Bitrix24 Reviews & Product Details

Bitrix24 is ​​a good project management platform, maintains communication with employees and customers correctly, and fully tracks all tasks and operations, is an excellent option to communicate with users or with some specific, the Free version is very good for small businesses, and the search engine fulfills its function.

They must implement new functions, optimize their interface to be a little faster and not so slow, the animations are good but very extravagant I think they exaggerate a bit, I would like it to be more basic and simple.

It has been helpful to manage the projects and keep track of everything, it works correctly and I hope it stays that way.

The best option to manage projects, Bitrix24 gives us many commercial solutions in the cloud, its interface is nice and stable, it is very complete, its registration is free and, of course, there are paid options, it does not offer many functions such as tracking employees, customer interaction, task observation, can actually keep track of everything is impressive.

At the beginning, Bitrix24 is somewhat confusing and complicated, but after learning everything is simpler, but I have seen that the lack of some functions and details sometimes becomes slow and difficult to navigate.

It has been very good, it helps to keep track of all tasks and project management, it helps keep communication with customers completely.

I like being able to track deals in a pipeline with the Kanban-style view. I am able to get a birds' eye view of the deals I have in play and how much money is in my pipeline. I like how I am able to customize the deals and the pipeline to fit my needs. Although it's an unnecessary feature, I like the custom backgrounds. I especially appreciate being able to use the freemium model without having to upgrade.

I dislike the integration with other calendaring apps and the task management features. I don't necessarily like the intranet communication features either.

I am solving the problem of being able to quickly understand how important it is to close each deal based on its value.

The work interface in this platform is pleasantly fluid and draws attention to the good design that makes it easier to perform the corresponding operations, work planning and communication is pleasantly supported and has a good support service in different media, the calendar helps to maintain an order of work without delay or mixture with which to confuse the tasks between team personnel who have the ability to perform the same task.

The functions that go hand in hand to customize or adapt to the tastes of each user should be more developed, retains a learning difficulty to master this platform if it is first manipulating this kind of tools, at prices for users is a little expensive to acquire the service.

The main solution to which this platform opened the window was the path to follow to make an individual data management for customers after contacting first, with this the database provides us with more focused information on the interests of customers, different and thus communicate appropriately providing services, products and solutions for each different, making the automatic workflow efficiently easier to carry.

This very complete tool can take control of sales, manage tasks and projects and for collaboration of the working group.

The web is good, but the app leaves a lot to be desired, it limits me a lot and I can not work on it, I need my pc always with me and it is uncomfortable. I hope they improve it

If you are an entrepreneur and want to have everything under control, look no further and try Bitrix 24.

Easy set up and onboarding, I really enjoy that. It has a large online based community which works well with my company. I like how I don't need to use MS office with it. and that there is an app.

I find it highly expensive, which makes it difficult for me to not view other alternatives. I also find it difficult to ask for tech support. It's not always easy to understand and comprehend its available options. Sometimes tricky to use.

No problems. Great benefits overall.

This software allows us to easily manage our operations and coordinate efficiently the daily tasks of our company, is making a real and timely change on the handling of tasks, has an excellent calendar and a complete email service, chat and video call among others that are important for the daily operation of the company. It is an optimal product that organizes the work flows that allows us to advance without mishap the specific activities of the company

One of the disadvantages of this product or software is that it has very simple features, should be deepened and thus give a better service to the user, these features are very limited should do some software update, another disadvantage is that when connected by means of mobile equipment placed with low performance should optimize more that platform

Our recommendation would be to optimize more software by doing an update to improve the flow in the handling, have improved the interface my congratulations, it is only to tell them to try to incorporate more features to have more complete this platform

I like that this is a free product and it's easy to use for an entire team.

I think it could be more user friendly and it takes a while to get used to it.

Project management is the main use of Bitrix24.

I like how Bitrix 24 allows you to ask your co-workers for help. You can discuss plans and projects, and your co-workers can comment on what you post. I think it is a great program that allows everyone to get involved. Also, its a great way to allow help for those who have questions or would like feedback on what they are working on. I think Bitrix 24 allows communication in the office run smoothly and effectively.

I think Bitrix 24 might be a little overwhelming at first. I think once the business learns how to operate Bitrix 24, it is effective. However, there is training involved which is time consuming.

I think Bitrix 24 is solving task related problems. You can now keep track of tasks and projects, and know what is going on in the workflow. I think when a business is effectively working together and accomplishing tasks, then the business is growing and achieving. Also, Bitrix 24 allows you to plan meetings, even on your mobile device! This solves problems such as, not knowing when or where a meeting is taking place. Communication is key in running a business and Bitrix 24 allows this to run properly!

Compared to most other similar applications, this offers an extensive array of feature sets and abilities. The fact that this will integrate with VOIP services is wonderful, but getting the software to integrate will take considerable amount of time and cost.

The customer support is lacking at best. The company is based in Russia, and your "chat sessions" will be mostly comprised of them referring you to a link, which won't answer your question. There have been times where the system proved unreliable or just lost tasks altogether, which is NOT an option that we are willing to accept on any level with any software. We were told we need to hire a software support company that will make these changes for us, but this is neither something that Birtrix does directly and normally is comprised of another company based out of the U.S., which adds to the language barrier.

Making sure that our workflow processes don't fall through the cracks for our customers. We are able to quickly identify areas where job processes are bottle necking and help us create internal checks and balances to address those slow-downs in our business to better the experience with our customers.

I like best about Bitrix are the features it has. I like the fact that you can share your tasks, and how great the collaboration is.

I don't like hows there so many features to learn, it's kinda overwhelming sometimes. Also I wish the reminders were better. Like the notifications.

It's more convenience when it comes to communication. It's makes things a whole lot easier when you can everything all at once on one software. It's really great.

Lots of features and modules that can be switch on or off. Unbeatable pricing.

Confuse navigation. Average user experience. Should allow more configuration.

Replacing a share point intranet.

The CRM features are what I like most in Bitrix24. It allows me to create profiles

free option does not allow you to share content without the individual being an "employee" of the company

project collaboration and management with multiple users

Bitrix24 is a CRM, it is specialized for that specific function. I liked the speed and fluidity that is achieved within the system. It is the only canned CRM that I have used, others were developed by companies.

I found it difficult to configure. I tried to link the different spreadsheets and in most cases I couldn't. Customization is hard to do, for a user with no previous Bitrix24 experience, it creates a bad experience that can be frustrating.

Mainly the CRM organization, the relationship with clients and the status of each lead. My team managed to organize their processes, which increased the performance of the work team

I love that Bitrix24 offers a free, multi-tool program that you can run your entire business through. There are so many great modules including CRM, Sales Funnels, Project Management and so much more that you can access at no charge. I have really wanted to use this for all my businesses because everything is in one place.

Any upgrades are VERY expensive. But that really isn't the worse thing about Bitrix24 since you get so many tools at no cost. The biggest issue is the learning curve and it isn't a very user friendly. There are many modules but you must go through the learning tools to really get a grasp. It just isn't as intuitive as other programs in which I can log on and learn the systems pretty easily. So when trying to get others to use it - it was a no go.

I really liked that it was an "all-in-one" tool. Too many times we have to keep different business pieces in so many different programs. This really did encompass everything that we needed and without costing too much.

It is an excellent software for small and large companies, because it makes teamwork much easier and the tools that this program has are very good for creating several projects and tasks, everything you find in this application is very simple to use and I really love it Because you will find excellent and professional functions.

The truth is that for me it is a program that does not have any problems and to work in a team it is great to try it and you will not have to look for any function of this application in another.

It is software that is very important in large or small companies because it helps workers to carry out projects much more efficiently. It also has ways to communicate within the program, which is great

Use the tool for in and outbound calls and its has a very cheap licence structure

Voice features are very basic for EU needs

Pricing for a low volume call environment

The best thing we can consider, in relation to bitrix is ​​that its services are totally free, and it has a high range of tools that are highly usable and necessary. You can run your entire business from here, whether large or small. CRM, lead management, website creator, project management, and you can add a group of users even if you have free lan, the best thing is that every day they evolve a little more, and integrate more and better features to the platform.

Actually I have no complaints but that is a request that I think many would agree to be implemented, the contracts to send them to customers. That is a big problem for many companies, it would be more comfortable and easy to do that from the application. The other problem is that it has a long learning curve for most people, mainly due to all the functionality, the implementation although it is long, and a bit tedious, helps us improve the systems, and is not usually so expensive. but it must be reflected as a negative point because it is not as easy to learn as we would like.

Throughout our working time we have implemented several different CRMs and this has more functionality than most of these systems. In general, if you need a free program and many variable options, Bitrix24 is the way to go, we have implemented this system and we are doing great thanks to the large amount of functionality it has. One of the benefits that the program has offered me for my personal use is to make the Gantt chart of a project easily and simply locate the tasks with their dates and this tool makes it automatic, it is perfect for any company or person who wants to use it.

Customer Relationship Management system Bitrix 24 is one of powerful software that you can use for managing your business: deals, projects, circulation of money and etc. System has web interface, so users don`t need to install software to use it. Users can have access to system from all over the world, if company`s administrator implement this access. Also, users can connect to system by just using their company`s username and password Users can connect to CRM from any platform, that has a browser and connected to company`s network

Usually, CRM needs to be configured for the company`s needs. Company will need to collaborate/talk with developers and during a long time wait for implementing system. Administrators can install Bitrix 24 CRM in company`s infrastructure by different varieties. All of these has different issues while installing. Even when system is installed and partly configured, serious bugs can appear. So administrator need to be ready for many types of bugs while implementing system in the company. If company just implement usual pack, there are many restrictions and anyway company will need to order individual pack of system. Some people love this program, some people hate and migrate to other software

Centralized deals and projects between managers

Good reports and funnel diagrams etc, good for checking progress of deals both historic and ongoing. The blog section is good for team-building and general updates.

Little opportunity for automation - in a way, functions more as an address book.

Keeping track of potential deals, prospects, and leads that otherwise would be lost.