Campaigner Email Pricing Overview

This system was very easy to learn and fairly intuitive.

While most systems will never have everything you want exactly how you want it, I was very disappointed that Campaigner does not have an easy method to export clickers or viewers from a single campaign let alone a variety of campaigns. You can accomplish this but it's tedious in that you have to setup filters to do so. From a business perspective rather than feature perspective, I'm beyond disappointed in the pricing plans and billing habits. If you have a plan that allows up to 10,000 contacts you will get automatically bumped up to the next pricing plan if you go one single contact over your plan limit. Now this may seem like something that is easily avoidable but it really isn't because you never know how many of your contacts might get rejected for something like being a duplicate or it hard bounces. (The hard bounce notice is a nice feature of the system to let you know if you have some contacts that are no longer any good but it complicates things when you are trying maximize the number of usable contacts on your plan). To make matters worse, if you reach out to try to dispute the extra charges, Campaigner won't reverse them nor will they change your plan back down until the next billing cycle. They will pro-rate you and charge extra when you want to increase your plan but they won't give you that same courtesy when you want to lower your plan. I think this is really bad customer service and angered me enough to cancel and use a different provider.

We are attempting to engage our audience more in order to get them at least to the top of the sales funnel and ultimately nurture them through the sales funnel. I've only been using the system for 4 months though.

Campaigner seems to be one of the best priced services that we've found. We use the service in the UK, but while the company is based in the states we get good customer service from them once they wake up.

While customer service has been great, the US to UK time difference means that we have to wait until they wake up for a reply.

Great value for money, most other systems are multiples more expensive. Ease of use is also a big deal, and the system is pretty simple and straightforward.

I was excited to see the low price, and was lured in to pay a prorated amount on the $50 service.

I signed up for the service, purchased the $50, 5,000 contact package, and uploaded about 3,500 contacts that signed up for my email list after checking out on my website. Immediately, my account was restricted for possibly including email addresses that did not voluntarily sign up to be on my list. There was no indication that such a check would take place before purchase. Confused, I decided to play around with the email creation software. The interface was clunky, slow, unresponsive, and unimpressive. It took me about an hour to create a basic email blast. Anyway, I figured that I can't send my email so I may as well try another service. I signed up for another service and had an email sent to my customers within 30 minutes of sign up. Fast-forward to later that night, and Colin Stacey - a supposed CRM - emails me asking for proof of my contact list and informing me that in the future I will be tasked with proving further proof. This is a huge inconvenience to me, and as such I informed him that I went with another provider and asked for a refund (I had not used any of their service yet! Not even sent an email!). His response? "I have cancelled (didn't even spell canceled correctly) your account for policy violation. As per the terms and conditions, all monthly fees are non-refundable: (insert terms of use url here)". Stay away. Terrible service. Colin, you really are a jerk and I hope my prorated $23 only keeps you and your company afloat for a short while - I'm sure you'll both end up on the scrap heap before too long.

Email marketing. Campaigner did not do a good job for me.

Campaigner has been our biggest weapon in fighting through a fierce battle for ground and revenue. As an enterprise level customer, we've had the privilege to work with a number of Campaigner experts who have helped boost or YoY growth by 144%. The biggest contributor to our success, has been the powerful segmentation and workflows feature. By having the ability to automate promotional emails with customers who meet a certain criteria, it has blown all other marketing streams out of the water with respect to ROI and has been so lucrative, it's caused us to hire a specific team, strictly for our email campaigns.

Nothing that we can think of at this time.

We sell high priced motorized items $1600+ and enticing customers to return has been a challenge. We use Campaigner to target people who have purchased certain products and trigger emails to be sent after certain anniversaries with accessories/tune ups that we feel they may need. Huge game changer.

Campaigner lets all users send an unlimited number of emails. The ease of usability is very highly regarded in our company as well as the detailed reporting system. It has a pretty good automated emailing system and we use it for reoccurring emails. I love how they offer so many pre made templates for us to use.

campaigner does offer a 30 day free trial but there will be a monthly fee right after, no matter what the size of the number of contacts. Pricing for Campaigner is on a per month basis, based on your number of contacts. The customer support can be better, we were not able to contact anyone about our inquiries. Advanced features are very expensive!

We did enjoy the non capped features that campaigner offers, we were able to send and successfully track hundreds of email campaigns within one month.

I have been working in Campaigner since 2011 and find the tool highly easy to use, and the platform grows based on today's latest marketing technologies. There are a lot of great features.

We've had some high pricing due to email overages, but that is certainly not Campaigner's fault - however, there may be more cost effective options out there, but I do not want to change because I like their features very much, and have been using for years.

Sending out a variety of email campaigns, with the ability to A/B test

Website layout, helpfulness of customer service on a Saturday AM.

I signed up for Campaigners free trial to give it a whirl. I found it odd they needed a Credit Card for it but I needed to try all different kinds for work so I entered it. I received two emails from Campaigner about sending my first campaign and another one like it. I decided their service wasn't for us but the website wouldn't let me cancel an account, remove my billing info, or give me any options about not continuing so I figured it was no big deal. A month later they charged my credit card. There were no emails about my free trial running out and certainly no emails about how my credit card would be charged. I understand there are "Auto Renewals" and things like it out there, but I have never came upon one that didn't email you about it or give you any warnings whatsoever.

None.

It a very easy to use platform and our company use this product to increase B2B sales and we are getting good numbers of clients through its email marketing feature.

Customer support is great but need a call support number for faster response

It helps to save the cost of email marketing. The marketing templates are great. This is helping to save our money because it has low cost packages.