HelpCrunch vs iContact

Take a look at how HelpCrunch and iContact stack up against each other across pricing, features, and support using feedback from real users like yourself. HelpCrunch scores 4.7 out of 5 from 204 reviews, while iContact has been rated 4.1 out of 5 from 1237 reviews.
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HelpCrunch Logo

HelpCrunch

4.7
(204)
iContact Logo

iContact

4.1
(1,237)
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Crevio Logo
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5.0
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At a Glance
HelpCrunch Logo
HelpCrunch
Starting at:
$15.00/month
iContact Logo
iContact
Starting at:
$23.00/month
Overview
HelpCrunch Logo
HelpCrunch
HelpCrunch is a top-rated customer communication platform built especially for support teams and marketing teams. Among its top features include a live chat and chatbot that uses this highly customizable live chat widget as a visitor engagement and lead acquisition tool. It also features great au... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
HelpCrunch
View 5 images
HelpCrunch Screenshots
iContact Logo
iContact
iContact delivers professional email marketing features to ensure that it provides extensive features and tools across different stages and sizes to get real results for your campaigns. The platform is ideal for small businesses to want to leverage better campaigns with high-volume senders and su... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
iContact
View 5 images
iContact Screenshots
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Pricing
HelpCrunch Logo
HelpCrunch
Free trial available
Free plan available
Billing type Recurring Subscription
Basic
$15.00
/ month
Pro
$25.00
/ month
Unlimited
Contact Us
See all pricing
iContact Logo
iContact
Free trial available
Free plan available
Billing type Recurring Subscription
Free
$0.00
/ month
Advanced
$23.00
/ month
See all pricing
Reviewer's Segments
HelpCrunch Logo
HelpCrunch
Small Business
83.82%
Mid Market
15.2%
Enterprise
0.98%
iContact Logo
iContact
Small Business
64.92%
Mid Market
25.3%
Enterprise
9.78%
Deployment
HelpCrunch Logo
HelpCrunch
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
iContact Logo
iContact
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Support
HelpCrunch Logo
HelpCrunch
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
iContact Logo
iContact
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
HelpCrunch Logo
HelpCrunch
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
iContact Logo
iContact
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Integrations
HelpCrunch Logo
HelpCrunch
Total integrations: 14
  • Acuity Scheduling
  • Adobe Commerce (Magento Commerce)
  • BigCommerce
  • Copper Project
  • Drupal
  • EverWebinar
  • Formidable Forms
  • Google Analytics
  • Google Analytics 360 Formerly Google Analytics Premium
  • Joomla
  • Jotform
  • Jotform Apps
  • Kajabi
  • Pipedrive
  • PrestaShop
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Smith.ai Live Website Chat
  • Squarespace
  • Thrive Quizz Builder
  • Unbounce
  • Wix
  • Zapier
  • Zendesk
  • Zoom
  • iPage by Bluehost
iContact Logo
iContact
Total integrations: 14
  • Acuity Scheduling
  • Adobe Commerce (Magento Commerce)
  • BigCommerce
  • Copper Project
  • Drupal
  • EverWebinar
  • Formidable Forms
  • Google Analytics
  • Google Analytics 360 Formerly Google Analytics Premium
  • Joomla
  • Jotform
  • Jotform Apps
  • Kajabi
  • Pipedrive
  • PrestaShop
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Smith.ai Live Website Chat
  • Squarespace
  • Thrive Quizz Builder
  • Unbounce
  • Wix
  • Zapier
  • Zendesk
  • Zoom
  • iPage by Bluehost
Top Alternatives
HelpCrunch Logo
HelpCrunch
See all alternatives
iContact Logo
iContact
See all alternatives
Company Details
HelpCrunch Logo
HelpCrunch
  • By HelpCrunch
  • Located in San Francisco, CA, USA
  • Founded in 2016
iContact Logo
iContact
  • By J2 Global, Inc.
  • Located in Los Angeles, California, United States
  • Founded in 1998