Provide Support Live Chat vs Intercom
Take a look at how Provide Support Live Chat and Intercom stack up against each other across pricing, features, and support using feedback from real users like yourself. Provide Support Live Chat scores 4.4 out of 5 from 16 reviews, while Intercom has been rated 4.5 out of 5 from 2927 reviews.
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At a Glance
Overview
Provide Support is a hybrid live chat and real-time website visitor monitoring platform for support teams. The solution lets organizations manage chat invitations, push pages, call transfers, canned answers, and more. Key features include customization and branding, native operator consoles, spel... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
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Intercom is a customer service platform that redefines customer support by simplifying processes and execution for its clients. Intercom is designed to connect businesses with their customers through easy messaging and automation. Through technology, Intercom supports teams with the right tools t... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
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Pricing
Free trial available
Free plan available
Billing type
Recurring Subscription
Small Business
$15.00
/ month
Corporate
$30.00
/ month
Enterprise
$60.00
/ month
Free trial available
Free plan available
Billing type
Recurring Subscription
Starter
$74.00
/ month
Support
Contact Us
Enterprises
Contact Us
Engage
Contact Us
Convert
Contact Us
Reviewer's Segments
Small Business
68.75%
Mid Market
12.5%
Enterprise
18.75%
Small Business
59.04%
Mid Market
36.59%
Enterprise
4.37%
Deployment
- Cloud based
- Desktop based
- Mobile based
- On-premise
- Cloud based
- Desktop based
- Mobile based
- On-premise
Support
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
Training
- In Person
- Live Online
- Webinars
- Documentation
- Videos
- In Person
- Live Online
- Webinars
- Documentation
- Videos
Integrations
Total integrations:
16
- Adobe Commerce (Magento Commerce)
- Amplitude Analytics
- AppSumo
- Automate.io
- BRYTER
- Baremetrics
- BigCommerce
- Bubble
- Cakemail
- ChatBot
- Clearbit
- Close
- CloudTalk
- Cloudzy
- Coda
- CometChat
- Confluence
- Creatio
- Dialpad Talk
- Drupal
- Duda
- EngageBay
- Enonic
- Flowrite
- Framer
- GUDSHO Video
- Ghost
- GitHub
- GoToWebinar
- Google Analytics 360 Formerly Google Analytics Premium
- Google Forms
- Help Scout
- Help.com
- Hostinger Website Builder
- HubSpot
- HubSpot Marketing Hub
- Insightly CRM
- Intuit Mailchimp
- Jira Core
- Joomla
- Landbot
- Litmus
- LiveAgent
- Livestorm
- MODX
- Mailercloud
- Mailmodo
- Managed Server Hosting
- Microsoft Teams
- Outgrow
- Overloop
- PartnerStack
- Pinecone
- Pipedrive
- PostHog
- Postmark
- Respond.io
- Retool
- Segment
- Shopify
- Shuffle
- Site123
- Sitecore Experience Manager
- SmartSuite
- Softr
- Squarespace
- Streak
- Stripe
- SupportBee
- Supportbench
- Time Doctor
- Ucraft
- Viewabo
- Volusion
- Wistia
- Wix
- Wrike
- Zendesk Chat
- Zoho CRM
- Zowie
- folk
- tawk.to
Total integrations:
66
- Adobe Commerce (Magento Commerce)
- Amplitude Analytics
- AppSumo
- Automate.io
- BRYTER
- Baremetrics
- BigCommerce
- Bubble
- Cakemail
- ChatBot
- Clearbit
- Close
- CloudTalk
- Cloudzy
- Coda
- CometChat
- Confluence
- Creatio
- Dialpad Talk
- Drupal
- Duda
- EngageBay
- Enonic
- Flowrite
- Framer
- GUDSHO Video
- Ghost
- GitHub
- GoToWebinar
- Google Analytics 360 Formerly Google Analytics Premium
- Google Forms
- Help Scout
- Help.com
- Hostinger Website Builder
- HubSpot
- HubSpot Marketing Hub
- Insightly CRM
- Intuit Mailchimp
- Jira Core
- Joomla
- Landbot
- Litmus
- LiveAgent
- Livestorm
- MODX
- Mailercloud
- Mailmodo
- Managed Server Hosting
- Microsoft Teams
- Outgrow
- Overloop
- PartnerStack
- Pinecone
- Pipedrive
- PostHog
- Postmark
- Respond.io
- Retool
- Segment
- Shopify
- Shuffle
- Site123
- Sitecore Experience Manager
- SmartSuite
- Softr
- Squarespace
- Streak
- Stripe
- SupportBee
- Supportbench
- Time Doctor
- Ucraft
- Viewabo
- Volusion
- Wistia
- Wix
- Wrike
- Zendesk Chat
- Zoho CRM
- Zowie
- folk
- tawk.to
Top Alternatives
Categories
Common categories include: Live Chat Software.
Company Details
- By Provide Support, LLC
- Located in New York, NY, United States
- Founded in 2003
- By Intercom, Inc.
- Located in San Francisco, California, United States
- Founded in 2011
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