Freshsales vs monday CRM

Take a look at how Freshsales and monday CRM stack up against each other across pricing, features, and support using feedback from real users like yourself. Freshsales scores 4.5 out of 5 from 1104 reviews, while monday CRM has been rated 4.6 out of 5 from 728 reviews.
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Freshsales Logo

Freshsales

4.5
(1,104)
monday CRM Logo

monday CRM

4.6
(728)
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At a Glance
Freshsales Logo
Freshsales
Starting at:
$15.00/month
monday CRM Logo
monday CRM
Starting at:
$10.00/month
Overview
Freshsales Logo
Freshsales
Freshsales' intuitive interface allows users to manage both employee and customer relationships with ease. Rooted in the Freshworks ecosystem, their CRM platform is comprised of various tools, including Freshdesk, for customer service; Freshchat for chatbot features; and Freshcaller for the cloud... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
Freshsales
View 5 images
Freshsales Screenshots
monday CRM Logo
monday CRM
Monday CRM is a cloud-based customer relationship management platform designed specifically for sales teams. Being known for the platform's ease of use and its focus on automating repetitive tasks, it lets sales teams focus on building relationships with their customers. With features like lead s... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
monday CRM
View 6 images
monday CRM Screenshots
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Pricing
Freshsales Logo
Freshsales
Free trial available
Free plan available
Billing type Recurring Subscription
Free
$0.00
/ month
Growth
$15.00
/ month
Pro
$39.00
/ month
Enterprise
$69.00
/ month
See all pricing
monday CRM Logo
monday CRM
Free trial available
Free plan available
Billing type Recurring Subscription
Free
$0.00
/ month
Basic
$10.00
/ month
Standard
$14.00
/ month
Pro CRM
$24.00
/ month
Enterprise
Contact Us
See all pricing
Pros and Cons
Freshsales Logo
Freshsales
Pros
  • Intelligent predictive and real-time insights for CRM programs
  • AI-powered contact scoring and lead management
  • Extensive selection of powerful integrations
  • Access to the complex Freshworks ecosystem available
  • 360-degree sales platform to access full customer information
Cons
  • Billing is managed per user, which means it can add up for bigger teams
  • Some businesses will need higher packages for more contacts
monday CRM Logo
monday CRM
Pros

Not enough data available.

Cons

Not enough data available.

Reviewer's Segments
Freshsales Logo
Freshsales
Small Business
67.84%
Mid Market
26.9%
Enterprise
5.25%
monday CRM Logo
monday CRM
Small Business
81.87%
Mid Market
15.8%
Enterprise
2.34%
Deployment
Freshsales Logo
Freshsales
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
monday CRM Logo
monday CRM
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Support
Freshsales Logo
Freshsales
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
monday CRM Logo
monday CRM
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
Freshsales Logo
Freshsales
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
monday CRM Logo
monday CRM
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Integrations
Freshsales Logo
Freshsales
Total integrations: 21
  • Asana
  • Calendar
  • CloudTalk
  • DocuSign
  • Dropbox
  • Dropbox Business
  • Freshchat
  • Freshdesk
  • Freshdesk Contact Center
  • Gmail
  • Google Calendar
  • Google Drive
  • HubSpot
  • HubSpot Marketing Hub
  • Incrowd Interview
  • Intuit Mailchimp
  • Jira
  • Lyne.ai
  • Mailmodo
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Teams
  • OneDrive
  • Overloop
  • PandaDoc
  • PartnerStack
  • Pinecone
  • Pipedrive
  • Reply
  • Shopify
  • Slack
  • Smith.ai Live Website Chat
  • Stripe
  • SurveyMonkey
  • SurveySparrow
  • Trello
  • Twilio
  • Xero
  • Zendesk
  • Zoom
monday CRM Logo
monday CRM
Total integrations: 23
  • Asana
  • Calendar
  • CloudTalk
  • DocuSign
  • Dropbox
  • Dropbox Business
  • Freshchat
  • Freshdesk
  • Freshdesk Contact Center
  • Gmail
  • Google Calendar
  • Google Drive
  • HubSpot
  • HubSpot Marketing Hub
  • Incrowd Interview
  • Intuit Mailchimp
  • Jira
  • Lyne.ai
  • Mailmodo
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Teams
  • OneDrive
  • Overloop
  • PandaDoc
  • PartnerStack
  • Pinecone
  • Pipedrive
  • Reply
  • Shopify
  • Slack
  • Smith.ai Live Website Chat
  • Stripe
  • SurveyMonkey
  • SurveySparrow
  • Trello
  • Twilio
  • Xero
  • Zendesk
  • Zoom
Top Alternatives
Freshsales Logo
Freshsales
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monday CRM Logo
monday CRM
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Company Details
Freshsales Logo
Freshsales
  • By Freshworks
  • Located in San Mateo, California
  • Founded in 2010
monday CRM Logo
monday CRM
  • By monday.com
  • Located in Tel Aviv, Israel
  • Founded in 2012