Chatfuel vs Intercom

Take a look at how Chatfuel and Intercom stack up against each other across pricing, features, and support using feedback from real users like yourself. Chatfuel scores 4.5 out of 5 from 44 reviews, while Intercom has been rated 4.5 out of 5 from 2927 reviews.
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Chatfuel Logo

Chatfuel

4.5
(44)
Intercom Logo

Intercom

4.5
(2,927)
At a Glance
Chatfuel Logo
Chatfuel
Starting at:
$14.99/month
Intercom Logo
Intercom
Starting at:
$74.00/month
Overview
Chatfuel Logo
Chatfuel
Chatfuel is a cloud-based messaging solution that helps small to large businesses improve marketing operations across Facebook Messenger using artificial intelligence (AI) chatbots. With Chatfuel, users can send automated responses to frequently asked questions (FAQs) and redirect ongoing chats t... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
Chatfuel
View 5 images
Chatfuel Screenshots
Intercom Logo
Intercom
Intercom is a customer service platform that redefines customer support by simplifying processes and execution for its clients. Intercom is designed to connect businesses with their customers through easy messaging and automation. Through technology, Intercom supports teams with the right tools t... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
Intercom
View 5 images
Intercom Screenshots
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Pricing
Chatfuel Logo
Chatfuel
Free trial available
Free plan available
Billing type Recurring Subscription
Trial
$0.00
/ month
Entrepreneur
$14.99
/ month
Startup
$24.99
/ month
Small Business
$59.99
/ month
See all pricing
Intercom Logo
Intercom
Free trial available
Free plan available
Billing type Recurring Subscription
Starter
$74.00
/ month
Support
Contact Us
Enterprises
Contact Us
Engage
Contact Us
Convert
Contact Us
See all pricing
Reviewer's Segments
Chatfuel Logo
Chatfuel
Small Business
84.09%
Mid Market
13.64%
Enterprise
2.27%
Intercom Logo
Intercom
Small Business
59.04%
Mid Market
36.59%
Enterprise
4.37%
Deployment
Chatfuel Logo
Chatfuel
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Intercom Logo
Intercom
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Support
Chatfuel Logo
Chatfuel
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Intercom Logo
Intercom
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
Chatfuel Logo
Chatfuel
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Intercom Logo
Intercom
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Integrations
Chatfuel Logo
Chatfuel
Total integrations: 19
  • Acquire.io
  • Airmeet
  • Airtable
  • AliveChat
  • Alterdesk
  • Amplitude Analytics
  • AppMaster.io
  • AppSumo
  • Appy Pie
  • Attio
  • Automate.io
  • Automizy
  • Avochato
  • BRYTER
  • Baremetrics
  • Bubble
  • Cakemail
  • Calendar
  • Calendly
  • Canny
  • ChatArt
  • ChatBot
  • ChatGPT
  • Chatfuel
  • Clearbit
  • Close
  • CloudCannon
  • CloudTalk
  • Cloudzy
  • Coda
  • CometChat
  • Confluence
  • Contento
  • Creatio
  • Deskxpand
  • Dialpad Talk
  • Discourse
  • Domain.com
  • Duda
  • Elastic Email
  • EngageBay
  • Enonic
  • Fibery
  • Flowrite
  • Flywheel
  • Framer
  • Freedcamp
  • GUDSHO Video
  • Genesis Pro
  • Ghost
  • Gist
  • GitHub
  • GoToWebinar
  • Google Analytics
  • Google Calendar
  • Google Forms
  • Google Sheets
  • Help.com
  • Helpshift
  • Hootsuite
  • Hopin
  • HostWP.io
  • Hostinger Website Builder
  • HubSpot
  • HubSpot Marketing Hub
  • Impact
  • Inbenta Chatbots
  • Insightly CRM
  • Instagram
  • Intercom
  • Jira Core
  • Kinsta
  • Kissflow
  • Kissmetrics
  • Kommo
  • Landbot
  • Litmus
  • Livestorm
  • Loom
  • Mailercloud
  • Mailmodo
  • Mailture
  • Makeswift
  • Managed Server Hosting
  • ManyChat
  • Meta for Business
  • Microsoft Teams
  • Namecheap Website Builder
  • Neuroflash
  • Nutshell
  • OpenPhone
  • Outgrow
  • Overloop
  • Pagecloud
  • PartnerStack
  • Pinecone
  • Populr
  • Pory.io
  • PostHog
  • Postmark
  • Respond.io
  • Retool
  • Rewind AI
  • Ring Central
  • RingCentral MVP
  • Salesflare
  • Segment
  • Shopify
  • Shuffle
  • Site.es
  • Site123
  • Sitecore Experience Manager
  • Skuid
  • Slack
  • SmartSuite
  • Smith.ai Live Website Chat
  • Softr
  • Stract
  • Streak
  • Stripe
  • Supermetrics
  • SupportBee
  • Supportbench
  • SurveySparrow
  • Survicate
  • Texta.ai
  • Thinkific Plus
  • Time Doctor
  • Trainual
  • Trello
  • Twilio
  • Typeform
  • Ucraft
  • Userlike
  • Vero Workflows
  • Viewabo
  • WP Engine
  • Wappalyzer
  • WebinarGeek
  • Wistia
  • Wrike
  • Xperify
  • Zapier
  • Zendesk
  • Zendesk Chat
  • Zendesk Support Suite
  • ZoomInfo Chat
  • Zowie
  • folk
  • tawk.to
Intercom Logo
Intercom
Total integrations: 132
  • Acquire.io
  • Airmeet
  • Airtable
  • AliveChat
  • Alterdesk
  • Amplitude Analytics
  • AppMaster.io
  • AppSumo
  • Appy Pie
  • Attio
  • Automate.io
  • Automizy
  • Avochato
  • BRYTER
  • Baremetrics
  • Bubble
  • Cakemail
  • Calendar
  • Calendly
  • Canny
  • ChatArt
  • ChatBot
  • ChatGPT
  • Chatfuel
  • Clearbit
  • Close
  • CloudCannon
  • CloudTalk
  • Cloudzy
  • Coda
  • CometChat
  • Confluence
  • Contento
  • Creatio
  • Deskxpand
  • Dialpad Talk
  • Discourse
  • Domain.com
  • Duda
  • Elastic Email
  • EngageBay
  • Enonic
  • Fibery
  • Flowrite
  • Flywheel
  • Framer
  • Freedcamp
  • GUDSHO Video
  • Genesis Pro
  • Ghost
  • Gist
  • GitHub
  • GoToWebinar
  • Google Analytics
  • Google Calendar
  • Google Forms
  • Google Sheets
  • Help.com
  • Helpshift
  • Hootsuite
  • Hopin
  • HostWP.io
  • Hostinger Website Builder
  • HubSpot
  • HubSpot Marketing Hub
  • Impact
  • Inbenta Chatbots
  • Insightly CRM
  • Instagram
  • Intercom
  • Jira Core
  • Kinsta
  • Kissflow
  • Kissmetrics
  • Kommo
  • Landbot
  • Litmus
  • Livestorm
  • Loom
  • Mailercloud
  • Mailmodo
  • Mailture
  • Makeswift
  • Managed Server Hosting
  • ManyChat
  • Meta for Business
  • Microsoft Teams
  • Namecheap Website Builder
  • Neuroflash
  • Nutshell
  • OpenPhone
  • Outgrow
  • Overloop
  • Pagecloud
  • PartnerStack
  • Pinecone
  • Populr
  • Pory.io
  • PostHog
  • Postmark
  • Respond.io
  • Retool
  • Rewind AI
  • Ring Central
  • RingCentral MVP
  • Salesflare
  • Segment
  • Shopify
  • Shuffle
  • Site.es
  • Site123
  • Sitecore Experience Manager
  • Skuid
  • Slack
  • SmartSuite
  • Smith.ai Live Website Chat
  • Softr
  • Stract
  • Streak
  • Stripe
  • Supermetrics
  • SupportBee
  • Supportbench
  • SurveySparrow
  • Survicate
  • Texta.ai
  • Thinkific Plus
  • Time Doctor
  • Trainual
  • Trello
  • Twilio
  • Typeform
  • Ucraft
  • Userlike
  • Vero Workflows
  • Viewabo
  • WP Engine
  • Wappalyzer
  • WebinarGeek
  • Wistia
  • Wrike
  • Xperify
  • Zapier
  • Zendesk
  • Zendesk Chat
  • Zendesk Support Suite
  • ZoomInfo Chat
  • Zowie
  • folk
  • tawk.to
Top Alternatives
Chatfuel Logo
Chatfuel
See all alternatives
Intercom Logo
Intercom
See all alternatives
Company Details
Chatfuel Logo
Chatfuel
  • By Chatfuel
  • Located in San Francisco, California, United States
  • Founded in 2015
Intercom Logo
Intercom
  • By Intercom, Inc.
  • Located in San Francisco, California, United States
  • Founded in 2011