Confluence is a collaboration and knowledge management platform. It is often used by teams to create, organize, and share content within organizations in a seamless and centralized way. Confluence offers tools such as knowledge base creation, document collaboration, as well as task management tools that allow teams to work together more efficiently. It also provides a central hub where users can share and collaborate with ease.
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Deployment | Cloud / SaaS / Web-Based, Desktop Mac, Desktop Windows, On-Premise Linux, On-Premise Windows |
Training | Documentation |
Languages | English |
We as an organization using Confluence from a long time, it is very comfortable tool which helps in documenting various things from PRD to bug monitoring.Confluence makes it easy to track the flow of bug and fix given to it by integrating Jira tickets with it.Being it easily accessible tool , able to look into previously deveoped features and related bug and its fixes in confluence very easily.
One thing which could be improved is the look and field of the confluence , other than that everything looks fine.
It is very comfortable tool which helps in documenting and knowlege sharing various things happening within the organisation, which will record and organize in proper manner.Confluence makes it easy to track the flow of bug and fix given to it by integrating Jira tickets with it.Common Search option makes easier to search with single word in ocean of information added as references by the whole organisation.It is completely reliable, it has good support services.
Confluence offers a remarkable array of cutting-edge functionalities that can enhance your team's collaboration and productivity. I particularly appreciate the pre-designed layouts and templates, which simplify our work and ensure that our content is easily readable and navigable for others. Additionally, the seamless integration with JIRA is a valuable add-on that further streamlines our workflow. - The system is user-friendly. - Enables multiple editors and viewers to access it. - Allows access to previous versions of pages and project documents. - Allows facilitates comparison between pages to show recent updates. - Additionally, it is easy to implement in other tools and streamlines the customer service process.
While it is true that quality often comes at a cost, I personally do not find Confluence to be excessively expensive. However, I have encountered some difficulties with certain templates and pages, as they tend to load quite slowly and can be time-consuming. Additionally, the search function could benefit from some improvements, and editors and publishers may find the platform to be somewhat challenging to navigate at times.
The implementation of Confluence has had a tremendous impact on our work processes, allowing us to quickly and easily disseminate information to our members whenever it is needed. This has greatly improved our ability to respond to customer inquiries in a timely and effective manner, resulting in a seamless and enjoyable experience for both our customers and members. As a result, we have seen a significant increase in overall satisfaction levels, which is a testament to the power of this innovative tool. With Confluence, we are able to streamline our operations and provide the highest level of service to our valued customers and members.
Very useful for information sharing of important products, I always use it
Sometimes editing of the documents can be hard
information sharing
It is a user friendly platform which any one can access and update their data.We can easlity integrate it with Jira .
I dont find any reason to dislike it.Its just awsome.
Its helping the team to mainitain the Project specific artifacts which let the team and client to maintain the tranparency.It helps the team to show the progress on the project regularly.Also team can highlight the impediments /blockers tracker if there are any.
Confluence is a clean and simple tool with lots of features. It helps to manage all your project documents and plannings. You can collaborate with your team and for any update you can directly write it in Confluence and the team will get notified. For a new member it greatly helps him/her to understand the project by the documentation created in Confluence.
None as of now. I am fully satisfied with Confluence till now.
Confluence greatly helps me to share new ideas and also to keep track of the project. It helps our team to know the exact requirements of the project by reading the project documentations we create in Confluence.
Confluence's ease of use is one of the major reason why we use it for knowledge management in my company and this is among the things I like best about it. The confluence platform comes with easy navigation , which makes it very intuitive for creating , sharing and organizing important team notes. I like how Confluence offers multiple layers of security and access control to ensure that only authorized parties have access to information we share on the platform, which are sometimes sensitive.
While I have encountered external teams we collaborate with, who have attempted using Confluence for project management purposes, my team's use of Confluence is restricted to knowledge management only. As far as our use of Confluence for knowledge management is concerned , I have had a satisfactory experience with it.
Confluence is currently used within my department, as a central repository where important information related to the day to day functioning of my department is saved. Having access to an easy to access centralized repository where important informational resources are stored, eliminates the need to search through disorganized files and emails, to find relevant documents on a daily basis. Thus, Confluence saves us time and reduces the chances for errors as far as locating vital files needed to function within my department is concerned.
As I said this can be referred as the company wikipedia for projects. We just place the basic design document in a template and share with all for easy access. All the team members access this frequently to go through and design their part of work easily. The features are very impressive. Integration of products like slack, Google Drive is very convenient. As this is the documentation hub of our company the team uses it frequently. We receive great customer support from the team though anyone can find ample knowledge from third source.
Managing permission is complicated task for new comer. When real-time editing of multiple pages happen then unresponsive pages error occurs. This is a costly affair for any large company though it has some awesome features.
It became the centralised knowledge base for our projects. We don't need to share the printed documents or digital documents to the internal stakeholders. Also it is safe and secure.
Confluence comes with excellent built-in document management features that empowers my team to save , structure, and distribute documents from a centralized location. This convenience allows members of my team to access vital project information and documentation whenever it is required, thereby connecting our daily workflow to our internal collaboration processes.
Few professionals that I have interacted with, they faced challenges with using Confluence because their teams tried using Confluence as a project management software , even though it primarily functions as a collaborative and documentation hub, that should be integrated with a standard project management software.
Used primarily as a collaboration and documentation tool , Confluence facilitates teamwork and the sharing of knowledge within my organization. We use it to document project plans, keep track of project-related information, and collaborate on various aspects of team and departmental projects.
Easy to integrate with other Software and websites making it easier to access with one click to the right page, reduce the time of screeching and look for some details.
Some of the pages reload a lot and take time especially if they have some videos dispute a faster inter in use. - The access and permissions are not optimized and secure to a great level, making it easier for any members to edit and delete some data and pages.
Reducing the error and critical mistakes in providing wrong information and links etc, with the new feature and easy access to the shortcut feature, Highlighting updates and promotion info in the shortcut helps the members and company relationships with the customer.
It helps me efficiently store and track files for the projects of the team
Nothing for now. The experience has been great so far for my team.
It helps me save all the knowledge base of my product at one place so that everyone in my organization can access the repository without much hassle.
There so much to praise Confluence for. First is how it bring us together to one common work space giving us the best space for us to work cohesively together and collaborate as a team. There are well and simply formulated self-support articles which make it easy for us to understand how we can maximize our use of the available functions. Again, Confluence always keep all our information and data safe and secure by use of enterprise-grade security features such as encryptions to keep off security threats. Using Confluence to keep our information in a central workspace has been a big boost towards streamlining how we go about with our day to day activities and other big projects. With everything there, it becomes easy to make sure we remain committed to the right direction and we never loose our focus on the things that really matters.
Perfect might be rare but for me i believe i have seen perfection in Confluence. My entire journey using this tool has been nothing short of remarkable and magical.
We found a safe workspace in Confluence which allows us to come together and collaborate effectively on our projects and other tasks within our organization. Confluence has played an important role in our organization by helping us connect everything and everyone so has to have a common goal line and point of focus. This has really transformed the wat things are done helping gain an upper hand in terms efficiency, conveniency and productiveness.
We used Confluence internally. It's helpful to find projects or FAQs. We use Confluence also for project handover summaries especially if there's someone who is going to have a long leave.
No really a dislike but user interface could be updated or something? Confluence is a great app actually and aside from the UI, I don't think there's something I dislike about it.
FAQs and we easily find them with Confluence.
I like the useful and quite handy interface and the amount of help and FAQ information on the online forums and resources. The interface is more intuitive than with the similar software platforms, such as Bitrix24 or Notion.
CVE-2021-26084 vulnerability found in Atlassian Confluence was quite disappointing, but as it is already fixed - nothing to worry about. I would like to see improvements in security and maybe provide results of international & trustworthy pentesting labs to see that everything is fine now.
We have used Confluence as a platform for changing the project ideas and information within the project teams. Perhaps, if we had used more applications from the same vendor, except Jira and Confluence - the overall usability of this combination will be even higher.
I like many things about Confluence, but I personally love the Documentation tools. You have many ways of customising texts and adding media to them, which makes it really easy to do a beautiful-looking and well-organised Wiki for any IT project. In addition to the text customisation, you can very easily create sections and subsections for all the documentation. Confluence also integrates amazingly well with the rest of Atlassian ecosystem so, for example, you can link without any effort Jira tasks into the documentation and viceversa.
I must admit that, for the use I make of Confluence, there is nothing I dislike. I only use the Documentation feature in my team, and in my honest opinion it has everything one could think of and want.
Thanks to Confluence we are able to create all the documentation our project needs, which allows to easily integrate new people to the team. All the technical data about the project is stored in Confluence, as well as simple tutorials for newcomers.
The most helpful thing about Confluence is the simplicity of use, it works exactly like office tools but with extra features. The benefit of using Confluence is that everyone in my organization can collaborate without trouble in our documents.
I dislike that i can´t link my articles to external collaborators without giving them licences and rise the cost for my organization. We need a feature that allows to share everything externally.
It helps building our documentation and acting like a source of truth so everyone on my team is up to date with every change or task that needs attetion. It also helped reducing our costs by allowing to leave Office tools behind.