags feature). We also find the detailed reports very useful (e.g., opens, link clicks, and for undelivered emails, we can see why they failed, are they hard vs. soft bounces, etc.).

SendGrid does everything I want and more. And its API is very straightforward.

There isn't much to dislike. I can't think of anything right now.

We send all of our notifications via SendGrid emails. The transactional templating features are great!

I love the fact that i can track what clients have received my emails and which haven't great way to help clean out my database. i also like how i can attach this to my current database and everyone can benefit from the services provided by sendgrid without having to access my account.

to this point i would like to see a more user friendly way to make campaigns. i use mailchimp for my campaigns but i would love it if they could come out of sendgrid.

no one needs to log in to my sendgrid in order to be able to use it with the API we have applied to our database. a lot of the other problems is the time of delivery, compared to our old service provider, send grid has the fastest and more email to go out at once.

Developer-friendly. Free-tier - great for getting staging sites up. Integrates with all my production sites - wordpress sites via a third party SMTP plugin (post SMTP) and my web-apps on heroku.

Official SendGrid wordpress plugin did not meet my needs and has not been updated in over 9 months. Documentation on how to integrate with third-party plugins was lacking on SendGrid's site.

Improving tracking and deliverability of customer email notifications - reminders, order confirmations, newsletters, etc. Allows us to improve and track email delivery (99+%) and easily identify any bad email addresses.