Bitrix24 vs BigContacts

Take a look at how Bitrix24 and BigContacts stack up against each other across pricing, features, and support using feedback from real users like yourself. Bitrix24 scores 4.1 out of 5 from 515 reviews, while BigContacts has been rated 4.5 out of 5 from 77 reviews.
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Bitrix24 Logo

Bitrix24

4.1
(515)
BigContacts Logo

BigContacts

4.5
(77)
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At a Glance
Bitrix24 Logo
Bitrix24
Starting at:
$61.00/month
BigContacts Logo
BigContacts
Starting at:
$10.00/seat/month
Overview
Bitrix24 Logo
Bitrix24
Bitrix24 is an all-in-one solution for everything from customer relationship management, to task and project tracking. The platform promises the “ultimate workspace”, and provides virtually everything a modern business needs to stay ahead of the curve in the current digital landscape. Over 10 mil... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
Bitrix24
View 6 images
Bitrix24 Screenshots
BigContacts Logo
BigContacts
BigContacts is a great CRM platform that’s web-based and specifically designed for small businesses. As a full-featured CRM system, it’s a great, easy-to-use platform that doesn't require a steep learning curve from its users, regardless if you’re a small business or a larger enterprise. Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
BigContacts
View 5 images
BigContacts Screenshots
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Pricing
Bitrix24 Logo
Bitrix24
Free trial available
Free plan available
Billing type Recurring Subscription
Basic
$61.00
/ month
Standard
$124.00
/ month
Professional
$249.00
/ month
Enterprise
$499.00
/ month
See all pricing
BigContacts Logo
BigContacts
Free trial available
Free plan available
Unit Seat
Billing type Recurring Subscription
Enterprise
$0.00
per seat / month
Big
$10.00
per seat / month
Bigger
$20.00
per seat / month
Biggest
$30.00
per seat / month
See all pricing
Pros and Cons
Bitrix24 Logo
Bitrix24
Pros
  • Great features.
  • Good CRM and phoning systems.
  • Convenient IP telephony.
Cons
  • Terrible reporting.
  • Poor customer service.
  • Struggles with uploading larger files.
BigContacts Logo
BigContacts
Pros

Not enough data available.

Cons

Not enough data available.

Reviewer's Segments
Bitrix24 Logo
Bitrix24
Small Business
52.62%
Mid Market
31.84%
Enterprise
15.53%
BigContacts Logo
BigContacts
Small Business
75.32%
Mid Market
24.68%
Enterprise
0.0%
Deployment
Bitrix24 Logo
Bitrix24
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
BigContacts Logo
BigContacts
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Support
Bitrix24 Logo
Bitrix24
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
BigContacts Logo
BigContacts
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
Bitrix24 Logo
Bitrix24
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
BigContacts Logo
BigContacts
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Integrations
Bitrix24 Logo
Bitrix24
Total integrations: 23
  • 123FormBuilder Formerly 123ContactForm
  • ActiveCampaign for Marketing
  • Calendar
  • Campaign Monitor
  • Chat2Desk
  • ChatArt
  • Constant Contact
  • Dropbox Business
  • Emma
  • Facebook
  • Google Analytics 360 Formerly Google Analytics Premium
  • Google Drive
  • Google Workspace
  • HubSpot Marketing Hub
  • Intuit Mailchimp
  • Jira
  • JivoChat
  • MyOwnConference
  • OneDrive
  • Pinecone
  • Ring Central
  • SE Ranking
  • Salesforce Sales Cloud
  • SharpSpring from Constant Contact
  • Shift4Shop
  • Site123
  • Smith.ai Live Website Chat
  • SnapEngage
  • Stripe
  • Twitter
  • Userlike
  • WordPress.com
  • Xero
  • Zapier
  • Zoom
  • tawk.to
BigContacts Logo
BigContacts
Total integrations: 13
  • 123FormBuilder Formerly 123ContactForm
  • ActiveCampaign for Marketing
  • Calendar
  • Campaign Monitor
  • Chat2Desk
  • ChatArt
  • Constant Contact
  • Dropbox Business
  • Emma
  • Facebook
  • Google Analytics 360 Formerly Google Analytics Premium
  • Google Drive
  • Google Workspace
  • HubSpot Marketing Hub
  • Intuit Mailchimp
  • Jira
  • JivoChat
  • MyOwnConference
  • OneDrive
  • Pinecone
  • Ring Central
  • SE Ranking
  • Salesforce Sales Cloud
  • SharpSpring from Constant Contact
  • Shift4Shop
  • Site123
  • Smith.ai Live Website Chat
  • SnapEngage
  • Stripe
  • Twitter
  • Userlike
  • WordPress.com
  • Xero
  • Zapier
  • Zoom
  • tawk.to
Top Alternatives
Bitrix24 Logo
Bitrix24
See all alternatives
BigContacts Logo
BigContacts
See all alternatives
Company Details
Bitrix24 Logo
Bitrix24
  • By Bitrix, Inc.
  • Located in Alexandria, Virginia, USA
  • Founded in 2012
BigContacts Logo
BigContacts
  • By BigContacts, LLC
  • Located in Alpharetta, GA, United States
  • Founded in 2006