Insightly CRM vs Pipedrive
Take a look at how Insightly CRM and Pipedrive stack up against each other across pricing, features, and support using feedback from real users like yourself. Insightly CRM scores 4.2 out of 5 from 886 reviews, while Pipedrive has been rated 4.2 out of 5 from 1732 reviews.
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At a Glance
Overview
Popular among small to medium sized enterprises, Insightly is a SassS-based CRM platform with 1.5 million users globally. Users rely on the solution to manage customer data in a central platform, manage and nurture customer relationships, boost sales, and deliver projects in a timely manner. The ... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
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Pipedrive is a web-based sales CRM platform that provides users full visibility of all active sales pipelines. It’s best known for its interactive user interface that displays detailed progress stages for every deal, along with key details an actionable items. The platform was specifically built ... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
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Pricing
Free trial available
Free plan available
Unit
Seat
Billing type
Recurring Subscription
Plus
$29.00
per seat / month
Professional
$49.00
per seat / month
Enterprise
$99.00
per seat / month
Free trial available
Free plan available
Unit
Seat
Billing type
Recurring Subscription
Essential
$14.00
per seat / month
Advanced
$29.00
per seat / month
Professional
$49.00
per seat / month
Power
$64.00
per seat / month
Enterprise
$99.00
per seat / month
Pros and Cons
- Compatible with Android and iOS devices
- Visual dashboards for tracking important metrics
- Data integrity, security, and regulatory compliance
- Highly flexible appointments, calendaring, and events
- Automated tracking and updates
- No live chat support
- Only available in one language
- Straightforward and intuitive user interface
- Unlimited custom fields for collecting customer information
- Easily track deals, values, and win probabilities
- Access custom reports to track recurring revenue
- Examine individual sales calls, emails, and demos
- Limited functionality for bigger businesses
- Problems with list separation
Reviewer's Segments
Small Business
73.36%
Mid Market
19.64%
Enterprise
7.0%
Small Business
67.38%
Mid Market
25.69%
Enterprise
6.93%
Deployment
- Cloud based
- Desktop based
- Mobile based
- On-premise
- Cloud based
- Desktop based
- Mobile based
- On-premise
Support
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
Training
- In Person
- Live Online
- Webinars
- Documentation
- Videos
- In Person
- Live Online
- Webinars
- Documentation
- Videos
Integrations
Total integrations:
38
- 800.com
- Acquire.io
- Affinity
- Airmeet
- AliveChat
- AnyMeeting
- Apollo.io
- AppMaster.io
- AppSumo
- Appy Pie
- Asana
- Automate.io
- Automizy
- Avochato
- Basecamp
- Benchmark Email
- Box
- Brevo Marketing Platform
- Buffer
- BuiltWith
- Calendar
- Calendly
- Campayn
- Caspio
- ChatArt
- ClickSend
- CloudTalk
- Cloudzy
- Cognism
- Comm100
- Constant Contact
- Creatio
- Deskxpand
- Dialpad Talk
- DocuSign
- Domain.com
- Drift
- Dropbox
- Elastic Email
- Enonic
- Eventbrite
- Evernote
- Expandi.io
- Fibery
- Folderly
- Freedcamp
- FreshBooks
- Genesis Pro
- Gist
- GoToMeeting
- GoToWebinar
- Google Analytics
- Google Drive
- Google Meet
- Help.com
- HelpCrunch
- Helpdesk
- Highlevel
- Hootsuite
- Hotjar
- HubSpot
- HubSpot Email Hosting
- Hunter
- Incrowd Interview
- Intercom
- JivoChat
- Jotform Tables
- Landbot
- Landingi
- LeadIQ
- LiquidPlanner
- LiveHelpNow
- Livestorm
- Lyne.ai
- MCA Suite
- Mailercloud
- Mailture
- Make
- ManyChat
- Microsoft Teams
- Mixpanel
- MyOwnConference
- Ninja Outreach
- Olark
- OpenPhone
- Overloop
- PandaDoc
- PartnerStack
- Personio
- Pinecone
- Podium
- Postmark
- Proposify
- Provide Support Live Chat
- QuickBooks Online
- Rewind AI
- Ring Central
- RingCentral MVP
- SMTP.com
- Salesflare
- Shift4Shop
- Skuid
- Slack
- Smartsheet
- Smith.ai Live Website Chat
- SnapEngage
- Sprout Social
- Stripe
- SupportBee
- Surfe
- SurveyMonkey
- SurveySparrow
- Systeme
- Textdrip
- Trainual
- Trello
- Twilio
- Userlike
- Vero Workflows
- Viewabo
- Wappalyzer
- WebinarGeek
- WhatsApp Business
- WooCommerce
- Wrike
- Xero
- XeroHosts
- Xperify
- Zapier
- Zendesk
- Zendesk Chat
- Zendesk Support Suite
- Zoom
- ZoomInfo
- folk
- monday CRM
- monday marketer
- tawk.to
Total integrations:
106
- 800.com
- Acquire.io
- Affinity
- Airmeet
- AliveChat
- AnyMeeting
- Apollo.io
- AppMaster.io
- AppSumo
- Appy Pie
- Asana
- Automate.io
- Automizy
- Avochato
- Basecamp
- Benchmark Email
- Box
- Brevo Marketing Platform
- Buffer
- BuiltWith
- Calendar
- Calendly
- Campayn
- Caspio
- ChatArt
- ClickSend
- CloudTalk
- Cloudzy
- Cognism
- Comm100
- Constant Contact
- Creatio
- Deskxpand
- Dialpad Talk
- DocuSign
- Domain.com
- Drift
- Dropbox
- Elastic Email
- Enonic
- Eventbrite
- Evernote
- Expandi.io
- Fibery
- Folderly
- Freedcamp
- FreshBooks
- Genesis Pro
- Gist
- GoToMeeting
- GoToWebinar
- Google Analytics
- Google Drive
- Google Meet
- Help.com
- HelpCrunch
- Helpdesk
- Highlevel
- Hootsuite
- Hotjar
- HubSpot
- HubSpot Email Hosting
- Hunter
- Incrowd Interview
- Intercom
- JivoChat
- Jotform Tables
- Landbot
- Landingi
- LeadIQ
- LiquidPlanner
- LiveHelpNow
- Livestorm
- Lyne.ai
- MCA Suite
- Mailercloud
- Mailture
- Make
- ManyChat
- Microsoft Teams
- Mixpanel
- MyOwnConference
- Ninja Outreach
- Olark
- OpenPhone
- Overloop
- PandaDoc
- PartnerStack
- Personio
- Pinecone
- Podium
- Postmark
- Proposify
- Provide Support Live Chat
- QuickBooks Online
- Rewind AI
- Ring Central
- RingCentral MVP
- SMTP.com
- Salesflare
- Shift4Shop
- Skuid
- Slack
- Smartsheet
- Smith.ai Live Website Chat
- SnapEngage
- Sprout Social
- Stripe
- SupportBee
- Surfe
- SurveyMonkey
- SurveySparrow
- Systeme
- Textdrip
- Trainual
- Trello
- Twilio
- Userlike
- Vero Workflows
- Viewabo
- Wappalyzer
- WebinarGeek
- WhatsApp Business
- WooCommerce
- Wrike
- Xero
- XeroHosts
- Xperify
- Zapier
- Zendesk
- Zendesk Chat
- Zendesk Support Suite
- Zoom
- ZoomInfo
- folk
- monday CRM
- monday marketer
- tawk.to
Top Alternatives
Categories
Common categories include: CRM Software, Sales Analytics Software, and Sales Platforms Software.
Company Details
- By Insightly, Inc.
- Located in San Francisco, California, United States
- Founded in 2009
- By Pipedrive
- Located in New York, New York
- Founded in 2010
