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Landbot Logo
Landbot
Grow your revenue, cut operational costs, and delight your customers.
4.7
(291)
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Landbot Reviews & Product Details

Landbot Overview
What is Landbot?

Landbot.io is a no-code chatbot platform that empowers businesses to build frictionless conversational experiences from end-to-end.

Turning conversations into profitable outcomes, Landbot helps Marketing, Operations, and Customer Service teams triple their efficiency and cut operating costs by 30% or more. Whether it's for WhatsApp, Web, or Messenger, anyone can create automated chatbot flows to better engage customers and increase conversion rates.

Landbot is also leveraging recent advancements in AI and GPT-3 to help make the chatbot building experience even more accessible, combining the no-code capabilities of Landbot with other Large Language Models.

Company Landbot
Year founded 2017
Company size Myself Only employees
Headquarters Barcelona
Social Media
Landbot Categories on Findstack
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Sponsored
$29.00/month
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Ask Questions about Landbot
What Landbot is best for?
How does Landbot compare to ChatBot?
What are the pros and cons of Landbot?
Landbot Product Details
Capabilities
AI
API
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based, Desktop Chromebook, Desktop Mac, Desktop Windows, Mobile Android, Mobile iPhone
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
Landbot Features
24/7 Support
A/B Testing
AI Training Tools
API Access
Analytics/Reporting
Automated Responses
Bot Analytics
CRM Integration
Chat History
Contextual Understanding
Conversation Flow Builder
Custom Scripts
Customizable Branding
E-Commerce Integration
Feedback Collection
Image Recognition
Lead Generation
Live Chat Integration
Machine Learning
Multi-language Support
Natural Language Processing (NLP)
Omni-Channel Support
Pre-built Templates
Role-Based Access Control
Scheduled Messaging
Sentiment Analysis
Third-party Integrations
User Segmentation
Voice Recognition
Workflow Automation
Landbot Media
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Landbot Screenshots
Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: December 05, 2024
Landbot Logo
291 Landbot Reviews
4.7 out of 5
Enterprise (> 1000 emp.)
Aug 07, 2023
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Develop of Bot by Drag and Drop"
What do you like best about Landbot?

One of the best Non-Code Development Platform is Landbot. We can make our Virtual Assistant with this. Labdbot guide us an easy way to develop it. You just need to drag and drop the features and type your messages on it. You do not need to code. Make your business to next level with Landbot. You can share Videos, Images and Documents through Landbot.

What do you dislike about Landbot?

WHen it comes to subscription and publich the amount of the package are bit high. Better if Landbot can make some changes of it. Other wise Landbot is best on bot development.

What problems is Landbot solving and how is that benefiting you?

In our company we have lots of people in customer care division. But we have analyze the data recarding compaints and most of the complaints are common and we can solve it within the same call. We have decided to create a bot for that. Then Customer can get their issue solved online without a help with a person. It was successful and we have moved some of our employees to other divisins. Landbot gave more solutions for our company.

Mid Market (51-1000 emp.)
Aug 06, 2023
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Virtual Assistant for your business"
What do you like best about Landbot?

One of the best non code bot development platform is Landbot. User can easily build their bot within little time period. Previous experience not needed, because Landbot is a user-friendly system which we can esaily understand what we can do with the tools and features it has.

What do you dislike about Landbot?

If users can customermize some tool as user needs, it will be helpful. Otherwise Landbot have all the features and tools to develop a quality output for our business.

What problems is Landbot solving and how is that benefiting you?

Most of the time our directors asks to find a solution to decrease customer complaints by calls. Because the high cost of handling a customer care with more staffs. So we suggested to develop a virtual assistant and make the things done. We choosed landbot and built it. Landbot helped us to make a quality customer support plat for and it saved a big amount for our organozation.

Mid Market (51-1000 emp.)
Jun 15, 2023
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Make you organization's operations easier"
What do you like best about Landbot?

I love how Landbot gives us the features and guide to develop our chatbot. The user-friendly environment is a plus in Landbot. New users can easily understand how Landbot works and its features.

What do you dislike about Landbot?

There should be more tools to develop chatbots than currently available tools. The limitation of some tool options is given some difficulties when we develop chatbots.

What problems is Landbot solving and how is that benefiting you?

The user count of our organization system is too high, and it was difficult to solve their issues because the number of complaints is getting high. And we plan to release a chatbot and are finding the best application. Landbot gave me an excellent experience and provided a supers solution to develop the chatbot, which is online now.

Small Business (50 or fewer emp.)
May 17, 2023
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Best Software to build Web Chatbot"
What do you like best about Landbot?

Landbot's best features: User-friendly interface: No coding needed. Multichannel support: Reach users on different platforms. NLP integration: Intelligent responses. Integration capabilities: Connect with other tools. Analytics and reporting: Track and improve performance.

What do you dislike about Landbot?

Complexity for complex chatbot flows. Learning curve for full feature utilization. Pricing structure may be expensive for small business. Limited integrations compared to other platforms.

What problems is Landbot solving and how is that benefiting you?

Landbot helped my clients in solving lead scoring problem, plus very easy to use no code chatbot development platform to edit and use the chatbot in better way. It benefited us in every aspects.

Small Business (50 or fewer emp.)
May 05, 2023
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Large improvement compared to boring FAQ page"
What do you like best about Landbot?

I needed a better alternative for our one-dimensional FAQ page, and despite no coding experience whatsoever the first version was done and online after a few days :) It is quick and easy to use, plus the customer service is great and further amplifies these two.

What do you dislike about Landbot?

Hard to say. Maybe the whatsapp version is a bit pricy, so we decided against that. But the web version is also sufficient for use and therefore thats allright.

What problems is Landbot solving and how is that benefiting you?

Before we had Landbot, our FAQ page was the only way to automate customer questions. This was rigid and not flexible enough. No we can help in a much more personalized and growing way.

Small Business (50 or fewer emp.)
Apr 14, 2023
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Best User Interface ever"
What do you like best about Landbot?

The creation of a bot is completely intuitive. The bot designer works seamlessly and no coding knowledge is required.

What do you dislike about Landbot?

Perhaps some more innovative option to make it even more "no - code", although it is already very well solved, with the support of the AI perhaps it can be advanced in that way.

What problems is Landbot solving and how is that benefiting you?

So far we have been using other tools to generate forms, but none offer the flexibility, amount of design and especially gamification of the user experience. Landbot makes going through a bot a pleasant and frictionless experience.

Small Business (50 or fewer emp.)
Jan 12, 2023
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"No code or Code! Easy or sophisticated. Your choice..."
What do you like best about Landbot?

Easy to create workflows and interactive conversations to solve a variety of lead acquisition or operational processes. Can be sophisticated if required, using JavaScript or API calls to interact with other systems.

What do you dislike about Landbot?

Could improve the sorting and classification of Bots. When you have many of them, it gets a little messy...Minor problem though...

What problems is Landbot solving and how is that benefiting you?

Multi-Channel lead acquisition and service delivery / operational workflows.

Small Business (50 or fewer emp.)
Sep 25, 2022
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"The best chatbot builder i put my hands on so far"
What do you like best about Landbot?

Coming from other chatbots builders I was amazed at the simplicity and usability Landbot offered me. The fact that I can customize the visual part in such small details is very useful. The fact that I can introduce formulas and condition formatting right into the body of the chatbot is another great asset that can make your work a lot easier, not being forced to use a 3rd party tool via a webhook for a small verification. Also, speaking of integrations right into the builder, the Google Sheets is another great tool that you can use for small to very complex calculations. Dynamic data is also a great way of making your integrations easier. It works very well side by side with a multiple-choice button, for example.

What do you dislike about Landbot?

I would like to see more options for the social media chatbots, like the gallery for Facebook which is a feature I could find in almost all other chatbot builders out there. Overall the only downsides are a lack of visual implementations for social media. I think other ways of visualizing the chatbots integrations would be great (other than the basic buttons).

What problems is Landbot solving and how is that benefiting you?

I am creating chatbots for different kinds of clients. From online shops to filling forms chatbots. The only issue I'm facing is the visual part when it comes to social media chatbots. I am a bit restricted in Landbot comparing to other chatbots out there ( missing the gallery option for Facebook messenger)

Small Business (50 or fewer emp.)
Sep 05, 2022
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"My honest experience of Landbot.io"
What do you like best about Landbot?

speed, flexibility, functionality, support

What do you dislike about Landbot?

My bots are all R&D based right now, I'd appreciate a lower pricepoint

What problems is Landbot solving and how is that benefiting you?

My bots are exploring positive mental wellbeing through interactivity. The range of problems is MASSIVE. BUT my bots are proving an amazing way of delivering support

Small Business (50 or fewer emp.)
Aug 01, 2022
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Easy to use and great support"
What do you like best about Landbot?

It was extremely easy to create a Chat Bot and fast, good support when I needed it.

What do you dislike about Landbot?

A few non-intuitive controls, but somewhat easy to learn

What problems is Landbot solving and how is that benefiting you?

Reaching out to a younger audience

Small Business (50 or fewer emp.)
Jun 29, 2022
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Excellent software and incredibly versatile"
What do you like best about Landbot?

Landbot does not restrict you. If you have an idea, you can almost certainly implement it, and the support team have been excellent in my experience so far. Highly recommended for anyone looking to automate, simplify or create processes for any issue or idea.

What do you dislike about Landbot?

There's little to dislike - if the functionality isn't directly included, you can almost certainly find or create a workaround with some critical thinking. The only downside I would say is that for some of these workarounds, you're on your own, so they can be a tad tedious to figure out. With that said, for every issue I've not been able to figure out, the support team have exceeded my expectations.

What problems is Landbot solving and how is that benefiting you?

Landbot is allowing us to reduce our workload simply by creating bots for common issues, allowing us to put our processes into customer-facing automations to provide instant support and assistance both for customers and our team.

Small Business (50 or fewer emp.)
May 26, 2022
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Very intuitive tool and the support team are super helpful and quick"
What do you like best about Landbot?

Easy use of the tool and its ability to customise with ease.

What do you dislike about Landbot?

Currently nothing as we are had all our needs and challenges solved.

What problems is Landbot solving and how is that benefiting you?

Create a human engaging human experience with humans!!!

Small Business (50 or fewer emp.)
May 19, 2022
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"The product is just perfect! It has answers to all of my needs"
What do you like best about Landbot?

Drag and drop concept, integration with google sheets is just perfect, and unlimited testing

What do you dislike about Landbot?

I'd be happy for more options with buttons, furthermore sending multiple files in one time will be helpful

What problems is Landbot solving and how is that benefiting you?

It helped me operate my whole business without spending a lot of money on app developing

Mid Market (51-1000 emp.)
May 09, 2022
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"A very usefool and integrated tool, perfect for forms and chatbots"
What do you like best about Landbot?

It's very easy to understand, even for n

What do you dislike about Landbot?

on-tech people. My manager wanted to review the texts on my bots, instead of giving her the full txt, I gave her the link and she modified it and published it directly, the whole process is flawless and very easy to modify/understand

What problems is Landbot solving and how is that benefiting you?

Forms completion, UX, Animation on static pages (because it seems like a discussion), embed code for developers and never ever worry about variable type, because I can change them myself.

Small Business (50 or fewer emp.)
May 03, 2022
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Landbot is the best platform in our business"
What do you like best about Landbot?

From the beginning a lot of years ago, Landbot was so easy to set up and use. And is one of the most valuable platforms in our business. We collect all the client information easily. Landbot helps us to increase our sales in a matter of days.

What do you dislike about Landbot?

No downsides for our team, Landbot works great. We use it pretty much daily and we do not have any negative comments about the service. A very useful tool and very nice bot.

What problems is Landbot solving and how is that benefiting you?

Customer service, we are a group of developers and designers, and this tool help to get our customer service to other level. We also get information to offer more accurate quote.

Mid Market (51-1000 emp.)
Apr 20, 2022
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"I haven't seen a better bot so far on the market,"
What do you like best about Landbot?

User-friendly, great support, easy to use, great pricing, many features and integrations

What do you dislike about Landbot?

Even though it has many integrations, I think it could use some more key ones or improve some existing ones.

What problems is Landbot solving and how is that benefiting you?

Customer Service is our primary use.

Small Business (50 or fewer emp.)
Apr 01, 2022
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Automates so much of my business"
What do you like best about Landbot?

Automation, automation, automation. Processes that used to be performed manually by my team are now fully taken care of by landbots clever logic, handy webhooks, and great design.

What do you dislike about Landbot?

I would like more brick functionality. At the moment it seems a bit wasted and most bricks are either very basic or not especially useful to most users (in my opinion).

What problems is Landbot solving and how is that benefiting you?

We have integrated landbot into all aspects of the business from support/FAQ/live chat to uploading and downloading documents relevant to our customers and their needs.

Small Business (50 or fewer emp.)
Mar 31, 2022
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Finally found the best chat bot after weeks of testing"
What do you like best about Landbot?

So easy to use with drag and drop integrations and bricks. No code necessary yet for the coders amongst us so easy to integrate javascript and webhooks to fully integrate this solution into your business.

What do you dislike about Landbot?

It's hard to find something to dislike about this chatbot. After weeks of trying others, I have truly found the best solution. Of course, further integration and features are always welcome!

What problems is Landbot solving and how is that benefiting you?

We use the chat bot to improve our customer service experience and plan to integrate it into other units of the business as we look to fully automate a good portion of the work.

Mid Market (51-1000 emp.)
Mar 23, 2022
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Best Chatbot Tool"
What do you like best about Landbot?

Landbot is very easy to use and embed on any website.

What do you dislike about Landbot?

It would be helpful to have more integrations

What problems is Landbot solving and how is that benefiting you?

We use Landbot to automate frequently asked questions and other support issues. Need less manpower to cover customer support.

Small Business (50 or fewer emp.)
Mar 23, 2022
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Awesome tool"
What do you like best about Landbot?

I liked how easy it was to use Landbot. It was very intuitive and I love the fact that you can always ask for help.

What do you dislike about Landbot?

Sometimes I felt that working from a MacBook air was not that comfortable, I felt I needed a bigger screen.

What problems is Landbot solving and how is that benefiting you?

When I used Landbot I was trying to help small business owners. It was extremely easy to use it and it created an instant connection with the users.

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