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At a Glance
Overview
Helpshift is an in-app customer engagement and web-based customer support platform that helps improve customer experience via mobile apps. With the platform, users can help drive higher ratings, reduce churn and increase retention. Helpshift’s comprehensive customer care suite is notable for impr... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
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Userlike is a live chat software that is largely considered one of the leading software options in its space for live chat and customer messaging in Germany. It’s a unified messaging solution that allows businesses and companies to receive messages from different channels via a central inbox. All... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
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Pricing
Free trial available
Free plan available
Billing type
Recurring Subscription
Feedback +Plan
$0.00
/ month
Starter Plan
$150.00
/ month
Growth Plan
Contact Us
Enterprise Plan
Contact Us
Free trial available
Free plan available
Billing type
Recurring Subscription
Free
$0.00
/ month
Team
$100.00
/ month
Corporate
$320.00
/ month
Flex
Contact Us
Reviewer's Segments
Small Business
21.9%
Mid Market
60.95%
Enterprise
17.15%
Small Business
79.91%
Mid Market
15.45%
Enterprise
4.64%
Deployment
- Cloud based
- Desktop based
- Mobile based
- On-premise
- Cloud based
- Desktop based
- Mobile based
- On-premise
Support
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
Training
- In Person
- Live Online
- Webinars
- Documentation
- Videos
- In Person
- Live Online
- Webinars
- Documentation
- Videos
Integrations
Total integrations:
28
- AppsFlyer
- Asana
- BigCommerce
- Bitrix24
- Desk.com
- Dropbox
- Dropbox Business
- Drupal
- Freshdesk
- GitHub
- Gmail
- Google Analytics
- Google Analytics 360 Formerly Google Analytics Premium
- Google Calendar
- Google Sheets
- HubSpot
- Intercom
- Intuit Mailchimp
- Jimdo
- Joomla
- LiveAgent
- Meta for Business
- Microsoft Teams
- Mixpanel
- MoEngage
- Pipedrive
- Playvox
- PrestaShop
- Segment
- SendBird
- Shopify
- Site123
- Slack
- Squarespace
- SurveyMonkey
- Trello
- Twilio
- Wix
- WooCommerce
- Zapier
- Zendesk
- Zoho CRM
Total integrations:
30
- AppsFlyer
- Asana
- BigCommerce
- Bitrix24
- Desk.com
- Dropbox
- Dropbox Business
- Drupal
- Freshdesk
- GitHub
- Gmail
- Google Analytics
- Google Analytics 360 Formerly Google Analytics Premium
- Google Calendar
- Google Sheets
- HubSpot
- Intercom
- Intuit Mailchimp
- Jimdo
- Joomla
- LiveAgent
- Meta for Business
- Microsoft Teams
- Mixpanel
- MoEngage
- Pipedrive
- Playvox
- PrestaShop
- Segment
- SendBird
- Shopify
- Site123
- Slack
- Squarespace
- SurveyMonkey
- Trello
- Twilio
- Wix
- WooCommerce
- Zapier
- Zendesk
- Zoho CRM
Top Alternatives
Categories
Common categories include: Conversational Support Software and Chatbots Software.
Company Details
- By Helpshift, Inc.
- Located in San Francisco, CA, USA
- Founded in 2012
- By Userlike UG
- Located in Cologne, North Rhine-Westphalia, Germany
- Founded in 2011
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